Ratings based on 178 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from new York
We enjoyed the beach and pool every day we stayedPosted Sep 14, 2014
I was treated with dignity and respect i will name a few of your staff Mr Ramdeen ms rose ,bar tender Willie ,may at the front desk the head of house keeping these are the staff that I encounter
for Everyoneby A verified traveler from Jamaica, Kingston
wonderful experiencePosted Sep 5, 2014
Pros: The hotel is welcoming, clean and the staff are friendly. thumbs up to Mr. Oliver he is a very humerus, intelligent and concern manager.
Cons: If there is anything that I could say that needs a bit of improvement are the windows, and some other outside assets.
Location: The location is ideal.
It is a wonderful and memorable experience. I would recommend anyone to book for that hotel.
for Everyoneby A verified traveler from London
Not a bad hotel right on the beach front.Posted Aug 27, 2014
Pros: The fact that it was quiet and the beach was lovely.
Cons: The quality of the food and a wider choice in the evenings. The hotel could do with a facelift as a lot of the external balconies paint are pealing.
Location: Location just outside Ocho Rios town center. Short taxi ride to Mystic Mountain and Dolphin Cove. Also within easy reach of Chukka Cove.
This was a diffrent side of Jamaica as I usually stay with reletavies. Although the room was comfortable the hotel itself had that old musty smell. This was once a rather grand hotel but has been allowed to fall behind the times over the years . It has an amazing foyer with a beautiful polished wood floor and would be an ideal setting for an Agatha Christy novel. In spite of the above I enjoyed my stay.
for Everyoneby A verified traveler from nyc
Posted Aug 16, 2014
Great, relaxing place to stay with a friendly staff..will go back!
by A verified traveler from Washington, DC
not a nice hotel for the moneyPosted Aug 1, 2014
Cons: They needed to improve the entire hotel.
The first day of check in there was no bell man there. Then we got keys to the room, it was old with old tv not working, the shower bottom was old bricks, the balcon had old wood deck and you could not over see the waters, and it smells in the room. We then went back to front desk to asked for a new room, the manager did give us a new room, it was much better, but there was a lot of bugs in the room and mosquitoes coming in thru the shower of the bathroom bottom, also the lamp did not work, telephone was not working and no numbers on it. This hotel is old century that looks like the 60ths, all furniture in the hotel was in 60ths, the eating areas was not use at all during dinner time. We seat outside. I am very disappointed about the whole situation, the food was not acceptable and the drinks was not acceptable. We was feed same food but different name, the drinks was limited. This is suppose to be an all inclusive hotel, and it was not. For the whole day after breakfast, lunch, and dinner, we had to go out and get something to eat in between each of them. This hotel is rate 1-2 overall and the money to stay in this hotel should be refunded to us. because it was not all inclusive as they state and the rooms was not up to stay arrangement.
for Everyoneby A verified traveler from ny
nice beachPosted Jun 16, 2014
Location: little hidden but ok
food service to slow --i have seen waiter picking up fallen spoon from floor and putting back to dining table same bfast menu-after 3 days running out of choices need remodel the whole hotel--falling in part my 2nd stay----------from 5 years ago nothing changed
for Everyoneby Alisha from Ohio, USA
Beautiful spot, away from the hustle and bustlePosted May 28, 2014
I stayed at Shaw park with my family for my destination wedding. Everything was so amazing. The staff were friendly, helpful, and courteous. The grounds were neat and tidy, albeit for a few stray cats. My wedding was handled professionally and even better than expected. The private beach is just that, private. You can't even see any other hotel unless you kayak out far enough. Every room has a front row view of the ocean. I would return in a heartbeat!
for Personal Eventby A verified traveler
Posted May 22, 2014 on Hotels.com
Older hotel 2 hours on the bus from the airport, but the staff was exceptional ! Local food was offered at every meal as a special, so i was not on the official menu
for Business Travelersby Timothy from U.S.A.
Too Many CatsPosted May 12, 2014 on Hotels.com
I thought the hotel was a great value and the staff was very friendly. The food was good but I hated the fact that cats roamed the eating area at will. They begged at the table every night and hotel staff did nothing to get rid of them. If the hotel has that big of a rat problem that they have to have cats in the patio area where guest are eating then I don't want to stay there.
for Everyoneby A verified traveler from New York, NY
Nice hotel for the money, close beach and riverPosted Apr 13, 2014
I had a wonderful time, the hotel was a little empty, no buffet style meal.Water was turn of for most of one of the day but they gave warning of the shut off before. Hotel is central located to everthing.