Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Indiana

Will go again.

Posted Dec 19, 2014
Pros: Food, staff, included activities.
Cons: Beach cleanliness.
Location: Many excursions, we went horseback riding in the ocean with half moon equestrian center.
Good amenities, good food, helpful and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Had a blast.

Posted Nov 28, 2014
Great staff. Excellent food. Upgraded room great surprise. Beach great the only problem was trying to get a lounge chair under beach straw umbrella all reserved. Drinks excellent. Cricketers and O rlander restaurant really good. Would recommend will return.
4 out of 5
Recommended
for Couples
by A verified travelerfrom philadelphia

Posted Nov 10, 2014
Pros: drinks
Cons: more activities
Location: n/a
was for honeymoon first few days everything was shutdown for water events. opened up about half way through. If you want to do anything it cost money. even scuba diving which was to be included
5 out of 5
Recommended
for Couples
by A verified travelerfrom austin, texas

Relax mon....yes that is what is was....relaxing.

Posted Oct 30, 2014
Pros: See above
Cons: It would be nice if they offered mask and snorkel loaners on the beach, but this took me a while to think of.
Location: Short boat ride for diving, snorkeling and sight seeing as well as frequent shuttles to sister resorts.
We were a little nervous about going to a "chain" resort, but also weighed in the fact that they probably know what they are doing. We thought right, great resort, great staff and great overall experience. The food was varied in style and never got old due to the many options. The staff was more than accommodating and the overall vibe was casual and professional. I recommend the private snorkeling trip that includes a tour of the nearby city. Yes, this is located alongside the runway and the jets take off at a reasonable pace in the afternoon, but that was not a distraction. It was actually fun to watch while floating with a frozen drink in hand. The beach is huge, the grounds are immaculate and with pools and hot tubs thrown in, I can't think of anything we wished were there that wasn't.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
a very nice all rounded resort, a tad close to the airport but that's a plus as well as a minus
3 out of 5
by A verified travelerfrom New York, NY

Fine for vacation, not for a honeymoon

Posted Oct 14, 2014
My husband and I came here for our honeymoon. We wanted to relax, be pampered, catered on, and spend romantic one on one time together. None of that really happened. The atmosphere reminded me of a cruise ship or summer camp. The staff, while very nice, is constantly yelling about activities to participate in (beach volleyball, dance contests, water balloon toss), while you are lying on the beach. They don't take no for an answer very easily. For a resort that is about 90% couples on honeymoons or anniversary trips, they don't allow much quiet time. They literally scream so everyone on the beach can hear them. You can have a romantic dinner or couples massage, but must pay extra! The food is awful. Cold, overcooked, bland....we are from NYC so I know this makes us a little snobby in the food department, but in 8 days, we found 4 things we liked. We were told we would get a form to fill out to arrange a breakfast in bed. Never received it. This hardly makes or breaks our trip, but we were constantly getting the impression that the staff was overwhelmed, or understaffed. One night at dinner they forgot to bring us our dessert. Little oversights like this started to add up. It was hardly a miserable experience, but it's not as luxurious as advertised. It's made more disappointing because it was our honeymoon...
4 out of 5
Recommended
for Getaway With Friends
by Martinfrom Devon

Good service

Posted Sep 29, 2014 on Hotels.com
The standard of food I felt could be higher end, great beach, but really close to the airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2014
We had an excellent honeymoon. Amazing staff, and lots if included activities. Food was great.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Nice stay, rooms small

Posted Aug 30, 2014
Pros: Clean room, balcony, service
Cons: Room sizes
Location: B
My husband and i just returned from a 5 night stay in an oceanfront honeymoon club level room. Great view and access to the beach. The room was clean but way too small for the cost. It reminds me of the standard hotel room sizes in New York. We also had what we thought was premium alcohol package in the room which was disappointing and we barely used it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Beautiful resort on the beach

Posted Aug 25, 2014
Pros: free shuttle bus to other local Sandals resorts, the food and staff were superb, rooms very clean, nightly activities.
Cons: This is one of the older Sandal's locations in Jamaica but certainly not a disadvantage as still very nice.
Location: Plenty of activities available for extra cost.
Beautiful resort, quiet, excellent food and truly commendable service. The staff make the trip extremely pleasant for you and are extremely friendly. Also nice that you get to go to other Sandals resorts on the free shuttle bus, highly recommend this hotel.