Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom arkansas

Beachfront walkout

Posted Mar 29, 2015
Staff were amazing!!! Loved the location and all the amenities. Only negative would be that room service was slow and transportation for excursions were a little unorganized but we had an amazing time!!
5 out of 5
Recommended
for Everyone
by A verified traveler

What a great place!

Posted Mar 20, 2015
The facility was increatable, and the staff was even better. The convenience of having all the activities so close, and included allowed us to experience so much!
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent accommodations and offerings

Posted Mar 20, 2015
Pros: All activities and accommodations were excellent. We especially enjoyed the private island.
Cons: More activities options would be nice; however, we were only here for 5 days. We would have utilized the other Sandals for that.
From the very beginning the staff strived to make our stay very pleasant. Despite being early, the staff worked hard to get us a room quickly. The staff offered us a very nice upgrade in room. Overall, the restaurants, accommodations, spa, and all other items were very good. We especially enjoyed the private island.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, CA

Perfect honeymoon destination

Posted Mar 6, 2015
We went here for our honeymoon. We reserved the Kensington cove beachfront honeymoon room. It was the perfect room for a newly wed couple and had a great view. The staff there was amazing as well. From the minute we got there, they took our bags to our room for us, and it was nothing but relaxation from that point on. The food was incredible and the waiters and waitresses were amazing. I want to go again.
4 out of 5
Recommended
for Couples
by A verified traveler

fint hotell nära/på stranden!

Posted Mar 5, 2015
Pros: Personalen och servicen gjorde resan!
Vacker strand med fina omgivningar. Maten och servicen var fantastisk. Om man bokar rum utan butler bör man vara medveten om att det kan bli svårare att få middagsbokningar. Området är inte så stort. Det är vanligt med bröllop och de har stor vana att arrangera dessa.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Iowa

Nice resort

Posted Jan 26, 2015
Excellent resort! Only reason I gave room cleaniness a 4 is that I lost a nose piece off my sunglasses and looked under the bed and there was some dust bunnies under it but then if you look under mine you would find the same thing! Great diving. Went twice a day! Restaurants very good although the French one took about 2 1/2 hours but then again didn't have any plans until the free entertainment which was great! Great snorkeling behind the island. Certified scuba divers bewhere that if you haven't dived in the last year that you will have to take a refresher course which costs 80.00 US. But saw many types of aquatic life, including: Many rays (some 5ft. in dia. and 8 to 9 ft long) lion fish, trumpet fish, barricuda, puffer fish, crabs, and many other colorful fish. Would recommend this resort. Couldn't go for long walks on the beach though but if you want that tha 7 mile beach at Negril would be a better choice! (We've ben there also
2 out of 5
by A verified travelerfrom Boston

Badly managed- older facilities

Posted Jan 20, 2015
Pros: Wait staff and food ok
Cons: Management is poor and inconsiderate
Location: There are excursions although not unique to this location that are pretty good- zip lining- Dunne's Fall's etc.
We booked 2 rooms for 3 notes- they overbooked and first nite had to double up with a rollaway bed in 1 room- refused to give credit or refund- tried to blame Expedia for incorrectly booking the reservation but after they changed their story 3 times it was clear they were at fault for overbooking. Beach is small and constantly needs to be raked for seaweed- wait-staff and food is okay but it is in a bay so water is pretty stagnant- next to airport- lots of plane noise.
3 out of 5
Recommended
for Couples
by A verified travelerfrom rotterdam

Mooi resort met top ligging

Posted Jan 19, 2015
Pros: de relaxte sfeer
Cons: F& B was een beetje saai Te makkelijk en weinig leuke menu's Veel eenvoudige buffetten.
Location: leuke trip naar ocho rios Beklimmen van de waterval is een aanrader
Mooie locatie en rustige sfeer Genoeg te doen op water en land
4 out of 5
Recommended
for Couples
by A verified traveler

Great 40 th birthday

Posted Jan 12, 2015 on Hotels.com
The beaches were great! Water was clear. Plenty of water sports to do which were fun. The food was great! We kind of ran over each other in the bathroom because it was too small. Some of the staff were a little rude. Overall great trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York state

Surprise trip for my husbands 50th Birthday

Posted Jan 8, 2015
Such a great trip! Beautiful, relaxing setting. The staff are the best - so friendly and helpful. We really enjoyed the private island and snorkeling. The food was very good with many choices. We spoke w/ many people visiting from the other Sandals who liked this one better. Would highly recommend this resort.