Ratings based on 1,100 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Jamaica-We HIGHLY Recommend!Posted Oct 25, 2014
Cons: The beds could be softer and wifi! That's all.
Location: Margaritaville is ok. Too much heckeling on the streets and next to the front gate if you try to get wifi from the street.
Traveling to Jamaica from North Carolina in mid October was a treat! Customs at the airport moved quickly enough. Taxi from airport was only $15 and our experience was wonderful as we left a bag in the trunk. It was quickly returned the very next morning! The resort isn't new and shiney but, it very clean and everyone is very, very nice. Our AC was good although didn't have a vent in the bathroom. The view from the balcony was wonderful! The beds are not as soft and comfy as you'd probably like but, clean and better than the tile floor. If you are a diver getting up with Capt' Polly is a must! Watch out for Ole' Smokey in the water around the trampoline. :) Jamila & Mark in the lobby bar are AMAZING and so nice. Make sure you visit them! The food is good and the reservation dinner is nice but tends to get hot in there. The day we got back we were looking at booking our next trip. Choose this resort, it's wonderful!
by A verified travelerfrom Houston, TX
The hotel is in dire need of renovationPosted Oct 18, 2014
First room had water on the floor from rain coming in under the door. The door had a gap of about 2 inches off the floor. Second room did not have any hot water. 3rd room was fair, a little dirty. Uncomfortable bed. Food was OK. Stay at the Hilton. Youngetbwhat you pay for. If you will party all the time and not concerned about your room. Then, stay here.
by A verified traveler
Posted Oct 14, 2014
the room was a nice size but the hotel needs to be updated and painted in addition housekeeping could have been better
by A verified travelerfrom london
Poor customer servicePosted Oct 2, 2014
Pros: The location.
Cons: Customer service and sensitization.
Location: close to most amenities.
Poor customer service . Room attendant is rude and dismissive. Hot water appears to be non existing. Inability to recover loss items, such as cell phones. The security staff appears to be proffessional in their approach. Limited internet service and only in the lobby and extremly expensive at $5.00 an hour.
for Everyoneby A verified travelerfrom detroit
Perfect location for view of ocean, nice beachPosted Sep 29, 2014
My biggest complaint is that I did not get the ocean view that I paid for, however the staff more than made up for this disappointment. The staff is wonderful, from front desk, entertainment, bar, water sports to the boat ride a available for rent, five star staff.
for Couplesby A verified traveler
Nice visitPosted Sep 29, 2014
The entertainment was amazing, and the food was great! The fact that we had freezing cold water for 4 days was a bit ridiculous (with no compensation) was a little irritating!
for Couplesby A verified travelerfrom Kingston JA
Wonderful small hotelPosted Sep 1, 2014
Pros: The service from staff was amazing, I was wowed by several different members several different times over the entire length of my stay.
Cons: The only real problem with the entire stay..."My bed" it sagged in the centre and creaked somewhat(I did not report it though).
Location: Margaritaville ....
It was a good stay though short, arrived roughly on time, got a chance to explore before my room was ready, promly at 3:00 PM. Got to my room it was clean and fresh only problem was the bed was a little bit creaky. Changed got downstairs got me some burgers and chicks and juice at the grill, tasted great. We stopped by the jacuzzi moved from there to the two pools (small but suffiecient) swan up to bar, viewed the entertain crew on the sands dancing up a storm.Dinner was great ...every meal the selection is different.
for Everyoneby A verified travelerfrom Richmond, VA
Good for the pricePosted Aug 15, 2014
Great time.... Rooms could use upgrading...seems as if you have different room with different views.
for Everyoneby A verified travelerfrom Dallas, Texas
Hotel close to beach, good food & excellent staffPosted Aug 11, 2014
Pros: The staff was very friendly and provided great service!
Cons: Rooms could be updated.
Location: On the beach, not far from shopping and Margaritaville. Very close to airport.
I had a great time at Royal Decameron. The beach is beautiful, the food was great and the staff was excellent!! I have stayed in more updated hotels and their rooms do need to be updated, but they were clean and fine for the amount of time we were in the room. Overall great trip - had no issues and enjoyed my time there.
for Everyoneby A verified travelerfrom ohio
Great location nice vacationPosted Aug 4, 2014
Hotel was close to shopping and airport. Rooms were dated and the food was ok. One restaurant was pretty good but needed reservations. Great cheap hotel for quick weekend trip. We had an ocean view and that was a good view would go back again on a quick vacay.