Ratings based on 1,594 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode Island

Perfect honeymoon

Posted May 27, 2015
We had an amazing stay at the Grand Palladium! We highly recommend checking this place out. The rooms, food, pools, beaches, and staff all perfect! Can't wait to go back for our 1 year anniversary!!!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Boston

Very relaxing experience

Posted May 27, 2015
Pros: Room and pools
Cons: Food
Our stay at the Grand Palladium started out with being upgraded to the Lady Hamilton side. Our room was fantastic. We were right next to the adults only pool and the room was great. Very clean, large, spacious bath with separate tub and shower and nice mini-bar. All of the pools were very clean and had comfy chairs right in them. The beaches were great. Some areas were rocky and water shoes are recommended. The bars had a decent selection of alchol and made a decent selection of mixed drinks. Red Stripe was the only beer. The food was okay. Buffets had quantity over quality but the breakfast was good. We went to the Mexican, seafood and Italian restaurants. Mexican and seafood were decent but Italian was pretty good. Overall, a very nice experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

beautiful resort, but terrible service

Posted May 26, 2015
Pros: the beauty of the place, and the spa was beautiful and the service impeccable, wish I had done that the first day instead of the last.
Cons: customer service skills. offer shuttle service off the resort to nearby night clubs
Location: stayed at the resort the entire trip
I felt a good majority of the staff was unorganized, check in took about an hour, and after traveling all day to get there, all I wanted to do was shower, get comfortable and grab a bite to eat. Of the staff I encountered, most of the females where standoffish, and when approached, seemed to not know any information. at certain instances I felt discriminated against, the waitresses around the pool, asked the white patrons on both sides of us if they wanted something from the bar, but didn't ask us, we had to approach them. service at the sports bar, was absolutely the worst, on 3 separate occasions we didn't receive our order after waiting over and hour, and when we complained it was just brushed off as if it was nothing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Lovely Great Escape 🙌🏽

Posted May 25, 2015
My first time visiting, and I must say it was amazing. The service was excellent across the board, and the food was wonderful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Choices of restaurants and beaches at the resort

Posted May 25, 2015
Pros: All amenities were right at the resort
Cons: One of our rooms (#3504) was in dire need of maintenance. Most of the light fixtures were missing lamp shades, and the sliding door latch was broken.
Enjoyed the fact that there were many restaurants to choose from and there were multiple beaches, plus a huge pool
4 out of 5
Recommended
for Everyone
by A verified travelerfrom south Carolina

Posted May 25, 2015
overall experience was nice really enjoy the stay in the location.
3 out of 5
by A verified traveler

Nice clean room. Next to the beach.

Posted May 24, 2015
The staff, either they were overly nice or rude. The food was terrible. The soft drinks were also terrible. The alcoholic drinks were VERY week.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Joe

Beautiful on the beach

Posted May 24, 2015
The bellhop Andre gave excellent customer service every time he saw me he checked to see if I was in the need of anything. Also in the dinning hall Viola waited on my wife and I every one was so pleasant and friendly. We enjoyed ourselves and plan to return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted May 23, 2015
Awesome stay, will do it again this year. Beach awesome, pool awesome, food good, room awesome! ..............
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Great vacation, reasonable price

Posted May 22, 2015
Had an excellent vacation. Great rooms, great facilities. Only reservation was the food was very hit or miss. Some nights it was excellent, other nights it was inedible.