Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Manitoba Canada

Mixed feelings

Posted Feb 28, 2015
Pros: Nice pool area.The front balconies were a nice place to enjoy the sunsets,
Cons: Blocking off the street to traffic after midnight to cut down noise.
Location: Easy access to beach and airport.
The hotel itself was quite nice. The food was abit pricey but well presented. The staff especially the nice lads in the restaurant were very accomodating, however the front desk staff seemed to be quite aloof and not particularly helpful. The hotel was clean and the rooms were fine though hot water and water pressure were both sporadic. Unfortuneatly if you are not interested in going across the street to the beach there is very little reason to stay in this location and it is VERY noisy at night until quite late.The hip strip has little to offer to the general public. Wifi connection is also sporadic.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milton

Perfect location, wonderful beach across the road.

Posted Feb 24, 2015
I had the best room ever, after they upgraded me for free!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Average room

Posted Feb 24, 2015
Pros: The hotel was close to the beach, some shops and downtown Montego Bay. The breakfast was pretty good and inexpensive if you ordered from the menu.
Cons: Not sure if they can do anything to minimize the noise in the rooms facing the street. The wait staff was a little slow.
Location: nice if you want to visit little shops and walk to near by restaurants. You don't need to convert US to Jamaica in this area.
Room was fine but faced the street. The noise from the street was very loud all night long. If we were staying longer, we would have asked for another room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value centrally located hotel

Posted Feb 19, 2015
Pros: Value, location and
Cons: Wait times at dinner.
Great value hotel located on MO Bay's main strip opposite Doctor's Cove beach. All inclusive option is the way to go. Good buffet breakfast with a wide choice of both US and Jamaican dishes. With swimming pool, jacuzzi, free Wi-Fi, ping pong and pool table there's plenty to keep the family occupied. Very friendly and accommodating staff especially bartender Kenny.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brooklyn new york

couyld not be better

Posted Feb 11, 2015
Pros: every thing
Location: the location is top of the line whatever your heart desire it is there
I had a hell of a good time with no complain watsoever
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

We stayed for 1 night before heading to Negril.

Posted Feb 9, 2015
Pros: clean, great staff, very professional.
Location: We went to Margaretville for a few drinks and to take in the sea view, then the pork pit for great food.
Nice hotel, friendly staff, great location for our 1 night visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Healing Vacation

Posted Feb 3, 2015
Pros: Hotel staff: Wonderful from front desk, to the restaurant crew, maintenance, housekeeping, and tour. Had a nice band. ambience, ocean views etc.
Cons: Getting messages through
Location: Beach across the street, Pelican restaurant, craft market and more
For the most part our stay was quite enjoyable across the street from Doctors Cave Beach and in walking distance to very good restaurants, shops and entertainment. The hotel was very secure. Only drawback was important messages did not get to us which caused a change in our plans. Our phone did not work intitially but was repaired. We overlooked the cold water in the shower which was fixed the day we checked out, warm still not hot. Didn't mind as our travels around the world sometimes presents us with the same issue. Our taxi driver, Mr. Smith from the hotel was very protective of us and handled our every request with professionalism and warm hospitality. Extremely helpful. Hotel staff were some of the best we've come across, truly caring and hospitable.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was simply amazing!

Posted Feb 3, 2015
Hotel was lovely, intimate with an amazing staff. It was centrally located and if you wanted to book excursions the staff was more than accommodating. I have stayed at several of the resorts here and I am glad I decided to stay here this time. It was truly lovely. Definitely coming back.
2 out of 5
Recommended
for Getaway With Friends
by Larsfrom Borås

Medel hotel

Posted Jan 16, 2015 on Hotels.com
Tyvärr problem med avlopp i vårt badrum . Åtgärdades ganska snabbt. Ni har fel namn på ert utskick Lars är en av de som reste tillsammans med oss . Mitt namn är Pia Gabrielsson
3 out of 5
Recommended
for Couples
by A verified traveler

Ok, not great

Posted Jan 15, 2015 on Hotels.com
Staff was room didn't have a safe lock key so couldn't get the room cleaned. A lot of street noise. Once your in your room no one really wants to help you with issues any longer.