Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Anjiwa from London, UK

Nice hotel with great food and good service

Posted Jun 16, 2014
Pros: the layout is pleasant and the food was very tasty and well presented. The staff are friendly and not pressuring
Cons: The only negatives I have is that the welcome drink was not nice and it was assumed that all guests drink alcohol. The wi-fi is not that consistent
.I enjoyed my stay at this hotel. And was impressed with the views at the pier, the decor and facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2014
Great experience. The staff really make thisv place great.
4 out of 5
Recommended
for Everyone
by Larry from Louisiana

Nice and Relaxing

Posted Jun 2, 2014
We really enjoyed our stay at The Jewel Dunn's River Resort in Ocho Rios. The resort has all of the amenities that you would expect for a premium experience. Not too crowded, small enough to cover the entire property without having to walk too far but large enough to have everything you need for an enjoyable vacation.
Comment from Hotel Management
Jun 13, 2014 by Jewel, Hotel Management
Dear Guest, Thank you for staying with us and taking time to leave you comment. We are glad you enjoyed your stay. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Nice hotel, fun atmosphere, friendly staff.

Posted May 31, 2014
Had a great time here. In comparison to a Sandals resort in Montego Bay we stayed at the year before, it matched up if not exceeded in some ways. The staff was much friendlier here. The food was great and the drinks better. I would definitely return.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 29, 2014
Cons: Beach area was somewhat small, some of the food could be improved and hotel upcharges significantly on tours and day trips
Location: Great location close to all the major attractions.
Very nice location and beautiful facility. We went on a anniversary trip. The Japenese restaurant was outstanding. Room is very spacious and has a nice storage area.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice laid back all-inclusive resort where tips are

Posted May 28, 2014
Pros: beach, pools, bars, food, people, events
Cons: rooms need to be updated and all-inclusive resorts should not ask for tips
Location: Bob Marley tour is great to understand the culture. You can rent a car and go there yourself, otherwise you will have to tip everybody in the tour.
My husband and I just got back from short vacation in Jamaica. The resort is nice, people is very friendly and they tons of activities to do. It also has 3 restaurants, we tried the hibachi which was ok and platinum restaurants which was really good. We didn't have time to go to the Italian and didn't feel like eating italian food in Jamaica although I gotta say that the pizza by the pool and the jerk chicken were really good. And having a place to eat open 24/7 was great, specially after all the "free" drinking. So the not so good part was that most employees expect some kind of tip after the service. This was surprising to me since Sandals has a no-tip policy, but then again their resorts are more expensive. The bartender always expected tip, and if you provide it he gives you more alcohol in your drink. But separate from that, everything else was good. The beach was nice, they have wi-fii in the entire resort including the beach which I thought it was great. The pools have bars inside which was very convenient. And last, I loved their night shows, they were very typical of the island and great entertainment.
Comment from Hotel Management
May 30, 2014 by Jewel, Hotel Management
Dear Guest, Thank you for staying with us. We are glad you enjoyed your stay. Your all-inclusive vacation includes a service fee which is distributed amongst our staff, however many guests feel that if a member of our team has gone above and beyond by offering a stand-out exceptional service, then they are free extend further tip to them personally. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by rick from georgia

nice hotel right on the beach

Posted May 27, 2014
Pros: the relative smallness of the property made it easy to get around and have a personal experience with the staff and other hotel guests
Location: we did not leave the property
the overall experience was excellent. the facilities are well maintained and the staff could not have been more accommodating.
5 out of 5
Recommended
for Everyone
by Jamie from Texas

Awesome all inclusive hotel

Posted May 25, 2014
We had the best week at the Jewel. Even with the rain we were able to do all the things we wanted to do. We will definately be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very intimate

Posted May 23, 2014
The hotel was very clean, staff was friendly and helpful. It's a smaller hotel, had 2pools and 2 hot tubs. The beach was very nice and everything was clean I don't recall seeing one piece of trash laying around. I would definitely recommend this hotel when going away with a significant other and looking for a relaxing paradise to spend quality time together.
5 out of 5
Recommended
for Everyone
by Love Jamaica

Amazing Resort, with very minor issues.

Posted May 22, 2014
Absolutely amazing resort! Beautiful property, great food, friendly, and helpful staff. My only issues were the 3 cats roaming the property freely, including dining areas. One of the cats brushed against my leg as I ate diner as he/she casually strolled by. I didn't get in the pools because they both were very cloudy, but who needs a pool with the beach ft's away. My room had a leak near the dining table, but the rest of the room was so amazing that I didn't care about that small leak. A large towel kept it contained because I refused to give up my beautiful room and view! I definitely will be back despite the minor issues.