Studio Cottage with Wet Bar | Premium bedding, minibar, individually decorated, individually furnished

Reviews of Carmel River Inn

2 out of 5
Carmel River Inn
26600 Oliver Rd, Carmel, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 166 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Maya, Seattle

Traveled with partner
Great place. Was disappointed however that our cottage didn't have a fireplace like in the photos of that category we chose. Bed was very comfortable and the cottage is very cozy.
Stayed 1 night in Apr 2024
Response from Michael on Apr 20, 2024
Thank you for your feedback. Please note all cottages are unique and have different amenities.

10/10 Excellent

Sheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet property; lovely, modern cabin; space for the children to run and play outside. Conveniently located just off California Rt. 1 and in close proximity to both the wonderful natural features of the coast, the excellent downtown beach, and the many nice site-seeing, dining and shopping options in Carmel.
Stayed 2 nights in Apr 2024
Response from Michael on Apr 9, 2024
Thank you Sheryl!

2/10 Terrible

Jaymee, la puente

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything about this property is so old. Even the smell. Even the keys are literally a key in a large key ring like a bangle. The doors are the ones you can open halfway, so weird. I was disappointed because the reviews were nice. The bathroom/shower is tiny and super old. The drain is almost too scary to look at. The shower handle and hardware are loose and falling apart, not to mention the shower door. The laminate floors are splitting. The walls are thin. There are not enough outlets to plug chargers for gadgets. No microwave. The bathroom mirror is broken in the corner. It is quiet because it is somewhat hidden and almost easy to miss the turn to the entrance. It literally is next to the river/water stream. That one is somewhat nice. The 2 male receptionists I've met, one on the day of check in and one on the day of check out were at least nice and friendly.
Stayed 2 nights in Apr 2024
Response from Michael on Apr 8, 2024
Thank you for your recent visit with us. The rooms at our property are diverse, with a mix of retro and modern. We apologize that your accommodations did not meet your expectations. We will share your thoughts with our staff and management to look into the issues you had seen. We hope that you will give us another opportunity in the future while visiting Carmel, thank you.

10/10 Excellent

Gladis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the Studio Cottage with Wet Bar Two Beds. It was a wonderful stay, we enjoyed the beautiful river that runs in the back of the inn. There is a swing which we enjoyed after our nice walk through the grounds. Our cottage had a small table and 2 chairs outside, which was wonderful to enjoy our coffee. Thank you for the making out stay wondeful.
Stayed 2 nights in Mar 2024
Response from Michael on Apr 8, 2024
Thank you!

10/10 Excellent

fritzie anne

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place to stay, easy access to restaurants and shops. The best part is overlooking Carmel river from our balcony .
Stayed 2 nights in Apr 2024
Response from Michael on Apr 7, 2024
Thank you!

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet, It is nice that it’s right by the river
Stayed 1 night in Mar 2024
Response from Michael on Mar 27, 2024
thank you

10/10 Excellent

Daniella

Stayed 1 night in Mar 2024
Response from Michael on Apr 15, 2024
Thank you

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly.
Stayed 1 night in Mar 2024
Response from Michael on Mar 25, 2024
Thank you!

10/10 Excellent

Karl

Stayed 2 nights in Mar 2024
Response from Michael on Apr 4, 2024
Thank you!

10/10 Excellent

Andres

Stayed 1 night in Mar 2024
Response from Michael on Apr 4, 2024
Thank you!

4/10 Poor

ALVIN

Stayed 1 night in Mar 2024
Response from Michael on Apr 1, 2024
Thank you!

10/10 Excellent

Xiaoying

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Mar 2024
Response from Michael on Mar 7, 2024
Thank you!

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family
Stayed 2 nights in Mar 2024
Response from Michael on Mar 4, 2024
Thank you!

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay friendly staff and clean rooms
Stayed 1 night in Feb 2024
Response from Michael on Feb 23, 2024
Thank you!

10/10 Excellent

Ke

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to take your pup.
Stayed 2 nights in Feb 2024
Response from Michael on Feb 20, 2024
Thank you!

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we thought we had reserved wasn't what they gave us. The bathroom shower door was moldy. We left and are disputing our reservation.
Stayed 3 nights in Feb 2024
Response from Michael on Feb 13, 2024
Hi Angela, We do have different room types available on Expedia and we are sorry you were confused. But you did reserve a standard king room not a cottage. We work hard with Expedia to make sure the photos and descriptions are accurate.

6/10 Okay

Lydia

Stayed 2 nights in Feb 2024
Response from Michael on Feb 13, 2024
Thank you Lydia

10/10 Excellent

ENRIQUE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, super clean room and nice view to the back yard and river,
Stayed 1 night in Jan 2024
Response from Michael on Jan 31, 2024
Thank you!

6/10 Okay

Lora

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Michael on Jan 31, 2024
Thank you

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2024
Response from Michael on Jan 29, 2024
Thank you!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and Cozy
We love this spot. Rustic Nd comfortable. Newly renovated bathroom is really nice!
Stayed 2 nights in Dec 2023
Response from Michael on Jan 29, 2024
Thank you!

10/10 Excellent

Mitchell

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Michael on Jan 31, 2024
Thank you!

10/10 Excellent

Erica

Stayed 1 night in Dec 2023
Response from Michael on Jan 29, 2024
Thank you!

8/10 Good

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, pleasant, well maintained rooms.
Stayed 2 nights in Dec 2023
Response from Michael on Jan 29, 2024
Thank you!

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean rooms! Perfect for our short night in Carmel. Would definitely visit again.
Stayed 1 night in Dec 2023
Response from Michael on Jan 29, 2024
Thank you!

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
This place was even better than I was anticipating. We loved our cottage with a wet bar. Super clean and modern inside. The clawfoot bathtub was lovely and I actually didn't know it was going to have a fireplace unit in it. Would definitely recommend or stay again.
Stayed 1 night in Dec 2023
Response from Michael on Jan 29, 2024
Thank you!

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2023
Response from Michael on Nov 30, 2023
Thank you!

10/10 Excellent

DONALD

Traveled with family
Liked: Property conditions & facilities
An enchanting garden like and enchanting cottage. King-size bed, crisp linen n fluffy towels.
Stayed 2 nights in Nov 2023
Response from Michael on Nov 27, 2023
Thank you!

10/10 Excellent

Holly

Stayed 3 nights in Nov 2023
Response from Michael on Jan 29, 2024
Thank you!

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the environment that is surrounding the little cottage. Beautiful room and board. Small bathroom but it was rather quaint. Will come here again the next opportunity. Good food and great place to vacay. Recommend staying here for the Point Lobos Hike.
Stayed 1 night in Nov 2023
Response from Michael on Nov 13, 2023
Thank you!

8/10 Good

Kimberly

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We chose Carmel River Inn for a girls weekend get away. The cottage was so cute and perfect for us. The porch was nice for morning mimosas and painting. We loved that we weren't sharing walls with anybody. The room included microwave, toaster, real dishes, and a dishwasher. All of the dish cleaning supplies were there as well. There was a coffee pot (the real kind, not pods) and they made sure we had enough coffee. Staff was super friendly and the grounds were lovely. The only negative is that we did get some ants looking for water in the evening.
Stayed 2 nights in Nov 2023
Response from Michael on Nov 13, 2023
Thank you for your feedback.

8/10 Good

Brand

Stayed 2 nights in Nov 2023
Response from Miriam on Nov 13, 2023
Thank you!

6/10 Okay

melissa leann

Liked: Staff & service
The rooms are very dated. My room did not look like the photos which I always check so I know what I’m getting. Very outdated, old, felt like grandmas basement…and was definitely not worth the price. the staff was very friendly and helpful.
Stayed 1 night in Nov 2023
Response from Michael on Nov 8, 2023
Thank you for your feedback. Although we do have a variety of room types as well as vintage and modern cottages, some renovated. The room you stayed in is reflected accurately in our photos on Expedia. We pride ourselves on making sure the guest is aware prior to visiting. We are sorry for any confusion and sorry you did not enjoy your stay.

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! Super easy to get to, fast check-in/check-out. We stayed in one of the cottages and it was extremely cute and cozy. 10/10 and would absolutely stay here again when we are in town. Best way to celebrate our engagement together!
Stayed 2 nights in Nov 2023
Response from Michael on Nov 7, 2023
Thank you!

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room the backview
Stayed 1 night in Oct 2023
Response from Michael on Nov 7, 2023
Thank you!

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great service and loved calm area…fire pit and grass area
Stayed 2 nights in Oct 2023
Response from Michael on Oct 23, 2023
Thank you!

10/10 Excellent

Tha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Oct 23, 2023
Thank you

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Oct 2023
Response from Michael on Oct 23, 2023
Thank you

10/10 Excellent

Cecilia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable, clean and dog friendly. Location is nice because it feels like one is out in the Carmel country, sometime I don’t like being in a crazy bustling loud city/town.
Stayed 2 nights in Oct 2023
Response from Michael on Oct 10, 2023
Thank you!

10/10 Excellent

TAMMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Nov 7, 2023
Thank you!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, thanks!
Stayed 2 nights in Aug 2023
Response from Michael on Nov 7, 2023
Thank you!

4/10 Poor

Zark

Traveled with family
Disliked: Staff & service, property conditions & facilities
I recently stayed at the Carmel River Inn, and I must say that my overall experience was quite disappointing. While the inn itself is situated in a beautiful location and has the potential to offer a comfortable stay, there was one glaring issue that marred our visit. The major problem we encountered during our stay was the malfunctioning heater in our room. Given the premium price we paid for our stay, we expected all amenities to be in excellent working condition. Unfortunately, the heater did not function properly, leaving us in a cold and uncomfortable room. We had to resort to using a portable heater that was provided, which felt like a makeshift solution and not what we had anticipated for a stay at this price point. The fact that the heater was not working properly was not only inconvenient but also, in my opinion, entirely unacceptable. It's fundamental for any lodging facility to ensure that basic amenities like heating are in perfect working order, especially in a location like Carmel where cooler temperatures are common. While the surrounding area and ambiance of Carmel River Inn are undoubtedly charming, the experience was overshadowed by the discomfort caused by the heater issue. I would strongly urge the management to pay closer attention to the maintenance and functionality of amenities to avoid similar disappointments for future guests.
Stayed 2 nights in Sep 2023
Response from Michael on Oct 4, 2023
Thank you for your recent stay with us. This should have never happened at all during your stay. We apologize the agent on duty was not able to remedy the issue and that the space heater did not produce adequate heat in the room. Our staff does ensure things such as this does not happen. However, from time to time there is a possibility of a malfunction or some other anomaly. We will share your feedback with our staff to bring awareness of what you had experienced, thank you kindly!

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and staff was friendly
Stayed 1 night in Sep 2023
Response from Michael on Oct 3, 2023
Thank you!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, pleasant and spacious room. Overlooking the river. Good coffee and service at the front desk. Som road noise but not too bad. Would definitely return.
Stayed 3 nights in Sep 2023
Response from Michael on Oct 3, 2023
Thank you!

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Michael on Sep 26, 2023
Thank you!

8/10 Good

Jean

Traveled with pets
Liked: Staff & service, property conditions & facilities
Unfortunately garbage was left under sink from previous occupants and cleaning cloths left on nightstand. Otherwise accommodations were nice. It’s a nice property and excellent for taking your four footed friend. Would book again.
Stayed 2 nights in Sep 2023
Response from Michael on Sep 26, 2023
Thank you for your feedback we have shared this with our team to improve our service.

10/10 Excellent

Jose

Stayed 3 nights in Sep 2023
Response from Michael on Oct 10, 2023
Thank you!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michael on Sep 26, 2023
Thank you

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Michael on Sep 19, 2023
thank you!

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. It’s beautiful. Staff are wonderful. I will definitely recommend.
Stayed 2 nights in Sep 2023
Response from Michael on Sep 14, 2023
Thank you!