Ratings based on 523 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa Fl.

Excellent location , nice staff, great rooms

Posted Jan 13, 2015
Enjoyed our stay and staff plus spa and massage. Little disapointed with resturant service over booking and lineups but all else great.
3 out of 5
by A verified traveler

Posted Jan 13, 2015
Pros: That rooms are close to the beach and the pool, The food quality was terrible. The Vegetables and fruits tasted terrible. Very Poor.
Cons: The rooms have to be renovated.
Location: nothing too do nearby
The first day stayed first floor room. The room had terrible odor. We were family of 8 and all rooms had an odor. The grounds of the hotel are poorly decorated. Feels like rundown hotel
2 out of 5
by A verified travelerfrom south Florida

Won't be back

Posted Jan 4, 2015
Pros: I liked the location of the hotel. The physical layout was ok.
Cons: Need much more staff. You should be able to make reservations for dinner. The food and bar service need serious upgrading. Entertaiment should be bet
Location: Negril was fun and a worthwhile day trip
So many issues. Not sure where to begin. We were in Jamaica in August and enjoyed it so much that we took the family back for New Years. Having stayed at Iberostar previously, this was a big disappointment. Food was bland and boring or worse. You cant make a reservation for dinner- you have to show up and wait to be seated which could take an hour or more. The bars were not well equipped- they didn't have premium liquors and were "out" of basic bar condiments like limes and mint. The property is very large and there arent enough bars to make it inconvenient to get a drink at times. Not the place to go if you want to party. They were extremely understaffed- there were often more empty tables than used tables at breakfast and dinner because they couldnt get the tables cleared and patrons served with the available staff. Even the staff acknowledged this as a major issue. The entertainment staff didn't promote sporting activities but were extremely loud and annoying. They were playing the same music repeatedly and took entire afternoons to accomplish drinking contests or" mechanical bull riding". The entertainment was much more fun and the staff cooler at Iberostar. Also though it was an all inclusive they charged extra for lobster or a drinkable glass of wine. As I said the property is quite large. If you go and get a room at the periphery youcouldbe doing a lot of walking. Rooms and housekeeping were adequate but nothing special.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to decompress!

Posted Jan 4, 2015
Wonderful choice. Wish I could have stayed longer. A lot of amazing things to do. Five days not enough.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Nice hotel

Posted Dec 24, 2014
Sunset and Corall beaches are beautiful. I don't know why but Food in all restaurants taste same. For Jamaican restaurant we have to wait 1 hour 15 min and when we walk inside restaurant was half empty.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Wonderful Warm Getaway

Posted Dec 18, 2014
Pros: The spa is great. We like the all inclusive option for dining and drinks. Our room overlooked the water and was relaxing. The staff is wonderful!
Cons: The hydrotherapy area in the spa was undergoing some renovation.
Location: The setting is beautiful. There are many day trips available for shopping and sight seeing.
We have stayed at the Grand Palladium three times. We love the facilities and find the staff so wonderfully full of joy and interested in making your stay the best it can be. The restaurants and buffets are full of great choices. The massages at the spa are top notch---very skilled therapists. The variety of pools and beach settings allow for a choice of fun and noisy, or quiet and relaxing. It is a perfect getaway spot for us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

We were there FIFTH time!! This Crazy isn't?!

Posted Dec 18, 2014
Pros: Residential rooms (junior suites) are good size even for a family of 3-4 people! Rooms get cleaned, bed linens and shower towels get change every day
Cons: The plastic cups for the beverages in the bars are way too small!
We like this pleasant spot in Jamaica! We usually stay in Lady Hamilton side. We love shady (from almond trees, palm umbrellas) and sunny beach! The beach cleanness is well maintained by the staff members. The resort is huge, therefore you have to prepare yourself (good sandals, sun glasses, strollers for kids etc.) for walking.. The walking roads between residential buildings have canopies over to reduce sun exposure during the day and providing electrical light at night. We also had a good time at evenings: on second floor where the open bar is, we were getting cup of cappuccino with little pastries (backed fresh everyday) or have a shot of brandy and listen Jamaican music! Sometimes they play a little too loud but Good!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cocoa, FL

Fantastic Resort!! Unequalled views. Great staff,

Posted Dec 16, 2014
Pros: Above
Cons: Entertainment is lacking a bit. The bands were very good. The shows not so much.
Location: Once at the resort, you won't want to leave. To experience the real Jamaica, take a taxi to Lucea (about 10 min & 10 dollars cab fare)
You will not find a resort with such spectacular views. Well planned to take advantage of the natural coastline. We stayed in the same room 4 years ago. The views from room 3330 cannot be beat. It's a one bedroom suite with 2 balconies. One overlooking the adult pool on Coral Beach, and the other balcony with Coral Bay and Caribbean Sea views. What makes this room unique, is it's top floor location with a large balcony/sundeck and no roof to block the sun. Sunrise on one, Sunset on the other. The Zentropa Spa is great. A large pool, winding river, sauna, steam, whirlpool, and several dipping pools. Massage services are also available. Overall, you won't want to leave.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Delaware

Posted Dec 15, 2014
Had a great time. It was me and my husbands first time there.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom west virginia

It is a 4 star hotel so that's what you will get.

Posted Dec 13, 2014
We have stayed at a number of all inclusive resorts over the past decade. We have been to Dominican Republic, Mexico, Bahamas and Jamaica a couple of times. This is a 4 star resort so don't expect a 5 star. Pros. Hotel was nice and clean with Panaramic views. Water was hot compared to some others. Cons. Food was average at best. Some staff was less than happy to be there Overall I would recommend for the price but still have had best experiences at Dreams resorts.