Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.9 Hotel condition
They paid and stayed.
for Couplesby Nick from London
Large luxury hotel with stunning viewsPosted Sep 11, 2013
Pros: The setting, the size of our suite and the spa etc
Cons: Restaurants are overpriced (other than The Chalet) as are the parking charges (don't book the indoor parking !). The décor in the new wing is glitzy
Location: Stunning setting. Take a 2hr lake cruise and train up to Rochers de Naye. Have excellent breakfast at Café Poyet in old quarter of Vevey...good value.
We booked the hotel for a comfortable 2 night stay en route from Geneva to Saas Fee. We had a huge Junior Suite (#229) with stunning terrace and views. Very peaceful, efficient, spotless hotel with really excellent pool, fitness and spa with picture windows over the lake. Best for a short stay rather than a full holiday.
for Business Travelersby NM from London
Posted Aug 3, 2013 on Hotels.com
Great location, great view and most of the time service and friendliness of staff excellent. Let down by very expensive breakfast that is not exceptional and on Sunday was actually bad as well as why do they charge for parking? Junior suite was very comfortable but please get rid of the bushes on the balcony and install glass fence - no point having a fab view if you cannot see it! House keeping was hit and miss - several times we had to ask for basics such as shampoo which they had firgotten.
for Familiesby Jochen from Sydney
1st class for everything. Real splendourPosted Jul 28, 2013
Pros: View, modern superb room junior suites, excellent guy and pool
Cons: 1. The beds were very uncomfortable. 2. Staff follow through on service issues 3. Several incidences were totally unresolved, had to give up
Location: Lots to do. Never boring if you check around.
Enjoyed staying there. However while staff had a super friendly and professional veneer most lacked follow-through on service issues. Did not feel that service could be relied on. That was incongruous to the place's appointment.
for Familiesby A verified traveler
Posted May 30, 2013 on Hotels.com
for Everyoneby A verified traveler
Must be close to HeavenPosted May 21, 2013
Pros: The view and the quality of the room.
Location: Picture perfect
An amazing hotel. You could not want for anything. The staff are attentive and very helpful. Brilliant customer service. The most breathtaking views of Lake Geneva and surrounds. Words cannot truly describe. You must see it for yourself.
for Personal Eventby Katherine from U.S.
Views of a lifetimePosted Apr 27, 2013 on Hotels.com
Fabulous service. Incredible views. Excellent restaurants on premises. Highly recommend.
for Overnight Stay Before Destinationby J
Summit RetreatPosted Jan 17, 2013 on Hotels.com
From the personal greeting and glass of champagne at check in to the lunch at the Patio restaurant just after checkout, my stay was perfect. The junior suite is fantastic. The large balcony allows for private enjoyment of the spectacular, sweeping views of the lake and surrounding mountains. Other nice features of the room are free wifi, Nespresso machine, well lit walk in closet, jacuzzi bath tub, ipod docking station, and CD/DVD player. I didnt have time for a treatment in the Givenchy spa, but enjoyed using the fitness center. The view from the treadmill is quite something.
for Everyoneby Gregg & Katie from St Gallen, Switzerland
Stunning.Posted Nov 4, 2012
Pros: Jaw-dropping scenery
Absolutely perfect. Stunning location, far exceeding all pictures and yes they have built into the mountain such that every room will have a private, exceptional over 180 degree view towering over Lake Geneva/Lac Leman. Superb service in every interaction. Excellent range of dining options: Mediterranean (approachable), Gastronomic (splurge), and Au Chalet (Swiss style). Breakfast buffet is feast of tastes, colors, and delicacies. A world-class property.
for Everyoneby A verified traveler
Hotel in the cloudsPosted Jun 5, 2012
What a beautiful hotel in the clouds with stunning views! Great welcome and service from all the hotel personnel. One of the best if not the best hotel we have ever stayed in.
for Couplesby A verified traveler
Great views!Posted Mar 7, 2012
Pros: The room and the view.
Cons: The pillows were a ridiculous size, 1 wasn't enough, 2 were too many
Location: Vevey overlooking lake Geneva. Right by a Funicular and bus stop to Montreaux.
Beautiful hotel with amazing views. Very quiet too. Restaurants are good with lots of choice.