Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom an jose

In middle of town

Posted May 18, 2015
Nice hotel Close to everything beach,restaurants and shops
4 out of 5
Recommended
for Couples
by A verified travelerfrom Sacramento

Great view and ok room.

Posted May 16, 2015
Pros: Friendly staff and beautiful surroundings and comfortable room.
Cons: There needs to be an upgrade to the space for breakfast. \ Pillows are not conducive to rest.
Location: Golfing, wine tasting, shopping, good restaurants, beautiful scenery, including beach.
The view was fabulous. There is a little balcony with a couple of substantial chairs which were comfortable. The room itself was spacious and comfortable, but the decor is little out of date. Great Samsung TV, and refrigerator, and fireplace. The bed is comfortable, but the pillows were terrible. Small bathroom, but clean and have all the usual amenities .Lunch room is light and airy, but does not accommodate The 60 so guest rooms. Overall, a pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Blocks away from evrything

Posted May 16, 2015
Great place for the price. The location was fantastic. Blocks away from everything, beach, grocery stores, Carmel's best shops and restaurants. My husband and I walked to dinner both nights, and the beach. We didn't have to drive any where; we never moved our car. Staff was welcoming at arrival and the breakfast muffins were great. We would stay here again.
2 out of 5
by A verified traveler

Musty, noisy, and uncomfortable, good location

Posted May 14, 2015
Pros: Location is right on the edge of the Carmel shops and galleries area.
Cons: It needs serious remodeling, soundproofing, and staff education.
Location: It's a good location, but I advise staying at one of the many other hotels that have just as good or better locations in downtown Carmel.
Musty room, noisy from other guests and from housekeeping staff shouting loudly at each other in Spanish, very uncomfortable, small bed. Nowhere near the usual good Best Western standard. Breakfast was ok. Excellent location. No problem or objection when I cancelled the second night I had reserved.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to beach and amenities.

Posted May 13, 2015
Walking distance to shops, restaurants and the beach.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Palm Beach, FL

Convenient location to the main street in Carmel.

Posted May 8, 2015
Pros: We liked the location, the front desk people, and the room itself.
Location: There were many restaurants and the town's main street within easy walking distance. We were able to walk right down the main street to the beach.
We had a lovely, clean room with a view across to the ocean from our private balcony. The bed was comfortable, the furniture was contemporary, and their was even a live orchid in the room to make it more attractive and inviting. Free wi-fi and breakfast were included in the room rate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

All good

Posted May 4, 2015
Very pretty area and hotel was clean and tidy, even used the fire in room. Staff very helpful too.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Excelente estancia. Supero las expectativas.

Posted May 4, 2015
Después de ver las fotos del hotel en internet estábamos un poco inquietos pero no teníamos otra opción. La verdad es que las fotos no le hacen justicia. El hotel está en perfectas condiciones. El desayuno está muy bueno y el personal es muy amable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sorry we only stayed for one night

Posted Apr 25, 2015
Hotel was clean and well maintained. Room was comfortable and well proportioned - the first shower I had been able to stand up under in a week and a half! Breakfast was simple but adequate. Carmel is a lovely place - must visit the Carmel Mission.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Morgan Hill, Ca

Decent hotel with a great location.

Posted Apr 19, 2015
Pros: Location, staff.
Cons: Could use some updating.
Location: Lots of things to do - great food, great places to walk and shop.
Hotel staff was helpful and accommodating, allowing us early check-in for a wedding. The hotel is in a great location and ok - not great. It could use some updating.