Ratings based on 393 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Atlanta, GA

Great vacation but the entertainment went downhill

Posted Sep 14, 2014
Pros: The property is in really good shape considering its age. The swim up bar in the new pool is a nice improvement.
Cons: The entertainment staff needs to concentrate more on the guests. This has gone down considerably since our last trip. The massage was very poor.
Location: Included activities: wind surf, water ski, snorkel, kayak, catamaran, scuba, glass bottom boat, shop, climb Dunn's River falls, water trike
This was our second trip to Couples Tower Isle. We were there prior to the remodel and wanted to go back to see what had changed. It was a great time. The weather didn't always cooperate but we even enjoyed the rain as it cooled things off. Pros: The food was much better than last time we were there. We ate at every restaurant, grill and buffet available with the exception of the veggie bar. All the food ranged from very good to excellent (on the all inclusive scale). The drinks were poured with a very heavy hand and they had a great variety with the daily specials. The bartenders and servers were very attentive. The rooms were comfortable and clean. The a/c was great with the added bonus of a ceiling fan. The included excursions were very fun and gave a good variety of choices. Cons: On our last visit, the entertainment staff was what we were most impressed with. This time there were a couple of good ones but the reset were more interested in having fun together than with us. Also, there was only one night of really good entertainment. We were very unimpressed with the messages. We normally have 3-4 spa services during a week trip but our first one ruined that for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Perfect for couples

Posted Sep 4, 2014
Awesome place to just get away with your wife. Nicest people!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint Paul, MN

Posted Aug 26, 2014
Pros: We loved the staff, the decor, the calmness, the ability to be busy all the time and to relax when we wanted.
Cons: A current list of activities would have been nice - the one we had was out of date and we showed up for cricket when there wasn't any.
Location: The rainbow shopping experience was wonderful. The local venders in the open market were very pushy and a little mean about it.
We had an amazing time - There aren't many places to wonder off to but the places that are there are breathtaking and relaxing. This was our first time traveling to a tropical location at this time of year. The weather was beautiful and we had the place to ourselves. We loved the food and the restaurants went above and beyond my wildest imagination. The staff was great. We wanted for nothing during our time at Tower Isle. Thank you so much for a blissful honeymoon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Beautiful resort , excellent staff and food.

Posted Aug 26, 2014
A wonderful experience. Far from the airport but the friendly driver explaining all of Jamaica made the ride to the hotel quick and painless. The hotel is just what couples need, romance without being too cheesy and great food with wonderful water activities. The stay and the staff was great. The beds could be a little more comfortable but that didn't effect our experience at all.
5 out of 5
Recommended
for Couples
by A verified traveler from Minnesota

Best Vacation Ever!

Posted Aug 22, 2014
Pros: Everything! But if I had to choose one thing, it'd be the food! It really was incredible.
Cons: Nothing...
Location: Catamaran Cruise, Margaritaville, Shopping excursions included. Zip-lining, mountain biking, horse rides, not included but available
We had a wonderful experience! The bus ride from Montego Bay to the hotel was about 1 1/2 hours, our bus driver was wonderful! He told us a lot about Jamaica and was really informative. Once we got to the hotel, we were greeted by staff who took our bags, and grabbed us drinks from the bar! Check-in was a breeze and the staff was very friendly. Our room was very clean and comfortable. We were able to try every restaurant; the service, food, and staff were incredible. I wish I could eat more :) If you don't like to try new foods, this isn't the place for you. They do have 'American food' though. The activities, entertainment, and excursions were wonderful. There's so much to do and there's never a dull moment. I really regret not taking advantage of all the water activities and other activities provided. We did the Dunn's River Falls trip which was really wonderful :) The only thing I wish we would have known before we went was making sure we knew about the tipping for outside of the hotel, since the hotel staff isn't allowed to take tips (which I knew before going), I didn't think about tipping when we went to the Falls or at the airport for baggage handlers or the bus driver. I wouldn't recommend the video they offer at the Falls, it's terrible quality for the price. Bring your own waterproof camera, water shoes. I would have gone to orientation, too. I really cannot say enough good things about the hotel and staff. We really did have a wonderful time!
5 out of 5
Recommended
for Everyone
by A verified traveler from hagerstown,md

Incredible intimate vacation for couples

Posted Jul 13, 2014
Returned to celebrate our 10 year anniversary at CTI and it was even more amazing than the first time! All of the staff are extremely friendly, accommodating and welcoming. Byron is "The Man of Tower Isle". He is almost always there and has a smile and awesome personality- can't wait to see him on our next trip back. It's the perfect place with your spouse/significant other to enjoy intimately which is what we wanted for our special occasion. We had amazing massages and private dinner on the beach at sunset. We canNOT wait to go back! Thank you again to the amazing staff!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

The staff makes this hotel what it is.

Posted Jul 2, 2014
The activities that are included such as Dunn's River Falls, Catamaran Cruise, Shopping, Snorkling, and many others. You can't go wrong staying at Couples Tower Isle. The staff is very friendly and helpful. The food was great wether you eat at the buffet or at one of the three restaurants they have. They post a daily list of activities so you can choose what you want to do for each day. If you don't want to do any activities you can relax by the pool or lay out by the beach.
5 out of 5
Recommended
for Couples
by A verified traveler from Ft Worth

Great resort on the waterfront

Posted Jun 26, 2014
Pros: The absolute attention and friendliness to the guest. All staff very courteous and helpfull all the time without exception, just outstanding.
Cons: Nothing we can think of
Location: Swim with dolphins. Dunn Falls. Zip line. Multiple water sports at resort - all free including scuba diving. Shopping, T-shirts, alcohol, trinkets
From the moment that we arrived at the resort welcome center at the Montego Bay airport, the staff gave you full attention and friendliness. The entire staff continued to be very courteous and helpful during our week long stay. The rooms were comfortable, well cleaned, and towels replaced multiple times throughout the day. The mini bar fridge was kept full on request although most of our drinking was done throughout the resort. The restaurants, including the patio buffet and grill, were absolutely excellent including presentation. The bars and entertainment, as well as all staff, were top notch and always fun. The resort provided many different water sports and games at no cost. All the guests were exceptionally friendly as well. We can't say enough about our total overall great experience. We will definitely come back.
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect Getaway

Posted Jun 18, 2014
Pros: "No worries", anything you need or want will get done for you, the hotel staff is amazing.
Cons: More shuttles out into town. To meet with locals/activities.
This hotel was like paradise, the hotel staff was always happy and nice. The food at every single one of the restaurants was great. I would recommend this hotel to anyone looking for a clean and fun getaway to paradise.
5 out of 5
Recommended
for Couples
by CC from VA

25 year wedding trip

Posted Jun 9, 2014
We had a fabulous time and there's not a thing about the resort that we didn't love. Excellent food, ate at Eight Rivers, the Veranda and Bayside! The island is very private and respectful. We would love to go back!