“Avoid, if you care about service quality. Customer satisfaction is not a priority.”
1. The room booked for 3 adults for 8 nights was impossible to stay at with 3 adults, literally no place to walk when 3 suitcases are brought in. We had to pay a lot extra to upgrade to family suit.
2. Family suit had stains on the walls, very dirty windows (were washed a day after complains), the coffee maker was dirty when we arrived, the shower had sharp piece of metal on the handle that cut my hand (handle was replaced after complains).
3. Breakfast was very simple, with the same food every day, yet very expensive. Staff was not friendly and not flexible, not caring about customer satisfaction. The restaurant manager has been standing on the exit like a gendarme, controlling that none takes any food to the room from the breakfast table, explaining it that food might get bad in warm weather and if we eat it we'll get sick and will complain that it was bad food at their restaurant! While if you order breakfast in the room (the same price) they bring the same food, which you can leave in the room for as long as you like! We have arrived to the breakfast late once and after being asked to leave at 10 am, we decided to take yoghurts with us to finish them in the room, restaurant manager stopped us at the exit, taking yoghurts away, making us feel like we stole them! We were so disappointed, we complained to the hotel manager, a day later manager asked us to leave the hotel on 3rd day of stay out of prepaid 8, explaining it by complain from restaurant manager! Unseen rudeness!
Area recommendations
I recommend to look for place to stay as close as possible to Monte Carlo Casino. It's closest walking to most sights (beach, casino, grimaldi forum, Sporting club, Jimmy's), without going up the mountain!
Locations up on the mountain makes returning to hotel a challenge, even though it looks close on the map, you have to go a long way and take few street elevators to get there. Not best location.
When to go
Summer is great, its not too warm, just right, confortable temperature.
Getting around
Don't rent a car if you only want to stay in Monaco. Difficult to park. Driving is tough on narrow streets. However if you want to go around (highly recommended) in France: Cannes, Nice, St. Tropez and Italy: San Remo etc. then the rented car is a must, the most convenient way to get around.
