Ratings based on 633 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from New York
Yeah monPosted Oct 18, 2014
Iberostar grand is beautiful! Food, room, staff, beach all great (some rocks on the beach but not a big deal). Would definately go back. Jamaica has so much to offer travelers who are interested in the culture and scenic views of the island. Iberostar was a bit quiet at night though... Wish there was more to do there but the staff put on shows that are interesting. All in all--all good. Enjoy!
for Everyoneby A verified traveler from New Jersey
ideal place for a BABYMOONPosted Oct 16, 2014
Cons: Food could definitely be improved upon, especially with more healthy options.
The hotel was absolutely beautiful! The amenities were fantastic, pool, beach, and cabanas clean and always available, never overcrowded. Staff was extremely helpful and eager to please. Food was decent, not great, but they tried to make it appear to be fine dining. Butler service was fantastic! The staff work very hard, but they expect to be tipped accordingly. I would not have a problem with this, except Expedia said that all tips were included. When I tried to confirm this with the front desk, I was told that was absolutely not the case. This put a lot of unneeded stress on our babymoon because now instead of relaxing and feeling carefree we had to make sure we had money on us at all times to tip EVERYONE.
for Everyoneby A verified traveler
Haven on earthPosted Oct 14, 2014
Exceeded my expectation , I stayed at many high end resorts but this one takes the crown. Not a single thing to complain about , ( staff , facility and food - EXCELLENT ). They do treat you like a star ! :))
for Everyoneby A verified traveler
Posted Oct 13, 2014
It was a great experience I would definitely go back again
for Everyoneby A verified traveler from ATL
Fantastic ResortPosted Oct 12, 2014
What else can I say other than this was just a fantastic place to vacation. We have a group of four couples that go to a Caribbean all-inclusive resort every two years and this was by far the best experience! The staff was just so friendly and helpful! Everyone at the bell desk and front desk make an immediate impression with their professionalism and smiles! Then you meet your butler, our first one was Darwin, and they give you the orientation and talk to you about what you may need for your stay from personalizing you all inclusive mini bar to selecting which type of pillow you would like to sleep on!! I'd be remiss if I didnt mention Randy, Kevoy and Mr. O, our other butlers who were there whenever we needed them! Unlike other resorts we'd been to, the events staff were great too! Ki-Ki, Mr Neat and Thunder not only always kept us engaged in activities (beach volleyball, crazy darts, etc.) but I felt like they actually befriended us and spent time with us while we were there! One of them actually follows one of our members on Instagram now! And let's not forget about our amazing bartenders in the swim up pool bar!! Sentilmen "the gentlemen", Ricardo, and O'Neil were terrific and really took care of us all day while we were relaxing at the pool, hanging on the beach or participating in one of the great organized activities! The food at the sit down restaurants was amazing! The buffet had most the usual fare but did leave me wanting a little more.
for Everyoneby A verified traveler from r
The way you should be treated on your vacationPosted Oct 9, 2014
The best vacation I ever had, is the worst thing I can say about this resort. My wife and I can't stop telling everyone about how wonderful the staff were or how much we enjoyed ourselves. The entertainment was wonderful, the cuisine was superb and the resort is more beautiful than I imagined. There are no problems in Jamaica, only situations, is what we were taught by the locals. .....IRIE!! I am already planning my vacation there at Iberastar next year. The best quote I ever heard, "YOU GET WHAT YOU PAY FOR" and I did, the best vacation I ever had.
for Everyoneby A verified traveler from Cleveland, OH
Our honeymoonPosted Oct 7, 2014
We had the BEST experience at Iberostar this past week!!! From the moment we arrived and were handed wet towels to cool ourselves off from traveling all day!! It was fantastic!!! Apparently we came during the wet season, but we has beautiful weather the entire week we were there despite what the forecast said. The staff was amazing at every place we went! Every single place!! And the entertainment was amazing. I wanted to cry, when it was time to leave and say goodbye to Kiki, Stella, Mr. Fresh, Bubbles and Thunda!!! They made our trip so magical!!! It was amazing without them, but they took that amazing trip another step up and I can't say enough good things about them!!! Great attitudes, great work ethic, and just made our trip one we will never forget!!! Also the other guests made our trip so wonderful too!!! We met some great friends on this trip, whom we hope to stay in touch with. Just overall outstanding trip - way beyond any expectations we had going into the trip!!! Very hopeful we can make a trip back next year to celebrate our one year anniversary!!!!!
for Everyoneby A verified traveler from NY
Wow what a structural beautyPosted Oct 7, 2014
for Everyoneby A verified traveler from Charlotte NC
fantastic in every way!!!Posted Oct 6, 2014
Pros: wonderful service, great food and drinks, beautiful surroundings
Location: just a short stay and had no desire to leave the property..........didn't staying long enough to do tours..........
You are made to feel that your wants and comfort are of the utmost importance ..........everyone is there to make your stay a most enjoyable one...........
for Everyoneby A verified traveler from las vegas
Beautiful resortPosted Oct 6, 2014
Pros: The food at their restaurants was delicious, and great service as well.
Friendly and accommodating staff, great drinks especially loved their Jamaican kiss and Jamaican smile. They had a Jamaican night on the beach, full buffet, band, and show afterwards, a lot of fun!