Ratings based on 1,165 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Lily from Columbia, MD

Nice hotel near beach

Posted Apr 18, 2014
Pros: Good for families. Everything was nearby.
Cons: Desserts! Did not taste good.
Location: Did not go out of the resort.
Grand kids enjoyed water park and beach. They enjoyed pool bar whwere they could order shirley temples and strawbeery/mango smoothies. Food was okay to good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted Apr 15, 2014
The hotel is close to airport. If you are looking for adults only don't pick this hotel. Beach area is small and a lot of sea weed. Buffett was crowded most of the time. If you want to go to dinner at restaurant make reservation upon arrival. The seaside restaurant was good for lunch.
4 out of 5
Recommended
for Everyone
by Shoog from Ottawa, CA

Wonderful location

Posted Apr 13, 2014
Pros: The staff and the food.
Cons: The upper level patio furniture could be updated.
Location: The location is great and there's shopping and the 9 mile tour just to name a few.
It was my husband's 50th birthday and we couldn't have spent it at a better resort. The staff was absolutely amazing and the location couldn't be beat. We have already recommended it to our friends and are also planning our next trip there.
5 out of 5
Recommended
for Families
by A verified traveler

Good for families

Posted Apr 13, 2014
Pros: Rooms were lovely, fridge in room, safe in room, water park
Cons: Entertainment was pretty boring
We came with a big group of various ages. The water park was the main attraction. The hotel was very comfortable, lovely beds and pillows. Everything worked well. Beach is not very good, but the waterpark made up for that.
3 out of 5
Recommended
for Everyone
by Amanda NYC from new york, ny

OK place

Posted Apr 12, 2014
Calm beach, great for small kids. Excellent water park, but open only till 5pm. Have to make reservations for dinner at restaurants and must cancel to avoid $35fee, you are on vacation and worrying about cancelations is annoying. Staff is not very friendly. Other hotels have much better hospitality. Had a roach in our bath tub, and hotel itself wasn't very clean.
3 out of 5
Recommended
for Everyone
by Amanda NYC from new york, ny

OK place

Posted Apr 12, 2014
Calm beach, great for small kids. Excellent water park, but open only till 5pm. Have to make reservations for dinner at restaurants and must cancel to avoid $35fee, you are on vacation and worrying about cancelations is annoying. Staff is not very friendly. Other hotels have much better hospitality. Had a roach in our bath tub, and hotel itself wasn't very clean.
4 out of 5
Recommended
for Everyone
by Rebecca from North Carolina

Perfect for vacationing with kids

Posted Apr 11, 2014
If you are looking for a quiet, upscale tropical getaway, this place is NOT it. But if you want a casual atmosphere with lots of kids amenities and plenty of decent food, this place fits the bill. There are tons of kids running around and lots of activities planned throughout the day by the staff. The location is Montego Bay is perfect--so close to the airport and doable distance to various day excursions. The hotel staff are so-so, some are friendly, but most consistently operate on "island time" and there is little urgency to assist or attend to drink service, needs in the room, dining, etc etc. No one will go hungry here, because there is a lot of food, just nothing very remarkable or memorable. Our whole family was tired of the food after 6 days. By the way, be sure to get restaurant reservations the minute you check in, or you'll be stuck eating at the buffett for your entire stay. Not recommended. We also learned a trick about exchanging your used pool towels at the end of each day for clean ones, so that we could reserve chairs on the beach or near the pool in the morning before the towel hut opens (otherwise it can be hard to find open chairs). Overall, the kids had fun, so it was a sucess, but we wouldn't recommend going there if you want a couple's getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Great beachside resorts

Posted Apr 9, 2014
Great beach location golf course on property absolutely beautiful ocean views! Beach wasnt that great has seaweed sometimes but has a awesome pool and lazy river along with water slides. Staff is excellent very kind.
4 out of 5
Recommended
for Families
by Jeff from New York

Great for Kids

Posted Apr 7, 2014
I would not go here without children but for my wife, two small children (ages: 6 & 3) and myself, this place was excellent. The "all-inclusive" food and beverage exceeded our expectations and our kids would not leave the water-park. Perhaps the biggest negative for us personally was that our six year old son was not a fan of the "Kids Club" but I think that may be because he liked the pool so much (club is only for kids ages 4-12; my 3 yr old needed a sitter which we paid extra for one day and that worked out fine). The bottom line for us is that we thought this resort was an excellent value and we have already talked about returning.
2 out of 5
by AL from delaware

close to the beach, dated property,

Posted Mar 30, 2014
Pros: beds were comfy, shower had great water pressure, pool was very clean and chlorine was adjusted well, entertainment was good
Cons: too much to write here, Needs updating !!!!---------Food and Beverage not appealing, needs someone to take a good hard look !!
Location: great location, plenty to do but nothing real close, expensive cab rides to everywhere we went !!
Food was disappointing, property needs updating, NOT Hilton quality, liquor was bottom shelf, top shelf not even available for a fee. Golf course (Cinnimon Bay) was horrendous,, greens in terrible condition, beverage cart came out 2 x the whole round, no food available and the caddies were useless, all they did was bring you your putter and take away your pitching wedge, tried to read the putts for you but were only correct 50% of the time, I can do that much myself! am planning another trip to Jamaica in the very near future, Rose Hall Hilton will NOT be on my list!!