Outdoor pool, sun loungers

Reviews of Jamaica Inn

4.5 out of 5
Jamaica Inn
1 Old Road Main Street, Ocho Rios, Saint Ann

Reviews

9.6

Exceptional

Rating 10 - Excellent. 338 out of 398 reviews" "
Rating 8 - Good. 39 out of 398 reviews" "
Rating 6 - Okay. 12 out of 398 reviews" "
Rating 4 - Poor. 6 out of 398 reviews" "
Rating 2 - Terrible. 3 out of 398 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

rianne Marcelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with “Welcome Home” at the Jamaica Inn on arrival and that’s how we felt our entire stay! This is a special place where you can feel the effort that is being made in making everyone, guests and staff, feel like part of family. The place is gorgeous beyond words, and there is a relaxing calm vibe. The food was incredible and there were excellent activities offered (rum tasting, trip to the farmer‘s market, baby sea turtle hatching). And then just spontaneous moments of joy mixed in, like watching a croquet game with Ashalene at Teddy’s bar or Carter singing at the piano at night. We had an incredible vacation and will definitely be back!
Stayed 7 nights in Feb 2024
Response from Sherlene on Mar 17, 2024
Dear Rianne Marcelle on Expedia,It was indeed a delight to say "Welcome Home" to your home away from home. It was a pleasure serving you and ensuring that you have a wonderful and memorable stay.We do carefully arrange the in-house activities for our guests, that we know they will appreciate and enjoy.We will be sure to share your review with the Team, especially those whom you have highlighted. Thanks again for choosing the Inn and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Sherlene on Mar 13, 2024
Dear Zsuzsanna on Expedia,It was truly a pleasure to have you staying with us here at the Jamaica Inn. We do appreciate your 5-star review. This tells us that you had a great time with us. Thank you for choosing the Inn and for sharing your experience.Kind regards,Sherlene HicklinGuest Services

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-world ambiance in such a gorgeous setting is rare. The staff and management are gracious and helpful and genuinely friendly. Your "step back in time" experience starts with the elegant Kingsley and other staff at the front desk and continues with the efficient and warm hospitality, housekeeping, beach attendants, spa and maintenance staff. They go about their business discreetly but are happy to engage with guests to enquire about your experience. Many little touches - e.g. complimentary rum punches and afternoon tea, cocktails on the terrace, weekly beach barbecue, musical entertainment, a weekly screening of Bond movies on the beach (complete with popcorn), nice toiletries, nightly treats left by the turn-down staff - contribute to enhancing the overall experience. The gardens are well-maintained and gorgeous. Although some rooms are in need of refurbishment, the furniture and amenities and the fabulous sea and beach views from your terrace more than compensate for any minor faults. We had a wonderful time and can't recommend the Jamaica Inn highly enough for anyone wishing to unwind, unplug and be pampered for awhile. Go!
Stayed 7 nights in Mar 2024
Response from Sherlene on Mar 12, 2024
Dear Judy on Expedia,It was such a pleasure to welcome you to the Jamaica Inn. We are delighted that you have enjoyed the old-world charm, this, our little piece of paradise.Thank you for taking the time to write such beautiful review. We will be sure to share it with the wider team as they feel motivated when their service is being appreciated.We have also taken note of the refurbishing aspect. It was just last week we had a decorating team came in and to guide us accordingly. Already we are excited as to what they will come up with.Thanks again for choosing us and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Sherlene on Mar 6, 2024
Dear Brent on Expedia,It was indeed a pleasure to welcome you to the Jamaica Inn. We are delighted that you have enjoyed your time with us.We wish you all the very best for the rest of the year and look forward to welcoming you again.Kind regards,Sherlene HicklingGuest Services

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024
Response from Sherlene on Mar 25, 2024
Dear David on Expedia,Thank you for choosing the Jamaica and for your 5 star review. It was indeed a pleasure hosting you and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Natalie, Chicago

Stayed 6 nights in Dec 2023
Response from Sherlene on Dec 22, 2023
Dear Natalie on Expedia,We are so grateful that you have chosen the Jamaica Inn for you recent vacation. It was a pleasure welcoming you and a delight to know that you have enjoyed your stay.Thank you for sharing your 5/5 rating. We do appreciate you taking the time to write a review.Happy holidays and all the very best for 2024. We look forward to welcoming you again.Warm regards,Sherlene Hickling Guest Services

10/10 Excellent

JANET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was incredible didn't really like we had to make reservation every night for dinner and every morning for brreakfast
Stayed 5 nights in Dec 2023
Response from Sherlene on Dec 17, 2023
Dear Janet on Expedia,We are delighted that you had enjoyed your stay at the Jamaica Inn. We pride ourselves with the fact that our beach is never crowded so giving our guests total relaxation and privacy.We have noted your concerns with the meal-times reservations. When the hotel is full, we do not wish for our guests to be waiting to be seated, hence we asked that a reservation be made at all times. We wish you a wonderful holiday and all the very best for 2024.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

lisa, atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sherlene on Dec 14, 2023
Dear Lisa on Expedia,It was a pleasure to welcome you to the Jamaica Inn. We are delighted that you had a wonderful stay with us and can't wait to welcome you home again.All the very best for the holidays and a great 2024.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Annette, Paso Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!! The staff was amazing and I received my vip bottle of spirits. The food was so good and the beach was fabulous!
Stayed 4 nights in Aug 2023
Response from Sherlene on Nov 23, 2023
Dear Annette on Expedia,We are so delighted that you have found our little piece of paradise. Our amazing team is always thrilled to serve and to ensure that you have a wonderful experience.Happy Thanksgiving and all the very best for the rest of the year.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from Sherlene on Nov 22, 2023
Dear Paolo on Travelocity,Thank you for choosing to stay at the Jamaica Inn. We are delighted that you had a great time and hope to welcome you again.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Todd R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Timeless property that is the perfect place to relax and rejuvenate. Very attentive staff who make your stay comfortable and friendly on a spectacular piece of property
Stayed 6 nights in Nov 2023
Response from Sherlene on Nov 20, 2023
Dear Todd R on Expedia,We are so delighted that you have found this piece of timeless property where you were able to relax and rejuvenate. Our amazing team is well equipped in allowing you to feel at home away from home!Thank you for sharing and we look forward to welcoming you again in the not-too-distant future.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Christopher R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply amazing. It’s is small, clean and beautiful. The staff is incredible. The food choices are fantastic. The private beach couldn’t get any better. We are coming back!
Stayed 4 nights in Nov 2023
Response from Sherlene on Nov 17, 2023
Dear Christopher R on Expedia,We are delighted that you have chosen to stay at the Jamaica Inn and that you had an amazing stay with a wonderful team serving you.Thanks for sharing and we look forward to welcoming you again in the not-too-distant future.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Glenroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the authentic room facilities. Beach was clean and excellent. Staff was courteous, friendly and very courteous.
Stayed 2 nights in Aug 2023
Response from Sherlene on Oct 24, 2023
Dear Glenroy on Expedia,Thank you for staying at the Jamaica Inn and for sharing your experience. We are very delighted that you have enjoyed your stay and look forward to welcoming you again.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Best Beach and Service
Jamaica Inn is always an amazing time. It is peaceful and service is top notch. The beach is one of the best in the island. The rooms with the veranda are perfect for sitting and reading.
Stayed 3 nights in Oct 2023
Response from Sherlene on Oct 17, 2023
Dear Melanie on Hotels.com,Thank you for choosing the Jamaica Inn and for sharing the wonderful time you spent with us. We are delighted that you enjoyed the peaceful atmosphere and the top-notch service from our amazing Team.We wish you all the very best and look forward to welcoming you again.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Ashlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at the Jamaica Inn and was thoroughly pleased with the property, staff, and amenities available. If you are looking for a relaxing, quiet hideaway resort - this place is it!! The property was super clean, access to the private beach was amazing, and all the food was very good. I have been to Jamaica multiple times and this resort is definitely on the top of my list. I will certainly be back the next time I come to Ocho Rios. Kudos to the staff for making my visit exceed my expectations.
Stayed 3 nights in Oct 2023
Response from Sherlene on Oct 19, 2023
Dear Ashlee on Expedia,Thank you for choosing the Jamaica Inn. We are excited to learn that you had such wonderful and memorable stay, that already you are thinking about your next stay when you are back in Ocho Rios. Thanks for sharing and definitely we will be sharing your review with that entire Team. It helps to motivate them as they continue to provide excellent service to all our guests.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Marie Antonette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this property! The people were amazing. They all seemed happy to be there. The breakfast was so yummy. The room was well maintained and the little treats and notes that they gave offer such a personal touch. I’ve already started recommending to my friends and family. Looking forward to visiting again
Stayed 3 nights in Oct 2023
Response from Sherlene on Oct 11, 2023
Dear Marie Antonette,We are delighted that you have enjoyed your stay at the Jamaica Inn. We feel honored that you have appreciated all the extra touches especially at "Turn Down" which makes your stay feels even more special and memorable. Thanks for highlighting the staff, the meals and everything that makes a wonderful vacation.We wish you all the very best and look forward to welcoming you again along with your friends.Warm regards,Sherlene

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family owned hotel I have been to !
Just like your desktop background !
Stayed 2 nights in Oct 2023
Response from Sherlene on Oct 6, 2023
Dear Parth on Hotels.com,It was indeed a pleasure to welcome you to the Jamaica Inn. We trust that you had a wonderful stay enjoying he sunshine, beach, culture and most of all the people. We thank you for sharing your review and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place to stay. A 5 star local vibe. I absolutely enjoyed it. The staff, and food was good. Thank you for having us.
Stayed 3 nights in Jul 2023
Response from Sherlene on Oct 1, 2023
Dear Marlon on Expedia.It was a delight to welcome you to the Jamaica Inn. We are truly honored that you like the vibes, the food and the amazing team, always ensuring that get the best service. Thank you for highlighting those wonderful qualities of the Inn. We hope to welcome you again in the not-too-distant future.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2023
Response from Sherlene on Sep 25, 2023
Hi Sarah on Hotels.com,Thank you for choosing to stay at the Jamaica Inn. We are delighted that you have enjoyed your time with us and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Sherlene on Sep 10, 2023
Dear Nancy o Expedia,Thank you for choosing the Jamaica Inn. We are honored that we have made your stay special with our 5-star service.Thanks for sharing and we look forward to welcoming you again in the not-too-distant future.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Dan

Stayed 2 nights in Sep 2023
Response from Sherlene on Oct 1, 2023
Dear Dan on Expedia,Thank you for staying at the Jamaica Inn. We are delighted that you have enjoyed your stay. We also appreciate you taking the time to write a review. All the very best for the rest of the year and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

6/10 Okay

Mino

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are attentive, however the property needs some updating.
Stayed 4 nights in Sep 2023
Response from Sherlene on Sep 5, 2023
Dear Mino on Expedia,It was indeed a pleasure to welcome you to the Jamaica Inn. We are delighted that you have found the staff to be very attentive which we are sure helps to make your stay more memorable.We do take note of your mention of the property needs some updating. We are happy to say that the maintenance team along with the rooms division are doing so as it is the quieter season. We hope to welcome you again in the not-too-distant future and trust that you will appreciate what is being done.Thanks for sharing and we wish you all the very best for the rest of the year.Kind regards,Sherlene HicklingGuest Services

10/10 Excellent

Simone T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was amazing…great service!
Stayed 7 nights in Aug 2023
Response from Sherlene on Aug 30, 2023
Dear Simone T on Expedia,Thank you for choosing the Jamaica Inn. We are delighted that you have enjoyed our beautiful property with an amazing team giving you great service. We appreciate you sharing your experience and look forward to welcoming you again in the not-too-distant future.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A BIG shout out to the Morrow family, Kyle Mais and all of the staff at the Jamaica Inn! My week with you was absolute bliss. The peace and quiet I experienced was priceless. I wish I could have bottled it up and taken it home with me. Thank you for your warm hospitality and generosity of spirit and for making me feel at home. Until we meet again...
Stayed 7 nights in Aug 2023
Response from Sherlene on Aug 31, 2023
Dear Jennifer on Orbitz,A big thank you for choosing the Jamaica Inn. It was an absolute delight to welcome you into our family and that you had such an amazing stay. Our staff is always over eager to extend the warm hospitality that we are famous for on this our little piece of paradise.Take very good care until we welcome you home again.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to go back!!
Stayed 9 nights in Aug 2023
Response from Sherlene on Sep 5, 2023
Dear Natalie on Expedia,Thank you for choosing the Jamaica Inn. We are delighted that you have enjoyed your stay so much that you are excited about returning.Thank you for sharing and please to know that it will a pleasure to welcome you again in the not-too-distant future.Warm regards,Sherlene HicklingGuest Services

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Sherlene on Aug 11, 2023
Dear Paige on Expedia,We are delighted that you have chosen the Jamaica Inn for your recent vacation. Thank you for sharing your rating. If you don't mind, we would love to hear how you have enjoyed your stay.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

ORAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is classically VIP with flare, confidence and sterling courtesy. From Uncle Murray with a welcome cocktail. Carter the unflappable Zen Master at Breakfast; JJ the bellhop who wheels the trolley with grace. Jordan aka Stretch the sommelier/mixologist. The views are serene dovetailed with golden sunsets.The nosh, simply titillated the taste buds.
Stayed 3 nights in Aug 2023
Response from Sherlene on Aug 6, 2023
Dear Oral on Expedia,Thank you so much for sharing this "5" star review. We are smiling with joy as we read and definitely will be sharing with the entire team. They will be overjoyed as well to know that they have made your stay so memorable and would be delighted to do it all over again.We wish you all the very best and look forward to welcoming you home in the not-too-distant future.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Lizette, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, quiet, and well appointed. Additionally, the staff went above and beyond to ensure our stay was extraordinary. We will definitely be returning.
Stayed 4 nights in Jul 2023
Response from Sherlene on Aug 3, 2023
Dear Lizette on Expedia,We are delighted that you have chosen the Jamaica Inn and that you had an amazing experience. Our team pride themselves in giving above and beyond service and they feel very special when they are being recognized for it.That you for sharing and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Edward, Buxton

Stayed 2 nights in Jul 2023
Response from Sherlene on Aug 30, 2023
Dear Edward on Expedia.We are delighted that you have stayed at the Jamaica Inn. Thank you for your 5 star rating. We do hope we have the privilege of welcoming you again.Regards,Sherlene Hickling

10/10 Excellent

Di

Stayed 2 nights in Jul 2023
Response from Sherlene on Aug 30, 2023
Dear Di on Expedia,It was indeed a pleasure to welcome you to the Jamaica Inn and are delighted that you had a 5 star expedience.All the very best for the rest of the year and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Terrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. The staff was friendly and accommodated. There is a $300 hold upon check in.
Stayed 6 nights in Jul 2023
Response from Gerry on Jul 25, 2023
Thank you for your 5-Star review Terrell!

10/10 Excellent

Maria, Macungie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Gerry on Jul 25, 2023
Thank you for your 5-Star review Marie!We appreciate you!

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tremendous hospitality and food and service. We decided against all-inclusive pricing and that was a big savings. We still enjoyed so many of the amenities including croquet, beach, sailing 2x (both on the Sunfish and on the Hobie Cat 14' - both free of charge!) and a daily free cocktail at the beach provided a sense of generosity and fun that really added to the trip. A word of caution: outside the resort after dark can be dangerous. Use the Hotel Driver to get to outside restaurants. Don't walk - even nearby.
Stayed 5 nights in Jul 2023
Response from Gerry on Jul 25, 2023
Hi Jeremy, Thank you for this glowing review! We are thrilled to learn you enjoyed your unique experience with us, we will share your comments with our team.Very best

8/10 Good

roberto

Traveled with family
Liked: Cleanliness, staff & service
The property is great and the staff is super friendly, I could not ask for more. However, the rooms need a bit of modernization including a TV and/or cable service. I also feel the staff should be allowed to dress down a bit (bermudas/shorts and tropical shirts), it is hot and humid and I feel their service will not suffer if this change is made.
Stayed 7 nights in Jun 2023
Response from Sherlene on Jul 7, 2023
Dear Roberto on Expedia,We thank you for choosing the Jamaica Inn and appreciate you taking the time to write a review.We thank you for your feedback. One of our main reasons we do not have televisions in the rooms is that we wish you to enjoy your time without the disturbance of the everyday stress. We thank you for thinking of the staff as well. Whilst it is that we cannot change everything, we are already in discussion in terms of the heat and their attire.We wish you all the very best and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a natural beach. We were lucky enough to get to watch the baby sea turtle hatchlings make their first journey to the water. Amazing! Picturesque views from the rooms. Nice restaurant, easy paddleboard/kayak access and amazing beach. Plenty to do in the surrounding area. Great hotel!!!
Stayed 4 nights in Jul 2023
Response from Gerry on Jul 25, 2023
Hi Danielle, Thank you for sharing your experience at Jamaica Inn and a 5-Star review :-). We appreciate you.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Sherlene on Jul 7, 2023
Dear Angela on Expedia,It was a delight to welcome you to the Jamaica Inn. We trust your experience was a great one and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Sherlene on Jul 7, 2023
Dear Adrian on Expedia,We thank you for staying at the Jamaica Inn and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

DUNIA, Miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything very very good
Stayed 4 nights in Jun 2023
Response from Sherlene on Jul 9, 2023
Dear Dunia on Expedia,Thank you for choosing the Jamaica Inn. We are delighted that everything was very, very good and that you had enjoyed your time with us.Have a wonderful summer and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Service

10/10 Excellent

Marlene, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. It’s quiet, clean, staff is very friendly and helpful. The beach is quiet, trees for shade, and the water is warm and inviting. It’s an older property that took us back in time. We had a beach front room with a nice veranda. Doesn’t have all the bells and whistles, which is what made it perfect. Amazing sunset!!!
Stayed 3 nights in Jun 2023
Response from Sherlene on Jul 4, 2023
Dear Marlene on Expedia, Thank you for your 5 star review. We thank you for choosing the Jamaica Inn and are delighted that you had such wonderful stay. The aim is to take you away from the busyness od life and allow you to just relax while the team takes care of you.Wishing you all the very best and look forward to welcoming you again. Kind regards, Sherlene Hickling Guest services

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property.
Stayed 3 nights in Jun 2023
Response from Sherlene on Jul 2, 2023
Dear Lesley on Expedia,We are delighted that you have chosen the Jamaica In. It is indeed a lovely property and trust that you had a wonderful stay.All the very best and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

10/10 Excellent

Jason Robert, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Gerry on Jul 25, 2023
Thank you for your 5-star review Jason! Much appreciated. :-)

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean, the balcony was fantastic and everyone was extremely nice. Definitely would love to go back!
Stayed 5 nights in Jun 2023
Response from Sherlene on Jun 25, 2023
Dear Heather on Hotels.com,Thank you for choosing the Jamaica Inn. We are delighted that you had such a fantastic time and that our friendly team made you feel so welcome.We do look forward to welcoming you again.Regards,Sherlene HicklingGuests Services

10/10 Excellent

Kerene

Liked: Cleanliness, staff & service, property conditions & facilities
HOME AWAY FROM HOME! My first time to Jamaica Inn, and definitely won’t be my last! I loved EVERYTHING about this hotel! So peaceful and quiet! I am already planning my next trip there! I love the customer service and the feeling that “I’m home!” Very laidback and clean!! I wish I had stayed longer! I have to admit, I’ve been to many other resorts, but JAMAICA INN stole my heart!!!! I just don’t want to go anywhere else. The highlights: Nightly music Breakfast options are great Friendly staff Clean rooms! Reliable transportation Overall ambiance is spectacular! Ocean Spa Friendly Manger/ Co founder Beautiful Garden! Quiet I could go on and on! Jamaican Inn, you are definitely a GRAND RESORT! See you soon!
Stayed 3 nights in Jun 2023
Response from Sherlene on Jun 20, 2023
Dear Kerene on Expedia,We are delighted that you have found our paradise home. We would want to say "what took you so long" but the beauty about it is that you will be returning over and over.Jamaica Inn is one of those special places that allows you to feel totally at home with friendly and capable staff taking care of you.Thank you for highlighting all those things which helped to make your stay so special. We do appreciate.All the very best and we look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jamaica Inn like an oasis, it’s a little slice of paradise amongst the hustle and bustle of Ocho Rios. Stunning!
Stayed 5 nights in Jun 2023
Response from Sherlene on Jun 19, 2023
Dear Victoria on Expedia,We are delighted that you have found our little piece of paradise right here in Ocho Rios.Thanks for choosing us and for taking the time to share a review.We wish you all the very best for the rest of the year and look forward to welcoming you again.Regards,Sherlene HicklingGuest Services

4/10 Poor

Troy

Stayed 7 nights in Jun 2023
Response from Sherlene on Jul 7, 2023
Dera Troy on Expedia,Thank you for choosing the Jamaica Inn. We trust you had a wonderful stay and look forward to welcoming you again.Regards,Sherlene HicklingGuest Service

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Sherlene on Jun 4, 2023
Dear Teri on Hotels.com,Thank you for your 10 out of 10 ratings. We thank you for choosing the Jamaica Inn and trust you have a wonderful stay.Regards,Sherlene HicklingGuest Services

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Jamaica Inn is by far one of the most incredible places that I have ever stayed. From the vintage charm of the resort, to the friendly staff, I can't imagine ever staying anywhere else in Jamaica. Oh, and I got to meet the new Shadow on her first day at the resort. :-)
Stayed 7 nights in May 2023
Response from Sherlene on May 22, 2023
Dear John on Expedia,We are delighted that you have chosen the Jamaica Inn and that we have exceeded your expectations. Our friendly Staff feel so much appreciated when they are being recognized in this way for their services.Shadow V has certainly made her marks and can be seen welcoming all our guests.Thank you for sharing a review and we look forward to welcoming you again.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Sherlene on Apr 7, 2023
Dear Naomi on Hotels.comWe are delighted that you have chosen to stay at the Jamaica Inn. We trust you had a wonderful stay and look forward to welcoming you again.Kind regards,Sherlene HicklingGuest Services

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and always helpful. Limited activities.
Stayed 9 nights in Mar 2023
Response from Sherlene on Mar 31, 2023
Dear Linda,Thank you for choosing the Jamaica Inn. We are delighted that you have found the team very accommodating and helpful.So sorry that you were not able to experience more excursions. On your next visit we can do a customized tour for you instead of the set ones.Warm regards,Sherlene HicklingGuest Services

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and service. They truly treat you like family. The property is a gem with a beautiful beach, nightly entertainment and quality food and service.
Stayed 7 nights in Jan 2023
Response from Sherlene on Jan 22, 2023
Dear Vivian,It was our pleasure to welcome you and are delighted that you felt a part of the Jamaica Inn family.Thank you for sharing and for highlighting the areas that made your vacation so special.We wish you all the very best for 2023 and look forward to welcoming you again in the not too distant future.Regards,Sherlene HicklingGuest Services