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Reviews of Auberge Montebello

3.5 out of 5
Auberge Montebello
676, rue Notre-Dame, Montebello, QC

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 864 reviews" "
Rating 8 - Good. 326 out of 864 reviews" "
Rating 6 - Okay. 165 out of 864 reviews" "
Rating 4 - Poor. 70 out of 864 reviews" "
Rating 2 - Terrible. 27 out of 864 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Milldred

Liked: Cleanliness, staff & service
Staff were nice but kind of disappointed of the breakfast they offered, I guess better than nothing. I would have go with the price without breakfast included and eat my breakfast around, there are lot of nice restaurants in the area
Stayed 1 night in Feb 2024
Response from tp on Feb 28, 2024
Thanks for review break fast has a time if you want to go early your problem we did whatever we could next time you know your choice.i learned in life you can not please everybody some people have habit like you thanks again

10/10 Excellent

Heinrich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for excellent nearby cross country skiing.
Stayed 1 night in Feb 2024

10/10 Excellent

Marisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the friendliest here. We came for the Canadian Ski Marathon. Too bad there was no snow. The rooms are simple: warm, comfortable. There is a wax room in the basement. They start serving breakfast (incl) at 3 45am for the Gold skiers. Highly recommend.
Stayed 2 nights in Feb 2024

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Very friendly staff. Warm welcome. Well located. Very clean. Dated decor. Price is right.
Stayed 1 night in Feb 2024

8/10 Good

Ghislain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building dating 1905 with extension. STAFF very welcoming, river view when asked. Not perfect but we feel right. Charming village
Stayed 1 night in Jan 2024

2/10 Terrible

LORAINNE

Stayed 1 night in Jan 2024

10/10 Excellent

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mary Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful easy check in. Lovely place!
Stayed 1 night in Dec 2023

10/10 Excellent

Lizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Dan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
To keep this relevant, we paid $210.00 for a night here where down the street it costs $485.00(and has a two night min stay) at the Chateau Montebello. My expectations were not high and we got what we paid for. If you need a inexpensive hotel for the night that is clean and the staff are welcoming then you will do okay here. If you are expecting anything more, then don't stay here. The hotel is very dated and basic. It is not pretty, the hallways are cool(saving on the heating bill), the bed mattress was just passable for one night, and should have been replaced years ago. If any hotel is serious about being successful, the most basic thing you need is a good quality mattress. They failed miserably here. I won't be back, but as mentioned, it all comes down to your expectations and your budget.
Stayed 1 night in Dec 2023
Response from tp on Dec 11, 2023
Thanks for your review pls tell us what was your room no.

8/10 Good

Patsie, Ile Perrot

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Good location and friendly check-in
Stayed 1 night in Dec 2023

8/10 Good

Dionne

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old building with view of Ottawa river. Restaurant “Bistro” within walking distance was good. Well known Chateau Monticello nearby worth a visit to see amazing fireplace and grounds
Stayed 1 night in Oct 2023

4/10 Poor

Olivier

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Marianne

Stayed 1 night in Oct 2023

8/10 Good

Vincent

Stayed 1 night in Oct 2023

10/10 Excellent

justin

Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Auberge is in the middle of a small Quebec town, close to a small supermarket. The bistro that's about a 10 minute walk away has great food.
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Amenities
The room was nicely furnished with antiques, it was a very quaint hotel. Manager was pleasant and checkin was quick and simple. We got a waffle made for us and cold boiled eggs with coffee for breakfast, that was sufficient. I also felt the place clean!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very enjoyable and soo close to shopping, restaurants and everything you need. Montebello is very picturesque!
Stayed 2 nights in Sep 2023

8/10 Good

Mir Abed

Liked: Cleanliness, staff & service, property conditions & facilities
To give the rooms for complete 24 hours, we got there at 8:00 PM and left at 10:30 of the next day, we used it only for 14 Hours, although the rent was for 24 hours.
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2023

8/10 Good

Brandon

Liked: Staff & service
Helpful staff willing to accommodate and serve. Aged but charming place.

10/10 Excellent

violina

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fine in a pinch. Not worth the price
The room wasn’t bad but the extreme smell of curry throughout the entire building including in the room itself was extremely disappointing. I needed a safe place to sleep for the night so I made the best of it.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Memorable Experience
The owners are an engaging couple who have more than a decade of hospitality experience. They are courteous and most helpful. Their hotel is clean and well managed. My stay was made memorable when they facilitated a friend’s surprise gift of wine and roses then added their own extra special offering of birthday cake and candles. Personalized friendly service at it’s best!
Stayed 2 nights in Sep 2023

8/10 Good

Guy

Stayed 1 night in Sep 2023

10/10 Excellent

Xiandao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

rosa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel, family ran Very quiet and convenient. Breakfast included
Stayed 1 night in Sep 2023

10/10 Excellent

Pascal

Stayed 1 night in Aug 2023

8/10 Good

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and lovely staff. The building is a bit tired but it is clean and the location is excellent
Stayed 2 nights in Aug 2023

6/10 Okay

andre, Gatineau

Traveled with partner
Disliked: Cleanliness
Room ok but very old
Stayed 1 night in Aug 2023

8/10 Good

Sylvie

Stayed 1 night in Aug 2023

10/10 Excellent

jason

Stayed 1 night in Aug 2023

8/10 Good

Innocent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management and staff are very welcoming and friendly. One recommendation: Would be good to have blackout curtains that do not let space for light to come in.
Stayed 2 nights in Aug 2023

10/10 Excellent

Cara

A beautiful place, very quiet. Charming owners and staff. And homemade waffles for breakfast. What more can you ask for? Will definitely stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Richard D.

Stayed 2 nights in Aug 2023

4/10 Poor

Spencer

Traveled with family
Liked: Staff & service
Disliked: Amenities
Very mediocre property and over priced. Ripped sheets , exposed wires and the worst, most mediocre free breakfast I have seen in 36 years. Talk about cheap. Spring for a proper breakfast or at least some apples. The cheapest option possible and a very poor last impression on an already mediocre property.
Stayed 1 night in Aug 2023
Response from jsd on Aug 10, 2023
sorry to disappointed you next time you know what to do ask for bacon and eggs probably rented cheapest room and expected extra sorry does not work like that.you asked apple other asked muffins donuts every body is different next time you ask the hotel if they have every thing goes with you or stay home thanks also tell us the name was booked not fake name

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property for a family vacation. Chalets very nice.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sameena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very clean and the staff were extremely gracious and kind. Would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Donald

Stayed 1 night in Jul 2023

6/10 Okay

Dalton

Stayed 1 night in Jul 2023

6/10 Okay

France

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The Auberge Montebello was a beautiful place to stay with a lot of history. Our room viewed the river and was very comfortable. A very short walk down to the marina for the sunset was nice. The hospitality was wonderful.
Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms at the front of the building (don’t ask for a river view) are an experience in old world charm. Spacious, furnished with antiques. Tons of free, on-site parking. My room had a mini refrigerator even though the description didn’t mention this. Window A/C highly effective, if a tad loud. Free breakfast with lots of seating, including waffles made to order. Nearly a dozen easily walkable restaurants nearby Fresh made divine pastries at the fromagerie next door (cheese board also recommended). The Bistro is excellent & nearly always packed. A few blocks down on the opposite side of the street is Osteria Nonna Lina’s - pasta made onsite, bread & pastries made onsite, homemade tiramisu to die for. Looking forward to my next stay. NB: no elevator.
Stayed 4 nights in Jul 2023

10/10 Excellent

Scott, Ajax

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owners of the hotel were a pleasure to deal with. Friendly and outgoing. Hotel was clean and is being updated. Bed was one of the best beds I've slept in, room was very clean. Yes there's some room for improvement with the drapes and shower curtain but given time I'm sure all these minor issues will be taken care of. Breakfast was complimentary and staff are there to assist unlike other hotels. I do not understand some of the negative reviews but some people are expecting 5 star brand new facilities when it clearly states they are not. We did not use the pool as we were in town for a wedding and spent two nights, leaving early the next morning. The town is quaint, has some great restaurants and some amazing stores.
Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Lucie

Stayed 1 night in Jul 2023

10/10 Excellent

Dorian

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at the Auberge. The owners are very attentive and friendly. The rooms are a little dated but still very comfortable. The pool is great. Everything is spotless clean. It's an easy walk from the Auberge to all the downtown amenities, but still extremely quiet.
Stayed 2 nights in Jul 2023