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Reviews of Riviera Marriott La Porte de Monaco

4 out of 5
Riviera Marriott La Porte de Monaco
Port Cap D'ail, Cap d'Ail, Alpes-Maritimes

Reviews

8.4

Very Good

Rating 10 - Excellent. 177 out of 342 reviews" "
Rating 8 - Good. 98 out of 342 reviews" "
Rating 6 - Okay. 34 out of 342 reviews" "
Rating 4 - Poor. 16 out of 342 reviews" "
Rating 2 - Terrible. 17 out of 342 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service
We were going to the ATP tennis tournament in Monte Carlo. This hotel was very convenient for the bus to the tournament. We had a room over looking the marina which was nice. Staff were very pleasant & helpful, food was OK but not special. A personal gripe of mine is the location of electrical sockets for hair dryers, straighteners, mobile chargers etc. Why are they always in inaccessible places and nowhere near mirrors?
Stayed 3 nights in Apr 2024
Response from Auriane on Apr 15, 2024
Dear Valerie,Thank you for taking the time to share your recent experience with us.Happy to read that you enjoyed the Hotel, facilities, location and staff.Yours comments concerning the restaurant have been shared. And regarding the plugs in the bathroom, they are very limited for security reason, but we understand it's not quite convenient.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

LISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of my favorite places to stay! Outstanding service! Bolinas restaurant on-site is delicious! Hotel smells heavenly and rooms are lovely with very comfy beds! A short walk to a beautiful public beach! Walking distance to Monaco, train station, walkway along the ocean to Mala Beach. Concierge is Adrianne Mauri. She is outstanding! This is a magical place to stay!
Stayed 4 nights in Mar 2024
Response from Auriane on Apr 11, 2024
Dear Lisa,Thank you so much for your great feedback and for your lovely message for me. You made my day!! It was a pleasure to have you on board, and I hope you will be back soon.Yours sincerely,Auriane. P

10/10 Excellent

Bailey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for our business trip. It has everything you need, plenty of space to work and had gluten free options for my celiac colleague, which was a massive plus!
Stayed 3 nights in Mar 2024
Response from Auriane on Apr 4, 2024
Dear Bailey,Thank you very much for your great feedback.It was a pleasure to host you.We are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

Juliana

Liked: Amenities, property conditions & facilities
Really loved the view
Stayed 1 night in Mar 2024
Response from Auriane on Apr 4, 2024
Dear Juliana,Thank you for taking the time to share your recent experience with us.Very happy that you enjoyed the view.We hope you will come back soon.Yours sincerely,Auriane. P

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is perfect for people who like to walk and spend some time in the city,and than you go other direction and walk on the beautiful trail with magnificent views that brings you to a hidden beach.
Stayed 8 nights in Mar 2024
Response from Beatrice P. on Mar 26, 2024
Dear,Thank you for taking the time for your feedback in regard to your recent stay at the Riviera Marriott Hotel. I am happy to hear that you liked our location near the beach and our hotel.Looking forward to welcome you again at the Riviera La Porte de Monaco.Warm regards,

6/10 Okay

Boguslaw

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
good location
Stayed 1 night in Mar 2024
Response from Auriane on Mar 22, 2024
Dear Boguslaw,Thank you for your your time, and for your feedback from your recent stay.We hope to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself , my son and wife had the most amazing stay at the Marriott in Monaco the staff were so friendly and welcoming. Rooms are great, views are great, hotel is clean and lovely. You won’t be disappointed. Until next time thank you
Stayed 2 nights in Mar 2024
Response from Beatrice P. on Mar 10, 2024
Dear Mark,Thank you for taking the time for your feedback in regard to your recent stay at the Riviera Marriott Hotel. We are deeply orientated on guest satisfaction and I am happy to hear that it was what you experienced during your stay. Looking forward to welcome you again at the Riviera La Porte de Monaco.Warm regards,

10/10 Excellent

Chloe

Stayed 3 nights in Jan 2024
Response from Auriane on Mar 22, 2024
Chère Chloé,Merci pour ce très bon retour de votre récent séjour parmi nous.Au plaisir de vous revoir bientôt.Auriane. P

10/10 Excellent

Sunny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at interviews of the ocean with yours. The room is fantastic with champagne and other supplies in the fridge to help hydrate you the staff is excellent and the restaurant downstairs is above average if not perfect.
Stayed 2 nights in Jan 2024
Response from Auriane on Jan 11, 2024
Dear Sunny,Thank you so much for this great feedback concerning your recent stay with us.This is our best reward.We are looking forward for your next visit.All the best for 2024.Yours sincerely,Auriane. P

8/10 Good

Jasmine

Stayed 4 nights in Dec 2023
Response from Auriane on Jan 11, 2024
Dear Jasmine,Thank you for your time to share your recent stay with us.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

branimir

Response from Auriane on Feb 5, 2024
Dear Mr. Branimir,Thank you for taking the time to share your recent stay with us and thank you for this perfect rate.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

safak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable propery. Friendly and helpful staff.
Stayed 2 nights in Nov 2023
Response from Auriane on Nov 30, 2023
Dear Mr. Safak,Thank you very much for taking the time to share your recent experience and for your great feedback.We are looking forward for your next visit.Take care.Auriane. P

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a splendid situation by the Port Cap d’Ail. It is at the beginning of a wonderful coastal footpath to the west. The view of the Marina was spellbinding, along with several fantastic sunrises and sunsets. There is a bus stop right outside the hotel for trips into Port Hercule and further east towards the Casino and Forum Grimaldi. We were originally allocated a room on the first floor, which didn’t have such a good view, and asked to be moved higher. Room 211 was excellent. Staff helpful and friendly.
Stayed 3 nights in Nov 2023
Response from Auriane on Nov 30, 2023
Dear Louise,On the behalf of all the teams, thank you for your perfect review and Feeback.This is our best reward.We hope to have the pleasure to welcome you back soon, once your travel brings you back in the south of France.Yours sincerely,Auriane. P

10/10 Excellent

Isidor

Stayed 3 nights in Nov 2023
Response from Auriane on Dec 11, 2023
Dear Isidor,Thank you very much for taking the time to share with us your recent stay, and for this perfect rating.We hope to welcome you back soon.Auriane. P

10/10 Excellent

CHRISTOPHE

Stayed 1 night in Oct 2023
Response from Auriane on Oct 17, 2023
Cher Christophe,Merci d'avoir pris de temps de partager votre recent séjour parmis nous.Ravie que tout se soit bien passé.Au plaisir de vous revoir bientôt.Auriane. P

6/10 Okay

Kenneth

Nice view over the Marina and nice outdoor dining and relaxation space Good breakfast but limited dinner menu.
Stayed 4 nights in Sep 2023
Response from auriane on Sep 14, 2023
Dear Kenneth,Thank you for taking the time to share your recent stay with us.We will share your feedback with the Chef.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

8/10 Good

Pedro

Stayed 2 nights in Sep 2023
Response from Auriane on Nov 6, 2023
Dear Pedro,Thank you for taking the time to share your recent stay with us.We are looking forward for your next visit.Yours sincerely,Auriane. P

2/10 Terrible

Richard

Stayed 1 night in Sep 2023
Response from Auriane on Sep 14, 2023
Dear Richard,Thank you for taking the time to rate your last stay with us. It seems you have been disappointed, and we are sorry about that. Without details it's complicate to improve where we felt to meet your expectation. We remain at your disposal if you want to share details.Yours sincerely,Auriane. P

10/10 Excellent

Sherine Hoda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Auriane on Sep 1, 2023
Dear Sherine Hoda,Thank you for your perfect feedback concerning your recent stay with us. We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

8/10 Good

Manjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nice transport with challenging for family of 5 … no Uber more than 4 passengers taxi only 4 but Monaco had vans but were hard to book
Stayed 3 nights in Jul 2023
Response from AURIANE on Jul 26, 2023
Dear Family Manjeet,Thank you for your feedback concerning your recent stay. True that Uber doesn't exist in Monaco, but big taxis, private cars, or local transportations are available. Do not hesitate to ask our Concierge Team next time, they can help you.Have a great day.Auriane. P

10/10 Excellent

Jesus, Mission

Stayed 2 nights in Jul 2023
Response from AURIANE on Aug 16, 2023
Dear Jesus,Thank you very much for your perfect feedback concerning your recent stay with us.We are looking forward for your next visit.Yours sincerely,Auriane. P

6/10 Okay

Mahmoud

Liked: Staff & service, room comfort
Good Hotel but the pool is not like the pictures at all
Stayed 1 night in Jul 2023
Response from AURIANE on Jul 24, 2023
Dear Mr. Mahmoud,Thank you for your time to share your recent experience.We are sorry to read you were disappointed by our pool.But we hope you enjoyed the rest of our facilities, and we are looking forward for your next visit.Yours sincerely,Auriane. P

6/10 Okay

william

Traveled with group
Liked: Staff & service
Property is tired and old. Lobby is a dump.
Stayed 1 night in Jul 2023
Response from AURIANE on Jul 24, 2023
Dear William,Thank you for taking the time to share your feedback from your recent stay.We are sorry that you were disappointed, but we hope to have another chance to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

Dominik

Stayed 3 nights in Jul 2023
Response from AURIANE on Jul 21, 2023
Dear Dominik,Thank you for your great rating of you recent stay with us.We hope to have the pleasure to welcome you back soon.Have a lovely day.Yours sincerely,Auriane. P

10/10 Excellent

James

Stayed 3 nights in Jul 2023
Response from AURIANE on Aug 3, 2023
Thank you James for you perfect feedback.It was pleasure to host you.We are looking for your next visit.Yours sincerely,Auriane. P

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service
Location was okay but your are on the France border with Monaco so it does take a bit of a hike to get to the main areas in Monte Carlo. They do have a shuttle that will drop you off in Monte Carlo but they will not pick you up. We saw the shuttle dropping people off and ran over to get a ride back to the hotel and the driver said he was not allowed to take us back so we were stranded walking for a while before we called at taxi that cost us 25€ to go 1 mile. Also the air conditioning in our room was insufficient and the room temperature was unbearable.
Stayed 4 nights in Jul 2023
Response from Auriane on Jul 10, 2023
Dear Jay,Thank you for taking the time to share your recent stay with us.This is true the Monaco regulation doesn't allow French transportation to pick up guests in the principality, I am sorry for this.I will inform the engineer team concerning your air conditioning issue.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

Jiwan

Stayed 7 nights in Jun 2023
Response from AURIANE on Jul 24, 2023
Dear Jiwan,Thank you from the entire team for this perfect feedback of your recent stay.It was a pleasure to host you and we hope you will be back soon.Take care.Auriane. P

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walk to centre
Stayed 1 night in Jun 2023
Response from AURIANE on Jul 4, 2023
Dear Tom,Thank you for taking the time to share your recent stay with us, and happy to see you enjoyed.We are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
A lifetime ambitious to visit Monaco helped by exceptional staff.
Stayed 2 nights in Jun 2023
Response from AURIANE on Jul 4, 2023
Dear Graham,Thank you for taking the time to share your recent stay with us, and happy to see you enjoyed. Thank you for your great comments.We are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

Rajan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2023
Response from AURIANE on Jun 29, 2023
Dear Rajan,Thank you for this perfect feedback from your recent stay with us.It was a pleasure to host you and we are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

merve

Stayed 4 nights in Jun 2023
Response from AURIANE on Jun 29, 2023
Dear Mr. Merve,Thank you for this perfect feedback from your recent stay with us.It was a pleasure to host you and we are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

Jacqueline

Stayed 2 nights in Jun 2023
Response from AURIANE on Jun 11, 2023
Dear Jacqueline,Thank you for your great feedback concerning your stay with us.It was a pleasure to host you and we are looking forward for your next visit.Yours sincerely,Auriane. P

6/10 Okay

Kenneth

Stayed 3 nights in May 2023
Response from AURIANE on Jun 5, 2023
Dear Kenneth,Thank you for taking the time to share your recent stay with us. We hope we will have the pleasure to welcome you back soon and offer you a better experience.

8/10 Good

natalia

Stayed 3 nights in May 2023
Response from Auriane on Jun 22, 2023
Dear Natalia,Thank you for taking the time to share your recent stay with us.It was a pleasure to host you, and we are looking forward for your next visit.Yours sincerely,Auriane. P

6/10 Okay

Holger

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Das Hotel ist sehr sauber und ordentlich. Allerdings kenne ich andere 4.5 Sterne Hotels, die mehr darstellen in dieser Preiskategorie. Normales Frühstücksbuffet. Nur eine Kaffeemaschine für alle. Lage top. Zimmer & Bad sauber und schön. Restaurant geht so.
Stayed 3 nights in May 2023
Response from AURIANE on May 22, 2023
Dear Holger,Thank you for taking the time to share your recent stay with us. We are glad that you enjoyed the comfort of our Hotel and facilities, and we are sorry that you were not fully satisfied with the restaurant. We have two machines for the coffee, our staff could have assist you if needed. We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

lih-yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility, quiet and with a nice harbor view
Stayed 1 night in May 2023
Response from Auriane on May 20, 2023
Dear Lih-Yan,Thank you very much for your great feedback and nice rate.It was a pleasure to host you. We are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

Jenna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2023
Response from Auriane on May 14, 2023
Dear Jenna,Thank you very much for taking the time to share with us your recent experience in our Hotel, and for your perfect rate.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

8/10 Good

Peter

Stayed 4 nights in Apr 2023
Response from Auriane on May 6, 2023
Dear Peter,Thank you for taking the time to share your recent stay with us.We appreciate guest feedback. We hope to have the pleasure to welcome you back soon.Have a lovely week-end.Auriane. PSenior Guest Relation Supervisor

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from AURIANE on May 25, 2023
Dear Michael,Thank you for this great rating, and for taking the time to share your recent experience with us.We are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

thibault

Stayed 1 night in Apr 2023
Response from Auriane on May 4, 2023
Cher Thibault,Merci infiniment pour votre excellent retour de votre séjour parmi nous.Nous espèrons vous revoir très bientôt.Sincèrement,Auriane. PSenior Guest Relation Supervisor

10/10 Excellent

Catherine

Stayed 2 nights in Apr 2023
Response from Auriane on Apr 28, 2023
Dear Catherine,Thank you for taking the time to share your recent experience in our Hotel, and very happy that everything went well.We are looking forward for your next visit.Yours sincerely,Auriane. P

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, couldnt fault anything.
Very good throughout, particularly the staff. I really cannot fault any aspect during my stay. Super location, right next to the stadium, on the waterfront.
Stayed 1 night in Apr 2023
Response from AURIANE on Apr 23, 2023
Dear Guest,Thank you so much for this great feedback from your recent stay. This is the best reward you can offer us.We hope to have the pleasure to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy service excellent
Stayed 3 nights in Apr 2023
Response from Auriane on Apr 17, 2023
Dear Malcolm,Thank you very much for your message and great feedback from your recent stay.We hope to welcome you back soon.Yours sincerely,Auriane. P

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy business trip at hotel.
I was only staying for 24 hours with work but felt very well looked after by the staff. I would definitely recommend this hotel to friends and colleagues in the future.
Stayed 1 night in Apr 2023
Response from AURIANE on Apr 7, 2023
Dear Fiona,Thank you so much for your very nice feedback and great rate concerning your recent stay with us. It was a pleasure to host you and we are looking forward for your next visit.Yours sincerely,Auriane. P

6/10 Okay

Krisztina, London

Stayed 3 nights in Mar 2023
Response from Auriane on Apr 13, 2023
Dear Krisztina,Thank you for your time and to share your recent stay. It seems we could have done better. We are sorry for that.We hope to have another chance to show you the best of us.Have a good day.

10/10 Excellent

Meisi

Stayed 1 night in Mar 2023
Response from Auriane on Mar 17, 2023
Dear Meisi,Thank you so much for this perfect feedback from your recent stay. This is the best reward we could receive.We are looking forward for your next visit.Yours sincerely,Auriane. PSenior Guest Relation Supervisor

2/10 Terrible

Chris

Stayed 3 nights in Feb 2023
Response from Beatrice P. on Feb 18, 2023
Dear Chirs,Thank you for taking the time for your feedback in regard to your recent stay at the Riviera Marriott Hotel.Please accept our apology for not meeting your expectations during your stay.I hope we will have the opportunity to welcome you again at the Riviera La Porte de Monaco to have the chance to provide you the brilliant stay you deserve.

10/10 Excellent

Leonardo

Stayed 3 nights in Feb 2023
Response from Nicolas Chapelot on Feb 12, 2023
Dear Leonardo,Thank you for taking time to share the feedback of your recent stay at the Riviera Marriott.We are delighted to read you enjoy it and on the behalf of the all team we thank you for the great note your granted us.We hope we will have the chance to welcome you back at the Riviera Marriott for another stay.Best RegardsNicolas ChapelotNight Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Great place to stay, good location
Stayed 2 nights in Jan 2023
Response from Beatrice P. on Feb 2, 2023
Dear Paul,We thank you for taking the time for your feedback in regard to your recent stay at the Riviera Marriott Hotel and your appreciation. We hope to welcome you again.

10/10 Excellent

Julien

Stayed 3 nights in Jan 2023
Response from Chapelot Nicolas on Jan 7, 2023
Cher Julien,Tout d'abord nous vous remercions d'avoir pris le temps de nous faire part de vos impressions concernant votre séjour à l'hôtel Riviera Marriott.De la part de l'ensemble de l'équipe de l'hôtel je tiens à vous remercier pour l'excellente notation que vous nous avez accordé.Nous espérons avoir l'opportunité de vous accueillir de nouveau à l'hôtel Riviera MarriottCordialementNicolas ChapelotNight Manager