Ratings based on 1,310 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2014
Pros: on the beach
Location: near by is the wharf and cannery row.
Had booked this room for my niece and her new husband...they were very happy with the location and hotel.
4 out of 5
Recommended
for Couples
by A verified traveler from Texas

Nice View and Location.

Posted Sep 13, 2014
Pros: Location
Cons: Better coffee maker and continental breakfast would be nice.
Location: Close to Cannery Row and 17 Mile Drive. Beach was easily accessible for viewing and walking.
The view was spectacular! The Pacific Ocean waves rolling over and making the most soothing sounds was worth the price. Room was somewhat smaller than expected after staying in the Best Western in Healdsburg, but the room was clean and comfortable. Amenities were good. Coffee maker was somewhat difficult to use. TV was excellent with lots of choices for channels. Didn't use the dining facilities for Breakfast or Diner. Bed was comfortable and was able to secure privacy easily once we figured out how to work the controls. Property was close to Cannery Row and 17 Mile Drive. Easy to get to both. We enjoyed our stay very much. Would stay there again.
Comment from Hotel Management
Sep 15, 2014 by Hotel Manager, Hotel Management
Thank you, Phil for your 4-star review. We're happy you enjoyed your stay and had a nice visit while in Monterey. We appreciate you mentioning the parts of your stay you favored most and we hope you will be back to stay again soon.
2 out of 5
by A verified traveler from Richland

We were put in the worst room in the hotel!

Posted Sep 12, 2014
The room is very old and a lot of mechanical noise all night from heating and cooling or whatever'
Comment from Hotel Management
Sep 14, 2014 by Hotel Manager, Hotel Management
We thank you for being a guest of our hotel, but apologize if your stay was disrupted due to noise. We hope you spoke with our staff while on the property, so that we may have worked to remedy a solution.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

A nice place to lay your head after a busy day

Posted Sep 11, 2014
Pros: The pool, the cleanliness of our room, the views, closeness to everything and yet not in a busy location, and the excellent attitude of the staff.
Cons: The decor and the attentiveness of the staff in the restaurant.
Location: There are lots of trails to walk that lead to the beach, lots of places to shop, and the aquarium. Pacific Grove is 5 minutes away (Lovers Point).
Beautiful views from the ocean side and beach. Quiet, even on the garden side that is closer to the freeway, no noise at all. The room decor is outdated but the room was absolutely spotless (great housekeeping) which is most important. However; when we were seated in a booth at the restaurant, there was food on the booth and table. That is something that should be easy to spot. The pool was great, always towels poolside as well. The gentleman that checked us in was very polite and professional. At the end of a busy day at the aquarium, beach, or shopping, it is a great place to catch some r&r. Very child/family friendly, no dirty or hostile attitudes toward my sometimes boisterous three year old.
Comment from Hotel Management
Sep 14, 2014 by Hotel Manager, Hotel Management
Thank you for your recent stay at our beach hotel. We are glad to hear you and your family had a nice stay while with us. Sounds like you had a fun-filled trip and we hope you will be back to visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous Stay on the Beach!

Posted Sep 10, 2014
Pros: The Beach! The pool!
Cons: Should have free parking for guests.
Loved out stay here. We say sea lions and dolphins right from the beach!
Comment from Hotel Management
Sep 14, 2014 by Hotel Manager, Hotel Management
Thank you for your 5-star review. We love hearing that you had such a fabulous stay and got a chance to see our abundant sea life. We hope you will be back for another visit soon.
3 out of 5
by A verified traveler from Los Angeles

Needs a refresh

Posted Sep 8, 2014
Pros: the restaurant was nice and being able to walk on the beach in the morning is great!
Cons: oh god, so much...small cosmetic things, paint, flooring, decor. the elevator is extremely slow and sketchy.
Location: beach, shopping Cannery Row or Fisherman's Wharf, aquarium
This is an older property that charges more due to its location on the beach. Do not pay extra for the room with an ocean view! you enter your room from the outside, like a Motel 6 and so, of course, your window sets back a bit. With the railing of the walkway, it would obscure your view of the bay, not to mention having to have your window shades open and anyone who walks by, can view into your room. We chose the Garden View, which is essentially the parking lot view from the 3rd floor but it is still preferable to the additional expense for an obstructed view. Also, do not get a bottom floor Garden View room. While there is greenery to view on the bottom level, the bottom level is recessed (the lobby level is actually Level 2) and so it has a dark and shady basement feel to it. This property could be stellar if it received a major refresh but it doesn't look like the ownership wants to invest in that. Most of the upgrades seem to be half measures and are photographed in the best light and used on the website. This property reminds me of a Hollywood starlet coasting on her stardom from long ago....
Comment from Hotel Management
Sep 15, 2014 by Hotel Manager, Hotel Management
Thank you, Matt for being a guest of our hotel. We appreciate you sharing your feedback so that we might know where we can improve. Our property will be undergoing a refresh with some renovations planned for the coming months. We hope you enjoyed your time in Monterey and will return to visit again to view the new updates.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice hotel by the beach

Posted Sep 5, 2014
Not bad. Nice location with nice views of the ocean
Comment from Hotel Management
Sep 5, 2014 by Hotel Manager, Hotel Management
Glad you enjoyed our beach proximity and ocean views. Thank you for being our guest and we hope to see you again.
1 out of 5
by A verified traveler

Waste of money

Posted Sep 2, 2014
Pros: nothing!
Extremely over priced, substandard accommodations, sticky dirty carpet in our room, room service prices to high
Comment from Hotel Management
Sep 5, 2014 by Hotel Manager, Hotel Management
We thank you for being a guest of our hotel and we are disappointed to hear you did not find your stay to be of good value. We do always try to rectify any concerns while on property whenever we can, so we hope you took the opportunity to speak with one of our managing staff.
4 out of 5
by A verified traveler

Noise in room (from lift)

Posted Sep 1, 2014
Nice hotel in beautiful situation. Only downside was unpleasant noise from lift, they thought, but a bit like a drill every few minutes - from early till late.
Comment from Hotel Management
Sep 3, 2014 by Hotel Manager, Hotel Management
Thank you for being a guest of our beach hotel. We appreciate your review and feedback and we hope you had a great time in Monterey. We hope you have a chance to visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tracy, CA

Relaxing beach birthday get away

Posted Aug 25, 2014
This place is perfect for beach lovers. Beautiful views and convent beach access. Elegant lounge with fireplace and gorgeous ocean view. Live music, cocktail hour, restaurant, room service. No reason to even leave the resort. Loved my stay and will be going back. Worth every penny.
Comment from Hotel Management
Aug 27, 2014 by Hotel Manager, Hotel Management
Wow - thank you, Tracie for leaving us such a kind review. We are so glad you loved your stay with us and enjoyed all the amenities our hotel provides. Your feedback is valuable to us and we look forward to your next visit to our beach hotel.