Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Getaway With Friendsby A verified traveler from London
Hotel in monheimPosted Jul 10, 2013 on Hotels.com
The hotel was clean and the staff were friendly and helpful. I would stay there again and recommend to friends and family.
for Everyoneby A verified traveler
Great HotelPosted Dec 11, 2012
good customer service and breakfast food its good A+
for Couplesby Michael from Suffolk, UK
Suitble for everybodyPosted Oct 1, 2012
Pros: Comfort and breakfast choices
Cons: none to comment about
Location: Very handy for local shopping and easy access from motorway
Staff welcoming and very helpful, hotel very clean and comfortable, could not think of anything bad to say about our experience of two nights stay in this hotel.
Recommendedby A verified traveler from Yorkshire, England
Achat Comfort, Manheim, convenient for DusseldorfPosted Mar 30, 2012 on Hotels.com
Arrived late and the restaurant stayed open for us with a full menu until midnight. The food was very good. A good breakfast next morning. Easy access to the motorways. Clean comfortable rooms.
Not Recommendedby A verified traveler from Kent, England
ACHAT Comfort Hotel Koln/MonheimPosted Nov 2, 2011 on Hotels.com
Convenient for Cologne, where I was at an exhibition. But hotel has a "dowdy" appearance due to very poor lighting. Those light bulbs that did work, did not flatter the place! Bathroom sink impossible to put a plug in to shave, and had been built that way! I bought through Hotels.com so price was reasonable!If I had booked direct, would have cost 33% more, and that would have been VERY bad value!
Not Recommendedby Alex from London, UK
Ok Hotel for one nightPosted May 19, 2011
I chose this hotel as it was quite close to Essen where I was attending the classic car show and it was cheap. It is quite easy to get to from the autobahn, and there is plenty of free parking (at first I thought it was full but there is a whole other parking section at the rear, which you have to drive around the end of the hotel to get to...) The check in staff were friendly, and apologetic about the lift being out of order. My room was right at the end of the first floor by the emergency exit, the door of which was keep slightly open and was being used as a smoking area. The room, which was a good size, was non-smoking, but stank of cigarette smoke and opening a window didn't help. I was very tired so put up with it for the one night. The bedding etc seemed clean enough though, and apart from the smell I slept fine until the smokers woke up and started using the emergency exit 'smoking area'. The shower drain was partly blocked so the shower was in danger of overflowing the tray, I had to cut my shower short because of this. The hotel is in a pretty dull residential/business area, and I didn't see much to do in the immediate area. If they fixed their maintenance issues it would be a decent budget hotel. As it was when I stayed I'd only recommend it on price and parking.
for Familiesby A verified traveler from Vienna, Austria
Would Stay AgainPosted Apr 25, 2011
My sister and I stayed here on our way to Amsterdam. It suited our needs and was rather inexpensive. We'd stay here again.
Recommendedby A verified traveler
ACHAT ComfortPosted Mar 5, 2011 on Hotels.com
Good value for money and close enough to the Dusseldorf Messe to be useful. This place falls down on the little things. Over two days the orange cooler was broken, the lift broke on the second night, the TV remote didn't work, the liquid soap dispenser in the shower was not re-filled. None of these are critical, but the cumalative effect is tiresome. On the plus side, the rooms are clean, not cramped and there is a very good Italian restaurant attached to the hotel run by a 'Luigi', The staff are pleasant but undertrained. But for the price you don't expect the best.
Not Recommendedby A verified traveler from California
A Total nightmare!Posted Sep 10, 2010 on Hotels.com
This hotel is the worst I have ever stayed in. I travel a lot and go to Europe at least once a year for at least a month. I have stayed in many hotels but this hotel had the worst attitude. I was supposed to have a non smoking room, a queen size bed and a refrigerator. When I got there I got a smoking room, with no refrigerator and t tiny bed. The TV did not work right and I had a hard time connecting to the internet. When I asked for help, I got yelled at by the night clerk, telling me he was not the repair man and he would not help me. If I needed help with anything I would have to wait until Monday. I checked in Friday. The one thing that was good was the breakfast and free parking, but that is all that is any good about this hotel.
Recommendedby A verified traveler from Spain
Nice Standard hotelPosted Aug 11, 2010
This hotel is a standard hotel that is being refurnished during the last moth and have all bed and room are very new. The areas is fine also if you need to buy in the supermarket small items like soap, shampoo, foam shave, etc. you will find close some shop where you can buy it. You are close to natural reserved or park where you can jogging if you like to do this during your stay. Only comment is that Internet is not really included for free in your room, unless you get the bussines package, if you need internet conection be sure that you made reservation or buy the business package. Breakfast is considerable fine.