Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
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Reviews of Comfort Inn Magnetic Hill

2.5 out of 5
Comfort Inn Magnetic Hill
2495 Mountain Rd, Moncton, NB

Reviews

8.2

Very Good

Rating 10 - Excellent. 301 out of 859 reviews" "
Rating 8 - Good. 349 out of 859 reviews" "
Rating 6 - Okay. 146 out of 859 reviews" "
Rating 4 - Poor. 44 out of 859 reviews" "
Rating 2 - Terrible. 19 out of 859 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly
Stayed 1 night in Apr 2024
Response from fom- comfort inn magnetic hill on Apr 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Magnetic Hill. As a Choice Privileges member you are truly valued. We are so happy to hear you enjoyed your stay with us and hope to be your first choice next time you are back in Moncton. We hope to see you again soon!

10/10 Excellent

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Apr 2024
Response from fom- comfort inn magnetic hill on Apr 21, 2024
Thank you for leaving your review in regards to your recent visit at Comfort Inn Magnetic Hill. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you again soon!

8/10 Good

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok because renovated room was all-new. A few issues though: 1. Should be sidewalk along driveway. 2. Fridge in room seems normal size but no space inside. Don't plan on putting anything big in it. 3. TV programming is bad. Nice big new tv but channels are some low quality non-HD service; baddd. Use your own device I guess. 4. Breakfast hours end too soon. If on vacation, why would you be getting up early? All hotels IMO, if advertising breakfast, should be required to provide it until checkout time at least. 5. Noise insulation seems good except other room doors closing can wake you up. (Why has this not already been addressed in all hotels in decades? Makes no sense. There will be a very simple hardware solution but companies/manufacturers as usual ignore obvious product problems. There should be essentially zero noise from a closing door.)
Stayed 3 nights in Apr 2024
Response from fom- comfort inn magnetic hill on Apr 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Magnetic Hill.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Please know that this incident has been taken very seriously, and we are conducting a thorough investigation to identify where our procedures fell short and to implement immediate corrective measures.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot. Nice reception and very clean rooms. Breakfast buffet was great. Kudos to the hardworking staff.
Stayed 1 night in Apr 2024
Response from fom- comfort inn magnetic hill on Apr 16, 2024
Dear Aaron,Thank you for leaving your review in regards to your recent visit at Comfort Inn Magnetic Hill. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We hope to see you again soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and they were doing renovations . St aff was friendly, breakfast was great!
Stayed 2 nights in Feb 2024
Response from fom- comfort inn magnetic hill on Apr 7, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Magnetic Hill. We're delighted to hear that you had a great time throughout your stay. We hope to see you again soon!

8/10 Good

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing overly unique, but it suited my purposes for business while I was in Monkton
Stayed 1 night in Jan 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Char Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

jean paul

Liked: Cleanliness, property conditions & facilities, room comfort
reasonable price
Stayed 1 night in Dec 2023

8/10 Good

Lise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great spot for a budget hotel. We paid $130ish plus tax and it’s worth that. I would stay there again.
Stayed 1 night in Dec 2023

6/10 Okay

Ashish

Stayed 2 nights in Dec 2023

6/10 Okay

cindy

Traveled with partner
Liked: Amenities
My husband and I were not able to sleep most of the night. The room was very hot. The control for the heat was hard to reach (old floor unit). We ended up shutting it completely off at 1:30am but remained uncomfortably hot. We both had back aches and sore hips from the uncomfortable bed. The room was clean except for the cobweb on the ceiling and the dog face prints all over the patio door. Shampoo and conditioner were attached to the wall in the shower but we couldn't get any shampoo to come out.
Stayed 1 night in Dec 2023

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed awesome
check-in was slow - maybe weekends should not be occasion to train at desk. No tissue in room. Otherwise very pleased
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint was the fridge didn’t work but that was ok because we bought ice so it’s all good
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Dec 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here when I visited the casino in Moncton. It’s just down the street from the casino. Nice and quiet, very friendly and courteous staff. The free breakfast in the morning is amazing too! Will definitely stay here again the next time I visit Moncton
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and quiet. Unexpected fantastic free breakfast. Would definitely stay again
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Stayed 1 night in Nov 2023

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were a great size, breakfast was yummy!
Stayed 1 night in Nov 2023

4/10 Poor

David Corkum

Traveled with partner
I found the hotel very noisy and is in much need of updating, I wish I would have stayed somewhere else.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Krista

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Had requested and pre-paid for a non-smoking room and was issued a room that had obviously been occupied for some time by smokers. It was disgusting and should never have been offered as a non-smoking room, EVER.
Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest Comfort Inn we have stayed in. Staff were friendly and helpful. Bed was OK. Breakfast was standard but hot and lots of options.
Stayed 1 night in Nov 2023

6/10 Okay

John

Traveled with partner
Liked: Staff & service
It was a nice size space but lacking in furnishings for the space provided. Conveniently located on the ground level. Nice and quiet for being next to the highway.
Stayed 1 night in Oct 2023

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
La jeune fille à la réception était francophone et très gentille. Petit déjeuné parfait, très bon rapport qualité prix. Avions deux petit chiens avec nous et ils ont chargé un extra de 23$ pour les deux chiens.
Stayed 1 night in Oct 2023

8/10 Good

Larry

Liked: Cleanliness, amenities
Friendly staff good breakfast
Stayed 1 night in Oct 2023

8/10 Good

bob

Liked: Staff & service, amenities, property conditions & facilities
thepriceof the cab fare from the airport to the hotel.and no shuttle service offered.
Stayed 7 nights in Oct 2023

10/10 Excellent

kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Friendly staff. Very pleased all around!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lloyd, Black Point

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean rooms slot of space
Stayed 1 night in Oct 2023

8/10 Good

Lynne

Traveled with group
Liked: Cleanliness
The yards and garden were very nice
Stayed 1 night in Oct 2023

6/10 Okay

chas

Stayed 4 nights in Oct 2023

6/10 Okay

Shirley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good place to stay .
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No elevator
Everything was nice but my sister has trouble climbing stairs. Needs to update and install an elevator somewhere even if it just holds 2 people.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for my purpose
Stayed 1 night in Jul 2023

8/10 Good

Andrea

Location was good but no pool
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the room was very clean. The complementary breakfast was fresh and tasted great. I will stay there again in the future. I was very pleased.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Emmet

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Peter, Lewisporte

Liked: Cleanliness, staff & service, property conditions & facilities
Awkward access from the main road.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight getaway.
This place is amazing. The beds were so comfy , definately newer. The showerwas excellent, lots of pressure. The complimentary breakfast had a great variety of yummy food. The staff was so friendly, it was like going to visit family. Thank you for all your help and top notch customer service!!
Stayed 1 night in Sep 2023

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near highway and easy access to my daughter's place. Didn't like few eating places nearby
Stayed 3 nights in Sep 2023

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé, près des routes principales, commerces et restos. Chambre spacieuse, propre. Petit frigo très commode. Stationnement spacieux.
Stayed 2 nights in Sep 2023

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Helen

Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
We got a great deal and we knew the place was older. We were pleasantly surprised to see how clean and modern everything was. The beds were super comfy and the linens and pillows were soft and fresh. We really enjoyed the breakfast bar, too.
Stayed 2 nights in Sep 2023

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2023