Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sweet Carmel

Posted Jun 30, 2015
Close to the ocean, shops and restaurants. I short drive away to trails and Pacific Grove. Nice get-away from city noise!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Nice place

Posted Jun 30, 2015
Pros: Good view of the ocean nice balcony
Cons: Breakfast. Coffe tasted funny bacon kinda greasy otherwise good
Location: You could walk everywhere We walked to breakfast several times in Carmel
First room dark too close to the desk no view lots of people passed by . We registered requested another room they were very accomadating moved our luggage when the new room was ready the next day housekeepers and all staff very warm and friendly balcony was nice good ocean view
2 out of 5
by A verified traveler from Washington State

Posted Jun 24, 2015
Pros: Staff, location
Cons: Odor of room
Staff is VERY friendly and takes care of one's needs. The room was very "perfumy" upon entry. Once that wore off, the smell of very old, stale smoke took over. That was disappointing. View was of the roof but since we were only there one evening, wasn't a big deal. Any longer of a stay, I would have requested a different room. Location is great. Can walk to most needed places.
5 out of 5
Recommended
for Everyone
by A verified traveler from bay area ca

Great view ! Easy walk to great shops and cafes

Posted Jun 20, 2015
Nice walks to shops and restaurants I love Carmel and the charm!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hübsches gemütliches Hotel in guter Lage

Posted Jun 10, 2015
Guter Außeneindruck. Gepflegte Anlage. Sehr freundlichesr Empfang. Geräumiges Zimmer. Sehr sauber. Leider sehr schlechtes Klappbett für den dritten Erwachsenen. Schöner Pool. Gutes Frühstücksbuffett. Leider mit Pastikgeschirr.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent find!

Posted May 25, 2015
Great Location, downtown, will definitely return👍
4 out of 5
Recommended
for Everyone
by A verified traveler from an jose

In middle of town

Posted May 18, 2015
Nice hotel Close to everything beach,restaurants and shops
4 out of 5
Recommended
for Couples
by A verified traveler from Sacramento

Great view and ok room.

Posted May 16, 2015
Pros: Friendly staff and beautiful surroundings and comfortable room.
Cons: There needs to be an upgrade to the space for breakfast. \ Pillows are not conducive to rest.
Location: Golfing, wine tasting, shopping, good restaurants, beautiful scenery, including beach.
The view was fabulous. There is a little balcony with a couple of substantial chairs which were comfortable. The room itself was spacious and comfortable, but the decor is little out of date. Great Samsung TV, and refrigerator, and fireplace. The bed is comfortable, but the pillows were terrible. Small bathroom, but clean and have all the usual amenities .Lunch room is light and airy, but does not accommodate The 60 so guest rooms. Overall, a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Blocks away from evrything

Posted May 16, 2015
Great place for the price. The location was fantastic. Blocks away from everything, beach, grocery stores, Carmel's best shops and restaurants. My husband and I walked to dinner both nights, and the beach. We didn't have to drive any where; we never moved our car. Staff was welcoming at arrival and the breakfast muffins were great. We would stay here again.
2 out of 5
by A verified traveler

Musty, noisy, and uncomfortable, good location

Posted May 14, 2015
Pros: Location is right on the edge of the Carmel shops and galleries area.
Cons: It needs serious remodeling, soundproofing, and staff education.
Location: It's a good location, but I advise staying at one of the many other hotels that have just as good or better locations in downtown Carmel.
Musty room, noisy from other guests and from housekeeping staff shouting loudly at each other in Spanish, very uncomfortable, small bed. Nowhere near the usual good Best Western standard. Breakfast was ok. Excellent location. No problem or objection when I cancelled the second night I had reserved.