Ratings based on 356 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Jenn from Annapolis, MD
Pleasantly SurprisedPosted Mar 3, 2014
Pros: The staff - pleasant and friendly always trying to ensure we were having a great time. The resort was beautiful and well maintained.
Cons: I would give the food a 7/10. But they did have great variety. One evening I didn't love my dinner so we just went to another restaurant easy fix.
This was our first stay at an all-inclusive and we had a blast! We typically try to fit in as much site-seeing as we can when we travel to another country trying to get a feel for the culture but decided after 4 kids in 2 1/2 years that we would be well served by doing "nothing". My husband typically does not do well doing "nothing" and even he had a great time! While we both enjoyed relaxing by the beach, we also enjoyed enough activities to keep my husband busy like kayaking, taking out the Hobie Cat, the swim out snorkel, the gym, yoga and had several delicious cocktails to boot. It was exactly what we needed and we would return again in the future.
for Everyoneby Sheila from TN
Very nice resort with a great beachPosted Feb 10, 2014
Pros: I like the hotel being all inclusive. It was very nice and very clean. We stayed in the Wild Orchid Preferred Club worth the extra money!
This was a great vacation at a great resort. There were plenty of options for food and drink. The hotel and beach were very clean. If I wanted to really search for something to critique I would say Bordeaux was not worth the wait and the spa was just OK.
for Everyoneby Tim from South Carolina
Excellent all-inclusive resortPosted Feb 10, 2014
Cons: The music on Thursday night was too loud and lasted too late into the evening.
Location: Plenty to do at poolside or the ocean (snorkel, kayak, scuba, sailing, etc.)
Rooms were spacious with a double-sink, shower, and a garden tub; along with a private balcony overlooking the beautiful blue-green ocean. All restaurants had great menus; many restaurants overlooked the ocean, and even the poolside grills had a large salad bar and great food. Drinks and food were available at poolside or at the beach. The staff everywhere you went were friendly and helpful. Every detail about this resort was exquisite.
for Couplesby Mrs. Stott from Charles Town, WV
The perfect romantic getaway!Posted Feb 8, 2014
Pros: Seriously? Everything! I would not change a single thing...not one. It was perfect!
Cons: No need to improve anything. Secrets Wild Orchid Preferred Club has it nailed!
Location: Location is right on the sea and we stayed within the resort. Plenty of evening/nightly entertainment.
From the booking of the trip to the flight home, everything was absolutely flawless! The resort, staff, room, amenities, food, weather, EVERYTHING was top-notch and PERFECT! The bed and pillows were so incredibly comfortable, I slept so well each night! We had upgraded to the preferred club and highly recommend doing so. We felt like we had made friends with the staff members, everyone was so happy and wore the most gorgeous smiles. Joseph greeted us at the main entrance and saw us off as we departed. Loved this man! Karnellia was extremely helpful and friendly upon check out. The food...to die for! Blue Mountain was our favorite and the breakfast buffet had so many choices. I can't say enough to convey how incredibly happy we were to have experienced this vacation. We can't wait to go back!
for Everyoneby Carolina Gal from NC
Jamaica vacation in JanuaryPosted Feb 3, 2014
Great Trip! 80-87°daily while back home in North Carolina 20 & below. Food excellent but buffet dinners occasionally. Otherwise, menu with few choices sm portions. Pref. Club rms nice but dealt with mosquitoes (perhaps while room attendants tidied up daily). Bathroom Stahl very small with little privacy from your roommate/spouse/ partner. Lobby chairs in Club breakfast/reception area only made for med to small sized folks due to enclosed arm rest. Overall still Relaxing & Beautiful!
for Everyoneby Mindie from Pittsburgh
2nd stay with the Secrets chainPosted Jan 28, 2014
Hotel was perfectly located although the beach was small and did not allow for those nice long walks on the beach. Snorkeling was easily done with the reefs right there and lots of fish and starfish. Even saw a large lobster one night! Restaurants were no problem and the food was delicious and we are pretty critical of restaurant quality. The staff was superb a handful of bartenders and servers genuinely went above and beyond and recognized you daily all over the resort. The housekeeping however needs some improvement. They never filled the mini bar and only a portion of the towels and clothes were restocked when needed. You have a DND light but they knocked when on and once entered while we were out but still had the light on and when we needed them to come they didn't. I would definitely stay again! First trip was Secrets Capri and held our expectations high with that one and they met them again in Montego Bay. Upgrade to the preferred club if you get a deal but it was great without it.
for Everyoneby Jenni from Dayton, OH
ParadisePosted Jan 18, 2014
Cons: Add a nice salad bar at lunch. We also wanted a good hamburger (we're American after all!). The burgers tasted a lot like soy burgers.
Location: We didn't leave the property!! If we had been there one more day, we would have gone to Margaritaville or to Dunn's River. The property is gorgeous.
We came to the Wild Orchid for a long weekend (Jan 8-12) and didn't want to leave. We stayed in the regular section, but requested a room on a higher floor overlooking the pool, which we had read was the best view. When we arrived, we upgraded to get Preferred privileges. Even though we did not stay on the preferred side, we were able to use their facilities. The regular pool was the party pool, and we really enjoyed it from mid-morning to early afternoon, when they had dance contests, fashion shows, and just all around lots of fun. Later in the afternoon (after a few cocktails), we often ventured over to the quieter preferred side, where we could rest by the pool or sit in a shaded cabana overlooking the ocean. We also appreciated their afternoon snacks. We LOVED the staff. Everyone was super friendly, and were willing to chat as much (or as little) as you liked. Tipping is not required, but they were always appreciative. Bring $1s and $5s. We had $20, and quickly realized we were going to run out of money quickly if we tipped everyone that much...service was everywhere, and it was impeccable. We also thought the food was pretty good. We had some excellent meals (italian), and some ok meals (lunch was so-so...go for the jerk chicken cart guy or a jerk chicken wrap). Overall, it is now our favorite vacation destination...we started researching our next vacation on the plane!!! Enjoy!!!
for Couplesby A verified traveler
Beautiful resort, friendly staff, gorgeous viewsPosted Jan 9, 2014
We went for our honeymoon, it was the perfect place to go! We look forward to planning another vacation there in the future. Everything went smoothly, staff was very friendly, helpful and happy, rooms are cleaned several times through the day. The beaches were were beautiful, food was delcious - especially the Jamican food.
for Couplesby Kim from East Garafraxa, Ontario
Posted Jan 9, 2014
The staff was fantastic. In particular Joy, Jovan, Ricardo, Marlin and pretty much all the staff. If you have to stalk the jerk chicken cart, do it! The best jerk I have ever had. His name is Sheldon and he can cook. My advice is to stay true to the Jamaican cuisine while you are there, it's delicious and Jamaicans put real love into their cooking. AMAZING!!
for Everyoneby Taylor from Nebraska
Awesome all inclusive resort in Jamaica.Posted Jan 7, 2014
Pros: Staff, rooms, views, bars and drinks, condition and upkeep, restaurants, it was all around excellent.
Location: The resort has basically everything you could want to do but if you are staying enough days there is a Margaritaville, several excursions, zipline etc
We went into this experience not knowing what to expect and basically chose this resort just based on pictures online. It was absolutely phenomenal! I can honestly say that I don't have a single complaint. Awesome food, Awesome drinks (all inclusive even top shelf), The entire resort staff was the most welcoming, friendly, and enjoyable group of people we've ever been around. The views and condition of the resort are top notch. You essentially get a 2 for one deal since secrets st. James and wild orchid are next to each other and you have full access to everything at both. I can't say enough about our experience it was outstanding. My only suggestion is to not do the preferred club add on to your trip. Although there are extra amenities it didn't seem worth it to us since everything else in the resort already seemed as good as it could get.