Ratings based on 613 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Jacksonville fl
nice hotelPosted Sep 9, 2014
Pros: service staff was really polite
Cons: yes the Japanese restaurant
Location: safe to go to shop
every thing was excellent but the Japanese restauran they have the hardware is a beautiful restaurant but they know nothing about how to cook the food or how to to run the cooking show we left before they finished the guy was cooking at two hot tables at the same time at some time one of the hot table burned some thing he came to star the show and he forgot the foot at the kitchen we waited two days to get a reservation and it was a big disappointment we love Japanese food and the cooking show we had been at many restaurants there is no comparison
for Everyoneby A verified traveler
Hotel was right on beachPosted Sep 8, 2014
Stay was nice. Ceiling fan should be over bed for better air circulation
for Couplesby A verified traveler from Long Island, NY
Hotel is excellentPosted Sep 8, 2014
Pros: The hotel staff and cleanliness of the room and the entire property
We had an awesome stay at the hotel. The staff, especially the people in the entertainment sector, was extremely friendly, kind, professional and talented. The food at the restaurants was also great, Surf and Turf, being our favorite. Overall, customer service was excellent and we plan to go back soon..
for Couplesby A verified traveler from orlando florida
Very nice hotelPosted Sep 2, 2014
Pros: The food was incredible
Cons: The air-conditioning in the restaurants and common areas
Location: I did not leave the hotel
Celebrated my wife's birthday. Really nice hotel, we were very happy, excellent food and staff didn't really see the butler so cannot comment in fact the hotel should realize that a butler and butler service is advertised but not delivered certainly not for us! When we checked in we were told to expect the butler but he never showed up!!! This was the only real con but not enough to interrupt a excellent hotel experience and I would definitely recommend and return over and over again
for Couplesby A verified traveler
Excellent, minor hiccupsPosted Aug 31, 2014
All inclusive. Great room. Very good food. Very nice staff. Very nice beach & pool. No young kids at all, so peace and quiet abounds. Only problem is the serving of foods in non-A/C areas, it is stiflingly hot there in August. Will definitely be back.
for Everyoneby A verified traveler from San Diego
Excellent location.Posted Aug 31, 2014
Thoroughly loved our experience at iberostar. Staff was excellent.
for Everyoneby A verified traveler from Fort Washington, Md
Excellent ServicePosted Aug 31, 2014
The staff , food and accommodations were outstanding.
for Couplesby A verified traveler from new york
jamaica monPosted Aug 26, 2014
Pros: the staff
Cons: the deco,carpets,
Location: 70 dollars for 2 for a taxi ride to town and back to shop seems steep
the GRAND hotel was really nice, but not the nicest in looks dominican iberostar deco much better. the service top notch in jamaica the daytime swim up bar bartenders dwayne, all of them excellent. bubbles and the whole activity staff great. they made you feel like you were friends with them.very personable,and was sad to go home., top notch food. the beach excellant but only at the grand the others too much rocks, i would go back
for Everyoneby A verified traveler from a
Best hotel i have been too!!!Posted Aug 24, 2014
This is the best hotel i have vacationed in , from the beautiful decor to the top notch service and friendly staff. I would highly recommend this hotel you will def not be dissapointed. The food was top notch also.
for Everyoneby A verified traveler from Portsmouth, VA
Perfect honeymoon spot!!Posted Aug 23, 2014
We absolutely loved our stay at the Iberostar Grand Rose Hall. The food was delicious, room and amenities were wonderful, and staff was exceptional!!! We will definitely be back!