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Reviews of Travelodge Suites by Wyndham Moncton

3 out of 5
Travelodge Suites by Wyndham Moncton
2475 Mountain Rd, Moncton, NB

Reviews

6.8
Rating 10 - Excellent. 257 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 152 out of 1002 reviews" "
Rating 2 - Terrible. 127 out of 1002 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Sue

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Gisele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a ground floor suite with a King bed. Parking was excellent, and a very roomy suite! The bedroom had a door to separate it from the living area, which was well equipped, including a fold-out sofa. I really liked the layout. Also, breakfast included was a bonus. I'd stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sue

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and they also have pet friendly ..
Stayed 1 night in Apr 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sue

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything here it's quiet n clean and also the staff is friendly. Thanks for letting me stay an extra day ..
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Liked: Cleanliness
Disliked: Staff & service
Property was fine. Was quiet. Slept great. Comfortable bed. Staff were not the most warming. Wifi did not work, used data my whole stay.
Stayed 1 night in Apr 2024

8/10 Good

Ronald

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Brenda & Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Moncton near casino Check in staff were super Will stay again
Stayed 1 night in Apr 2024

6/10 Okay

Tanya

It was very outdated needed some maintenance done just a lot of little things closet door off its track handles on drawers falling off the bathroom lights flickered holes in the curtains the tub and toilet needs to be updated shower was very stained and yellow for the price they want a night it could use some upgrades probably won’t go there again the staff was friendly enough and my receipt when I checked out was 186.50 but charged my credit card 221.00
Stayed 1 night in Apr 2024

4/10 Poor

Stephanie, Miramichi

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Took over 30 minutes to check in. Got to our room keys wouldn’t work. Rooms are old and outdated, wouldn’t go back.
Stayed 1 night in Apr 2024

10/10 Excellent

tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Tara

Stayed 1 night in Mar 2024

8/10 Good

Edith

Stayed 1 night in Mar 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The initial room wasn't ready but they upgraded the room to a suite at no extra charge which was nice of them. Over all room was nice and service was great
Stayed 1 night in Mar 2024

10/10 Excellent

frederick

Stayed 1 night in Feb 2024

10/10 Excellent

Lacey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Jan 2024

8/10 Good

Norma

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Convenient and central to attractions
I always check this property first for availability because I like the convenience of the drive up rooms, however, my last stay was, in my opinion, a bit overpriced. First, the sidewalks at the outside access doors were not salted or sanded so it was a bit dangerous if you were carrying anything in your hands, the mattresses are starting to show their age, and not as comfortable as some other chains I’ve stayed at. Overall it’s a great place to stay if it’s a short time but having to wait for almost a week for a deposit to be refunded is a little rediculous in this day and age.
Stayed 1 night in Jan 2024

8/10 Good

Lloyd

Stayed 1 night in Jan 2024

6/10 Okay

Marie

Stayed 2 nights in Dec 2023

8/10 Good

joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice place. Noise from the highway is the only downfall. Staff was really staff and breakfast wss delicious. Thank you
Stayed 1 night in Dec 2023
Response from Travelodge on Dec 20, 2023
Thankyou so much Joyce for taking time and reviewing your stay. We are glad that you enjoyed your stay with us.

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Travelodge on Dec 21, 2023
Thank You

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Travelodge on Dec 21, 2023
Thank You

4/10 Poor

katie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Travelodge on Dec 21, 2023
Thank you

10/10 Excellent

Steven M

Stayed 1 night in Dec 2023
Response from Travelodge on Dec 21, 2023
Thank you

6/10 Okay

don

Stayed 1 night in Dec 2023
Response from Travelodge on Dec 21, 2023
Thank You

2/10 Terrible

Kristin

Stayed 2 nights in Nov 2023
Response from Travelodge on Dec 21, 2023
Thank you

8/10 Good

John

Traveled with partner
Disliked: Staff & service
Property is dated but it's reflected in the price. Suites are large and spacious but simply dated and in need of a refresh.
Stayed 3 nights in Nov 2023
Response from Travelodge on Dec 20, 2023
Thankyou so much John for taking time and reviewing your stay. We are glad that you enjoyed your stay with us.

2/10 Terrible

Francis, Glace Bay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We had to use our towels and face clothes for the whole 3 days we were there. We were told by staff daily, there was not any fresh towels or face clothes they could provide us with. We were not charged the price that was quoted to us. Price was higher. Shower pipes rattle loudly. Closet door was hanging off. Window was cracked with pieces of glass on the window ledge. We were not informed of the roof of the building being repaired and put us in a room on the top floor. We will not be booking a room at this hotel or any Travelodge from this and past experiences.
Stayed 2 nights in Nov 2023
Response from Travelodge on Dec 21, 2023
Hi Francis, we were really pleased to read your review and we are really very sorry that you are not satisfied with some services, but we will make sure we will serve the best we can, and we are hoping for the best service you will get next time. We hope to see you again in our property :-) Warm regards Travelodge Team :-)]

2/10 Terrible

Karen Ann Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Travelodge on Dec 21, 2023
Thank You

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is under construction which was not mentioned by Expedia. I booked and paid for a king suite but when I got to the hotel they told me the gabe the room to someone else. Instead I had to accept a lesser room for the price I paid. No discount was offered. The t furniture in our room is tough. There is 40 ish kids running around yelling and adults drinking beer in the main hallway having some kind of parents party.
Stayed 1 night in Nov 2023
Response from Travelodge on Dec 21, 2023
Hi Mark, we were really pleased to read your review and we are really very sorry that you are not satisfied with some services, but we will make sure we will serve the best we can, and we are hoping for the best service you will get next time. We hope to see you again in our property :-) Warm regards Travelodge Team :-)]

8/10 Good

Francis, Glace Bay

Stayed 1 night in Nov 2023
Response from Travelodge on Dec 21, 2023
Thank you

2/10 Terrible

Robert, Westville

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel appeared nice with checking in. Also great as it is very close to the casino. However around 6 o’clock pm when our poker tournament begins the evacuation (fire) alarms were sounding very loud constantly for about 25 minutes. Fire trucks blocking everyone in unable to get vehicle out at the time we needed to get out. Then again in the early morning hours after 730 am the alarms were sounding again and was unable to sleep in. These ones were intermittently several times. At checkout they never mention anything about being sorry for the disruptions. Also one of the two TVs only had a few channels while the other TV in the 2nd bedroom had multiple channels. The beds were comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Krystle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights and was pleased with the rooms. Breakfast was provided in the morning and was delicious!
Stayed 2 nights in Nov 2023
Response from Travelodge on Dec 20, 2023
Thankyou so much Krystle for taking time and reviewing your stay. We are glad that you enjoyed your stay with us.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Travelodge on Dec 21, 2023
Thank You

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price was reasonable. Clean room .Breakfast was excellent . Rooms needs updating. Noisy because it was located near a major highway.
Stayed 1 night in Nov 2023
Response from Travelodge on Dec 20, 2023
Thankyou so much Rick for taking time and reviewing your stay. We are glad that you enjoyed your stay with us.

8/10 Good

Annette

Stayed 1 night in Nov 2023
Response from Travelodge on Dec 21, 2023
Thank You

8/10 Good

Monique

Stayed 1 night in Oct 2023
Response from Travelodge on Dec 21, 2023
Thank You

6/10 Okay

Rabiya

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was smelling really bad.. We had to ask for some airfreshner. There was hair on the bed and the bedsheet were dirty. There is a 100$ dammage deposit that is not mentionned on the property price details. I secured that with my credit card and while checking out, they told me i shall get that money back in 4-5 business days.. If it was cash or debit card, it would be right away. The receptionist didn't tell me all of that while checking in. Such a bad customer service. Would not recommend.
Stayed 1 night in Nov 2023

6/10 Okay

Sonia

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pierrette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee was friendly and helpful in calling a taxi. He help us with information that we needed
Stayed 1 night in Oct 2023
Response from Travelodge on Dec 20, 2023
Thankyou so much Pierrette for taking time and reviewing your stay. We are glad that you enjoyed your stay with us.

4/10 Poor

Grant

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was wonderful, booked a two bedroom suite and it was not even close , one bedroom and a pullout in the TV room , a little false advertising
Stayed 1 night in Oct 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Travelodge on Oct 17, 2023
Thank you so much Rene for taking time and reviewing your stay. We are glad you enjoyed your stay with us.

4/10 Poor

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are paper thin. We could hear the neighbors all night.
Stayed 1 night in Oct 2023

6/10 Okay

Patrick

Stayed 1 night in Sep 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Noisy highway listening to air brakes till early hours. Stuffy room but can't open a window because of the highway noise. Hearing noisy water pipes from toilets flushing and showers throughout the night. Uneventful breakfast...terrible coffee.
Stayed 1 night in Sep 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, slightly improvement breakfast options based on the last stay’s experience, and friendly staff at both the front desk and breakfast areas!
Stayed 1 night in Oct 2023
Response from Travelodge Guest Services on Oct 15, 2023
Hi Tim, Thanks for taking time and reviewing your stay. We are glad you enjoyed your stay with us.

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here multiple times in the pasr. It was convenient for my needs, but there was a substantial change this stay. Check-in was a pleasant experience. The staff was very friendly and helpful. The hotel staff was very accomodating and eager to ensure our stay was pleasant. Congratulations.
Stayed 2 nights in Oct 2023
Response from Travelodge Guest Services on Oct 15, 2023
Hi Genevieve for taking time and review your stay. We are glad to hear you enjoyed your stay with us.

6/10 Okay

Hugh

Traveled with family
Disliked: Property conditions & facilities
Motel charged a different rate than quoted by hotels.com. After a "discussion", they reduced the rate, but I still ended up paying more than quoted. Front desk was not helpful. Anytime I had a question, they told me refer to hotels.com. Even for the simplest of questions.
Stayed 3 nights in Oct 2023

8/10 Good

Gail

Stayed 1 night in Oct 2023