Ratings based on 439 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TX

The place is wonderful.. Staff very friendly

Posted Dec 3, 2014
We love our time in this resort, just not used to tipping at all times. If you are a ocean swimmer might as well forget about this place. Once you go in the ocean 10 steps.. very rocky.. Housekeeper are not that good. We never get conditioner & last night of our stayed we never received the turn down.. Run out of towels.. etc
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

I would recommend Secrets Jamaica to everyone

Posted Dec 2, 2014
This resort was fantastic and I would recommend it highly. It is Double Gated private resort for adults only. Because it was all inclusive just carry your room key and Fun. We can not say enough about their Spa ( Wonderful). Hadrian ( one of the Guest Assistants) was of the most help ever and you just can not find better people. The entire staff at this resort we all about the guest experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super friendly staff.

Posted Nov 28, 2014
Nice resort good restaurants and beach was nice. Far enough from airport so not bothered by plane takeoffs
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Haven, CT

A must see!

Posted Nov 24, 2014
Lee just returned from our trip to Secrets Wild Orchid and it was fantastic!!! The grounds are beautiful and the staff is amazing! An absolute must see. The food was also delicious and there was plenty to do throughout the day. We are definitely planning a return trip in the near future!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Deatsville, AL

Gulf front room - gorgeous view!!

Posted Nov 17, 2014
Pros: All-Inclusive/All-Adult and everything was right near our room.
Location: Great location near airport, shopping, etc.
Was there for my birthday and recieved a nice birthday gift from hotel and room was great! Very nice and relaxing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lemont, IL

Live is Good!!!!!

Posted Nov 12, 2014
Pros: The staff.......they were always there to help you.
Cons: $200 credit per room ...not good at all.....they have a say so as to how much you can use and where. Could not use mine at all....very upset!!!!
Location: Catamaran Cruise....awesome! Horseback riding in the ocean ....breathtaking!!!!
First time in Jamaica and it was awesome!!! Right from the start the service was great!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kapuskasing

Beautiful Resort!

Posted Nov 12, 2014
It was the little things that puts this hotel over and beyond all others. The free wi-fi, the ipads we were given for the week, the cold washcloths while sunbathing, the barrels of cold bottled water throughout the resort but most of all the Staff!! They are the resorts finest asset ..... No secret about that!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect resort!

Posted Nov 11, 2014
Exactly what you see in the pictures is what you get. It's absolutely beautiful and the people are all friendly!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful over all

Posted Nov 4, 2014
Starting from water, to steff, gust's, food, service, A1. We where there for my wife's birthday, and they made her Gil special. So we were very please'd with the trip . Thank you Beni
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service, food & more.

Posted Nov 1, 2014
Pros: It was a beautiful resort, very well maintained & the food, drinks and staff were amazing.
Cons: The bathrooms in the rooms have no privacy at all. Our room was made up late sometimes.
Location: Location is close to the airport, didn't explore things to do outside of the resort.
Secrets Wild Orchid is an excellent vacation resort. The staff is so pleasant, helpful & friendly. The food was excellent and the facilities were so clean and beautiful. The drinks were so good and all the bartenders and servers were so funny and sweet. There are a lot of activities if you are into that. The resort is child-free but 99% couples (I was in a group of 3 friends) so not great for singles. Could have been the timing of our trip. The jerk chicken on the beach every day is a plus as was the beef jerk patties. The pool gets a bit crowded & rowdy- there is a swim up bar and people playing pool volleyball. The hot tub gets a bit rowdy right around 4-5pm. We didn't get to try the spa but heard it was really good from some people we met. Was just really impressed by the resort overall.