Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.8 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby yulisa
It was a beautiful experience.Posted Sep 6, 2013
Pros: Hospitality , and the service everything was click clean.
I we love to go back , I felt like a queen my husband like a king. It was beautiful experience we will love to go back . We had the change to visit other sandals at no cost.
for Couplesby Mr. & Mrs. from Dallas, Texas
Excellent... the staff was very friendlyPosted Aug 2, 2013
Pros: the friendly environment and cleanliness
Cons: the mattress on the bed
Location: Negril and dolphin cove
LOVED IT!! WE WILL DEFINITELY GO BACK. i felt like i was at home and i was around one big family. everyone was friendly and extremely helpful.
for Everyoneby Scott from Orlando, FL
Great Hotel with an Incredible StaffPosted Jul 14, 2013
We have never done an all inclusive resort before and this place was amazing! The staff were incredible and did everything they could to always accommodate any request; simple or difficult. We will definitely be going back.
for Everyoneby A verified traveler
Very dissapointing!Posted Jul 9, 2013
Cons: The bathrooms .
We are frequent travelers and have been to many 5 stars hotels, including Sandals Resorts. We were very disappointed after visiting the Sandals Royal Caribbean, not only the resort was very small, but so were the pools and the beach. Prepare to hear planes go by every 30 minutes, it made it hard to relax . We stayed in a honeymoon walkout "suite", there was nothing luxurious about this room. The bathroom particularly made me feel like I was staying in a cheap hotel, the tub had mold and rust. Our rooms were never cleaned Before 3 of 4 pm. The food wasn't so great either. Unfortunately i doubt that we'll go back to that resort again.
for Everyoneby A verified traveler from Boston MA
Fantastic will returnPosted Jul 3, 2013
Pros: The proximity to 2 other Sandals locations nearby gave the opportunity to expand the experience by visiting those sites at no additional cost.
The staff at this Sandals was very good. Responsive to requests and very engaging. This is the second Sandals location I have been to and I will most certainly consider this and others in the future.
for Everyoneby Nicole & Bryant from Houston, TX, USA
Great Spot for a Quick Vacation!Posted May 22, 2013
Pros: Close to the airport, friendly staff, great drinks and food.
Cons: Didn't have any bad experiences
Location: Great location, beaches were nice, water clean, hotel beautiful
We had a great experience with the Sandles Royal Caribbean Resort. We were upgraded to the Honeymoon suite upon arrival and it was wonderful, poolside and beech front. The food was great and it was easy to get reservations to the different Restaurants. Special Thanks to Adrian the bartender at the beech side Grill he was the best! Drinks were always flowing and they had top-shelf liquors anything you wanted. Leesray was very friendly and Thompson was very informative. We had a great relaxing time and would love to visit again and try other Sandals resorts! Thank you for the wonderful experience.
for Couplesby A verified traveler
Great Stay at Royal CarribeanPosted May 7, 2013 on Hotels.com
This was our second visit to Royal Carribean and had a great stay. Everything is so easy, from the minute you arrive at the airport, the staff makes sure you have everything you need. The resort is a very short drive from the airport. The food and drinks were high quality and grounds were clean. I highly recommend and we will return!
for Couplesby Ricon
Posted May 6, 2013 on Hotels.com
for Couplesby A verified traveler
Adult only resortPosted Apr 24, 2013
Most of our experience's were excellent. That is why we gave this an overall superb rating. High airplane traffic over this resort.
for Couplesby Becky from Denver, CO
Sandals was nice, but not worth the pricePosted Jan 8, 2013
Pros: Ian, Duwayne, Tracy Ann, Kevin and so many other staff members made this trip great!
Cons: the quality of the rooms was much lower than advertised
Location: the beach at this resort is very, very small
Overall, I'd give Sandals 3. The room itself gets 2 stars at best, there was a cockroach in our room the 1st night, we upgraded for ocean view but didn't have much a view besides the bushes outside our door. I'm not sure if the floors of the room had ever been cleaned but the sheets and towels were clean so we made the best of it. The food at the resort gets 2 stars. There's plenty of it and its very pretty but the quality of the ingredients was low and it simply didn't taste good. Lots of previously frozen and fried foods. The staff and service are what saves Sandals - 5 stars in this category. They do everything they can to make sure you're having a good time. I'm disappointed with what we got for the money we spent. I wouldn't do Sandals again.