All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Property was clean, staff were friendly, helpful and courteous. The property is situated in an industrial estate and would be better suited for those that take a car on holiday. The mattresses were hard and we woke up with sore backs everyday.
It was a modern hotel and looked lovely. We didnt have the breakfast but it did look very nice. It has a seated patio area which we sat out in in the evening with a coffee.
The room was somewhat small for family of 4 but the sofa bed was more comfortable than expected.
I wish the hotel had a lift, as I went with my elderly mother.
The breakfast was lovely.
Overall it was comfortable stay.
Verified traveler
Stayed 1 night in Jan 2023
Response from La Reception on Jan 26, 2023
Dear Guest,Thank you for the review of our hotel! Sincerely,
8/10 Good
Eralnto
Traveled with family and small children
Jan 2, 2023
Liked: Cleanliness, staff & service
Friendly staff and a nice place to stay
Eralnto
Response from The Reception on Jan 6, 2023
Hello M. Eralnto,Thanks you very much for your come-back :)Maybe, See you soon !
10/10 Excellent
Veronica
Feb 21, 2022
Veronica
Stayed 1 night in Feb 2022
Response from Goran on Nov 17, 2022
Nous vous remercions pour cette note !En espérant vous revoir très rapidement,Cordialement.
Friendly staff and clear Covid rules in place. Hotel was quiet for our 3 night stay. Room was cleaned each day (✓) but bed harder than I would have liked (X). Because of Covid, some of the room amenities had been removed (so no coffee!) but overall a better stay than expected
Emmanuelle
Stayed 3 nights in Jul 2020
Response from All the Comfort Hotel Lille Mons en Baroeul Team on Aug 4, 2020
Good evening !
Thanks a lot for your nice feedback and it's a real pleasure to read that you had a good stay with us !
Many thanks and have a great end of day !
Kind Regards !
Stayed over before catching ferry & to meet friends
Totally adequate chain hotel, soulless but secure
Reg
Stayed 1 night in Jul 2018
Response from All the Comfort Hotel Lille Mons en Baroeul Team on Jul 8, 2018
Good Afternoon !
Many thanks for your kind advice regarding your recent stay with us !
It's nice to read that you had fun here and hope to see you again soon !
Have a great summer !
Kind Regards !
Will go there again, very helpful when we asked for directions, venues and best places to go for local food.
Verified traveler
Response from All the Comfort Hotel Lille Mons en Baroeul team on Apr 8, 2017
Good Afternoon,
We really appreciate your feedback regarding your recent stay in our estanblishment !
That's rally pleasant to know that you had a good time with us !
Many thanks and hope to see you again !
Have a great day !
Kind regards !
8/10 Good
chrrs and steve, Wokingham Berks UK
Jul 7, 2016
Liked: Cleanliness, staff & service, room comfort
Convenient for metro and hence city centre
A ten minutes walk to the metro. Certainly appropriate as a bed stop for the Euro visit to the city. Prices put up for the period of this event for which the staff apologised! Very friendly and courteous staff who didn't laugh at our attempts to speak French! Merci
chrrs and steve
Response from Delphine on Jul 7, 2016
Good Afternoon,
We would like to thank you for your really nice feedback after your recent stay in our establishment.
That's really great to know that you appreciate your stay with us !
Many thanks again and have a great day !
Kind Reagrds !
Staff were very helpful links especially with language translation.
Anthony
Response from VINCENT Thierry on Jul 2, 2016
Good Morning Anthony,
We would like to really thank you for your kind feedback regarding your recent stay in our establishment !
It was a pleasure to help you have good time with us !
Hope to see you for your next stay in our establishment !
Kind Regards!
Great place to stay. Great breakfast. Very comfortable. The only downside was that there was no elevator and we were on the 3rd floor with some heavy bags. This wasn't an issue because the staff offered to help carry our bags up, but this might be a hard place for someone that has trouble climbing stairs.
I chose this hotel because I'd left my booking rather late and needed to be able to get to the Grand Palais for a conference. The hotel is 10 mins' walk from the excellent Metro (Mairie de Mons station) and I could get to the Grand Palais in under 30 mins. I didn't have breakfast or any other meals at the hotel, so can't comment on those.
We chose the hotel based on the reviews of others.overall it did not live up to our expectations, but was satisfactory for our purposes. The staff however were very friendly
When I booked the hotel for our MG car club 13 rooms,I said I needed to have a restaurant on site for our evening meal,when I arrived I was told that the restaurant was closed ,we all had to get a taxi in to town at a cost of 30 euro per car for the return trip,this did spoil our last evening together.
our stay was ruined by group of people whom kept the whole night (from 1.00 am till 6.00 am ) shouting from their room and from out side the rooms, knocking on the doors and the walls, so we were deprived from the sleep. There was no person from the managment to complain to at that time to stop that, we reported that to the receiption in the morning when they were available.
The reciptionicist are nice and helpful.
Excellent stay had at this hotel that is a 10 minute walk to the nearest Metro station into Lille and only 10 minutes by car to the Belgium border. We took in Brugge and Gent while staying here as well as Lille itself. The hotel is staffed by friendly and informative members of staff and the room, while functional, had a great bathroom (no worries about water pressure in the shower). Terrific value for money if you want to explore Belgium and Northern France on a budget.
Staff very helpful, spoke good English. Restaurant meals very good value-especially daily buffet + special but we were surprised that restaurant was not open on Friday night. Rooms clean but not all had coffee-making facilities. Free wifi was asset. We needed to remind staff at check-out that we had not had breakfast-seemingly automatically addded to bar bill.Overall very good basic two star accommodation.
Hôtel très propre, salle de bain petite….
Un eco arrive à la chambre des houx des escaliers je pense…
Fenêtre cassé…
Lit confortable wifi très bien!
Vincenzo
Stayed 2 nights in Nov 2023
Response from La Reception on Nov 24, 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous prenons vos remarques en considération afin de continuer à améliorer la qualité de nos services. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.L'équipe du Kyriad Lille Mons en Baroeul***
6/10 Okay
David
Nov 13, 2023
David
Stayed 2 nights in Nov 2023
Response from La Reception on Nov 24, 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.L'équipe du Kyriad Lille Mons en Baroeul***
Nous avons apprécié cet hôtel très calme, proche de Lille.
Bon accueil. Personnel attentionné.
Prise en compte d'une remarque : la porte de la salle de bain qui grinçait !
Petit déjeuner copieux.
Brigitte
Stayed 2 nights in May 2023
Response from La Réception on May 18, 2023
Bonjour Madame, Merci beaucoup pour votre avis ! A bientôt :)
Un accueil formidable, ce que j'ai apprécié cest la disponibilité du personnel, un très bel échange lors de notre arrivée vendredi. Ayrton qui demarrait son premier week-end de travail a été vraiment très dispo, aimable...
Pauline
Stayed 2 nights in Apr 2023
Response from Goran on May 2, 2023
Heureux d'apprendre que vous avez passé un bon séjour au sein de notre établissement ! Nous vous remercions pour ce petit message, et nous passons le mot à Ayrton !En vous remerciant, Cordialement.
Bonjour, Le restaurant La Terrasse du Baroeul est effectivement fermée du vendredi soir au dimanche soir inclus. L'équipe de cuisine serait ravie de vous accueillir du lundi au vendredi midi ! Merci pour votre avis,A bientôt
Hotel standard, bien pour une nuit. J'avais demandé, comme indiqué sur Hotels.com, une chambre avec baignoire et en arrivant il y avait une douche. À l'accueil, on m'a répondu qu'il n'y avait que des douches, alors que sur le site toutes les chambres bénéficient d'une baignoire.
Laurette
Stayed 1 night in Feb 2023
Response from La Réception on Feb 8, 2023
Bonjour, Il s'agit très certainement d'un problème d'affichage sur hotels.com. Sur notre site Kyriad, il est bien notifié que les chambres de notre établissement sont équipées de douche et de douche seulement. En espérant que ce détail n'ait pas trop altéré la qualité de votre séjour...
Bonjour Madame Anton,Nous vous remercions de nous avoir laissé une bonne note et nous restons à votre disposition pour un éventuel prochain séjour :)Bonne journée,La Réception
Beau séjour en famille. Mention spéciale pour les hôtes et hôtesses d’accueil très à l’écoute ! Je recommande
Mouna
Stayed 3 nights in Dec 2022
Response from La Reception on Jan 1, 2023
Bonjour Madame Mouna,Nous vous remercions pour cet excellent retour pour notre équipe, qui nous fait vraiment plaisir et nous sommes contents que vous ayez passé un bon séjour parmi nous :)Bonnes fêtes à vous et peut être à une prochaine !
Bonjour Madame,Nous vous remercions de l'avis que vous avez fait partager sur votre séjour et nous vous restons à votre disposition pour un éventuel prochain séjour,Bien à vous,
6/10 Okay
Regis
Dec 2, 2022
Regis
Stayed 1 night in Nov 2022
Response from La Reception on Dec 6, 2022
Bonjour Monsieur Regis,Nous vous remercions de l'avis que vous avez fait partager sur votre séjour et nous vous restons à votre disposition pour un éventuel prochain séjour,Bien à vous,