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Reviews of Super 8 by Wyndham Monett

2 out of 5
Super 8 by Wyndham Monett
201 Hess Dr, Monett, MO

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 393 reviews" "
Rating 8 - Good. 129 out of 393 reviews" "
Rating 6 - Okay. 43 out of 393 reviews" "
Rating 4 - Poor. 19 out of 393 reviews" "
Rating 2 - Terrible. 22 out of 393 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

AJ

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place to stay. Decent breakfast and very quiet.
Stayed 2 nights in Apr 2024
Response from Tracee on Apr 8, 2024
Dear AJ, Thank you for taking the time to leave us a review!We appreciate any feedback, and we are happy to hear that you enjoyed your stay with us!We look forward to serving you again in the future.Sincerely,

8/10 Good

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay just not very many options for breakfast and the breakfast area was small.
Stayed 2 nights in Feb 2024
Response from Tracie on Mar 18, 2024
Kristen,Thank you so much for your review, we appreciate any and all feed back. We are sorry about the breakfast, we are working on updating it and adding a few more items in the future.Sincerely

8/10 Good

Bradley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as very clean, looked updated, had plenty of accessible plugs, and was comfortable. I have never stayed at a Super 8, and this one was a nice surprise. It was nice that they had breakfast, but it was sure limited and a bit of a disappointment. Other than that, pretty top notch.
Stayed 1 night in Feb 2024
Response from Tracee on Feb 19, 2024
Hello Bradley,Thank you for taking the time to leave us a review! We appreciate any and all feedback. We are glad to hear that you enjoyed your stay here with us, I do apologize about the limited breakfast. We are working on updating our breakfast options and adding a couple of items in the future. We hope to be able to serve you again in the future!

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tracee on Feb 19, 2024
Dear Eduardo,Thank you for your rating, we appreciate all feedback!

10/10 Excellent

Polichronis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good updated rooms. Don’t let the outside fool you, it looks great. Perfect for a quick night stay.
Stayed 1 night in Jan 2024
Response from Tracie on Mar 18, 2024
Dear Polichronis, Thank you for taking the time to leave us a review, as we appreciate all feed back. We are happy to hear that you enjoyed your stay with us and we hope to have you again!Sincerely

2/10 Terrible

Joshua

Traveled with family
Not ADA compliant, no elevator
Requested ground floor and in-room accessibility for my mother-in-law that would be staying the night there. She’s physically disabled and can’t do stairs at all. We got there to check her in just to find out there was no ground floor room available and they have NO ELEVATOR! We had to cancel the room (I believe we deserve a refund for that, btw) and scramble to find a different place that did have a ground floor room available. If a ground floor wasn’t available from the start I should’ve been called to inform me and the booking cancelled with a refund. It’s completely unfair I got charged for a room that couldn’t be used.
Stayed 1 night in Dec 2023

6/10 Okay

Tabitha

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Tracie on Feb 7, 2024
Dear Tabitha,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

8/10 Good

Mike

Stayed 1 night in Nov 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
We requested and got a suit, but didn't know it was going to be a handicap accessible room. That meant there was no vanity in the bathroom to place many bathing and makeup items. Also, one side entrance door was apparently broke and you could open it without using a security card.
Stayed 2 nights in Dec 2023

2/10 Terrible

Cory

Stayed 1 night in Dec 2023
Response from Tracie on Feb 7, 2024
Dear Cory,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Leslie

Stayed 2 nights in Dec 2023
Response from Tracie on Feb 7, 2024
Dear Leslie,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

10/10 Excellent

Terri

Liked: Staff & service, property conditions & facilities
Not in a great area.
Stayed 2 nights in Dec 2023
Response from Tracie on Feb 7, 2024
Dear Terri,Thank you for taking time to rate your stay with us here at Monett Super 8! We look forward to serving you again in the future!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tracie on Feb 7, 2024
Dear Mark,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

10/10 Excellent

Maurice

Stayed 1 night in Oct 2023
Response from Renee on Feb 7, 2024
Dear MauriceThank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Nov 2023
Response from Tracie on Nov 29, 2023
Dear Maria,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tracie on Feb 7, 2024
Dear Erin,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

10/10 Excellent

Edythe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
The room was clean. The property was quiet the motel Dashiell little bit of the Tage but overall the service was excellent. The young lady was extremely nice. I had no problems at all. I loved my stay.
Stayed 1 night in Nov 2023
Response from Tracie on Nov 27, 2023
Dear EdytheThank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. It is always a pleasure to receive positive feedback. We are very pleased that you enjoyed your room and our Hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brooke

Stayed 1 night in Nov 2023
Response from Tracie on Nov 15, 2023
Hello Brooke,Thank you for taking time to rate your stay with us here at Monett Super 8! We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future!

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always consistent. Clean facility, kind and helpful staff.
Stayed 5 nights in Oct 2023
Response from Tracie on Nov 9, 2023
Dear Dale,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Michael, Brooklyn Park

Stayed 1 night in Nov 2023
Response from Tracie on Nov 29, 2023
Dear Michael,Thank you for taking time to rate your stay with us here at Monett Super 8! We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future!

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Newly renovated.
Stayed 1 night in Oct 2023
Response from Tracie on Nov 6, 2023
Dear Mike,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would stay there again.Have stayed there before.
Very clean and comfortable.
Stayed 1 night in Oct 2023
Response from Tracie on Nov 6, 2023
Dear Lori,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean Rooms, attentive, friendly and caring staff, quiet, washer and dryer on site, easy access, convenient location. This is a well lit area with a Walmart across the street, a gas station next to the hotel (with an access road to the gas station) and an auto parts store directly across the street. I would recommend this hotel to anyone traveling or just needing a 'get-away'.
Stayed 2 nights in Oct 2023
Response from Tracie on Nov 6, 2023
Dear Jordan,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Bailey

Over charged my card and hasn’t refunded.
Stayed 1 night in Oct 2023
Response from Tracie on Nov 6, 2023
Dear Bailey,We sincerely apologize about any overcharges that occurred and will rectify the situation.Sincerely

10/10 Excellent

Vicky

Stayed 2 nights in Oct 2023
Response from Tracie on Oct 20, 2023
Dear Vicky,Thank you so much for taking the time to leave us a rating! Here at Super8 we strive to make your stay as excellent as possible, we look forward to serving you in the future.

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet but lacking in amenities.
Very quiet Hotel. Clean. No elevator. Breakfast was very, very, very, very limited. The Fitness Center was also limited.
Stayed 2 nights in Sep 2023
Response from Tracie on Sep 25, 2023
Dear James,Thank you for taking the time to leave us a review. We are pleased that you found our facility quite and clean.We do apologize for any issues that did not meet your standards,. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the facilities and our stay with the exception that there is no elevator, and we were placed on the 2nd floor so had to carry all bags/luggage up the stairs. Doable, but a challenge at 73 years old.
Stayed 2 nights in Sep 2023
Response from Tracie Front Desk Supervisor on Sep 22, 2023
Dear Gerald,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. Your feedback is very important to us. We are always happy to put you on the ground floor if you cannot go to the second floor, as long as we have that type of room available on the ground floor. I sincerely apologize if a ground room floor was not offered to you, if we had one available. Here at Super 8, we continuously strive to meet your needs and expectations.

10/10 Excellent

Arda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Tracie on Sep 18, 2023
Dear Arda,Thank you for taking the time to leave us a rating!We do appreciate all feed back. We look forward to serving you in the future.Sincerely

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tracie on Sep 1, 2023
Dear Randall,Thank you so much for taking the time to leave us a rating!! We appreciate any and all feed back, and hope that you will stay with us again in the future.Sincerely,

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, and quiet. Convenient location. Staff was very friendly.
Stayed 1 night in Aug 2023
Response from Tracie on Sep 3, 2023
Dear Deana, Thank you so much for taking the time to leave us a review! We appreciate any and all feed back. We are happy to hear that you enjoyed your stay with us and that you found our facility clean and quite. I will share your remarks with our staff, as I am sure they will be pleased that you found them friendly.Sincerely,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tracie on Aug 30, 2023
Dear David,Thank you for taking the time to leave us a rating!we appreciate any and all feed back. We are glad that you enjoyed your stay, and we hope to see you again in the future.Sincerely,

6/10 Okay

John

Stayed 5 nights in Aug 2023
Response from Tracie on Sep 18, 2023
Dear John,Thank you for taking the time to leave us a rating! We do appreciate all feed back. We hope to serve you again in the future.Sincerely

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tracie on Aug 21, 2023
Dear Peggy,Thank you for taking time to rate your stay with us here at Monett Super 8! We look forward to serving you again in the future!

10/10 Excellent

DONALD, Leawood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Aug 2023
Response from Tracie on Aug 14, 2023
Dear Donald,Thank you for taking the time to leave us a rating as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, amenities
We were
Stayed 2 nights in Aug 2023
Response from Tracie on Aug 11, 2023
Dear Mark,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Monett. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tracie on Aug 11, 2023
Dear Guest,Thank you for your awesome rating! We appreciate any and all feedback. We hope to be able to serve you again in the future.Sincerely,

10/10 Excellent

Lynda, Mulberry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of only 2 motels in Monett. Best of the 2.
Stayed 2 nights in Aug 2023
Response from Tracie on Aug 7, 2023
Dear Lynda,Thank you for taking the time to leave us a rating.We appreciate any and all feed back. We hope to serve you again in the future.Sincerely,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tracie on Aug 11, 2023
Dear Robert,Thank you for leaving us a rating. We appreciate any and all feedback. we hope to be able to serve you again in the future.Sincerely,

10/10 Excellent

Rodney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tracie on Jul 31, 2023
Dear Rodney,Thank you for taking the time to leave us a rating, we appreciate any and all feed back from our guests. We are pleased that you enjoyed your stay here with us and look forward to serving you in the future.Sincerely,

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2023
Response from Tracie on Aug 16, 2023
Dear Kimberely,Thank you for taking the time to leave us a rating as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

8/10 Good

Vicki

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff very pleasant
Stayed 1 night in Jul 2023
Response from Tracie on Jul 24, 2023
Dear Vicki,Thank you for taking the time to leave us a rating!We appreciate any and all feed back!Sincerely,

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
easy checkin
Stayed 2 nights in Jul 2023
Response from Tracie on Jul 19, 2023
Thank you for taking time to rate your stay with us here at Monett Super 8! We are happy that check in went well for you. We look forward to serving you again in the future!

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Tracie on Jul 17, 2023
Hello Connie,Just wanted to say on behalf of Super8 and our staff, thank you for the rating.Sincerely,

8/10 Good

karen

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Tracie on Jul 17, 2023
Dear Karen,Thank you for leaving us a rating on your stay, we hope to be able to serve you in the future.Sincerely,

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff during our stay (particularly) Cory went out of his way to make my husband and my stay comfortable. He answered all questions and took time at our checkin and after.
Stayed 2 nights in Jul 2023
Response from Tracee on Jul 9, 2023
Dear Sue,Thank you for your review! We are very happy to know that our staff (Especially) Corey, who is a new member of our team was so helpful and accommodating to you and your husband. We will be sure to pass this along!We look forward to serving you in the future!Sincerely,Tracie Vaughn

2/10 Terrible

Lauri

Traveled with family
Advertise that the room slip six, but you could barely fit four people in the room. They were unable to accommodate a bigger room. It was a nightmare.
Stayed 1 night in Jun 2023
Response from Tracie on Jul 9, 2023
Dear Lauri,We sincerely apologize that you did not enjoy your stay with us.We will look into the advertising that you are speaking of, for none of the rooms accommodate 6 people. We have the standard King (2) people, Double Queens (4) People, King Suite which can accommodate (3-4) people.

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Tracie on Jul 3, 2023
Dear Aaron,Thank you for taking time to rate your stay with us here at Monett Super 8! We look forward to serving you again in the future!Sincerely,

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Tracie on Jul 3, 2023
Dear Rick,Thank you for taking time to rate your stay with us here at Monett Super 8! We look forward to serving you again in the future!Sincerely,

10/10 Excellent

Vincen, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff that was very attentive. Clean and accommodating.
Stayed 1 night in Jun 2023
Response from Tracie on Jul 3, 2023
Dear Vincent,Thank you for taking the time to leave us a review as we appreciate all feedback. We are so glad to hear that you enjoyed your stay with us. We look forward to serving you again in the future.Sincerely,

8/10 Good

Denise

Stayed 3 nights in Jun 2023
Response from Tracie on Jul 17, 2023
Dear Denise, Thank you for taking the time to leave us a rating, we appreciate any and all feed back.Sincerely,