Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Truro NS

Shoddy customer service reps

Posted Apr 7, 2015
Pros: Excellent facilities, wide range of dining opportunities, kids loved the waterslide
Cons: Customer service reps actually doing their job
Location: central downtown, pubs/bars/dining within walking distance, shopping 3 minutes down the street
After booking a room with an extra cot, which we were told would be in the room when we checked in, no cot. 3 calls were put in to customer service, and they would "call me right back immediately". After waiting approx. 35-40 minutes after each call, I finally went to the front desk to inquire/complain. Thanks to the front desk clerk, not the customer service reps out back, we finally got the cot (which we paid extra for) when we got back from supper.
3 out of 5
by A verified travelerfrom new carlisle

Nice from the outside but needs updates

Posted Mar 30, 2015
The bathroom was not big enough. The plug for the tub did not work. The wallpaper was coming off wall. Ask for something from front desk, waited 45 minutes. Had to call back. When room was clean forgot to replace the toilet paper. Could hear the elevator from my room. Parking too far from the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom maritimes

Weekend at the Beau

Posted Mar 27, 2015
Pros: Staff
Check in was excellent and was provided a room that suited my needs and stay. Very considerate staff. Noise level in room wasn't great due to pub next door and patrons not happy about whatever makes them annoyed at 2 am. Room decor was ok with some obvious damage to furniture and bathroom cabinetry. Spacious and comfortable. Water pressure in shower was ok. Finding the hotel is challenging at the entry is tucked in an alley off a busy, narrow street. Restaurant buffet isn't overly enticing, despite their efforts. I opted for Coras next door.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Posted Mar 23, 2015
perfect hotel for business traveller. clean, good service and quiet.restos in the hotel excellent as well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Kids love it

Posted Mar 22, 2015
The boys loved the pool and slide, could have a little more room or options for the gaming room. Every time we went down to play,it was full.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Does the job.

Posted Mar 9, 2015
Acceptable business stay, as always. Good location. Friendly staff. Clean room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grande-Digue nb

great

Posted Mar 3, 2015
first time and would go back again.Pool was great but hot tub was not working.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New Brunswick

Centrally Located

Posted Feb 23, 2015
Pros: Clean, friendly staff, excellent facilities
Great location in downtown Moncton. Close to many nice restaurants. Enjoyed the conference facilities, roomy, staff kept up with the necessary items. The only downside to the stay was that there was a lot of noise in the hallways late at night. As I had to be up early the next morning it was difficult to sleep with the hallway parties going on and I was very exhausted the next morning.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 17, 2015
Pros: everything but mostly the friendly and helpful staff.
Cons: weather. Maybe the rate could include breakfast.
Location: weather was so bad we stayed mostly in the hotel, went to the pool and the hot tub.
Due to the cold and snowy weather we had to spend most of our time inside, I was so pleased that the hotel staff did not mind my dog being with me and were helpful in that regard. We enjoyed the use of the pool and the hot tub. The meals were great and the staff made us welcome. It being Valentines weekend made it all the more memorable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 20, 2015
Hotel is excellent. Rooms was spacious. I was hoping it was within walking distance of the downtown area. It was not, that was my only disappointment and downtown are is only a short cab ride so it was not an issue.