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Reviews of Casablanca On The Beach

3.5 out of 5
Casablanca On The Beach
101 Main St, Santa Cruz, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1202 reviews" "
Rating 8 - Good. 262 out of 1202 reviews" "
Rating 6 - Okay. 111 out of 1202 reviews" "
Rating 4 - Poor. 52 out of 1202 reviews" "
Rating 2 - Terrible. 66 out of 1202 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Blaine, Whitewater

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Brandi

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Parvindar, Antelope

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is dirty. Dog hair everywhere. Floor is gross. Spider web everywhere. Overall, a horrible place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

ROHIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

6/10 Okay

Sophia Sabrina

Traveled with family
Disliked: Amenities
PROS: close to the boardwalk, beautiful views, price was decent, somewhat attentive staff CONS: room reeked of bleach, cobwebs, construction noise and eye sore, “continental breakfast” was very sad.
Stayed 1 night in Mar 2024

8/10 Good

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Martha

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location!!Walking distance from boardwalk and pier. Not a full breakfast at all. Room could use some extra cleaning. Love the balcony with fireplace!
Stayed 1 night in Mar 2024

10/10 Excellent

Waleed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, thank you!:)
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

alvena

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
It is a pet friendly hotel. There was urine stains on the wall in the bathroom, where a dog had urinated. They were supposed to get back to me regarding this issue on monday, its Thursday still haven't heard from the hotel manager?
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Omg, million dollar view, from the room itself, for a very reasonable rate! I only live a few hours away, so when I saw the weather forecast for unseasonably warm and clear, I decided on a whim that an overnight beach visit was in order. GOOD CALL! Just the perfect location, easy walk to the boardwalk, all up and down the beach, easy parking, simple but clean room, gem of a place for an off season taste of paradise.
Stayed 1 night in Feb 2024
Response from Ellen on Mar 4, 2024
Thank you, Chris! We’re thrilled to hear you had a lovely stay! Yes, it sounded like a great call to come to Santa Cruz on a whim! Your feedback is appreciated, and we hope to see you again in the future!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ellen on Mar 4, 2024
Thank you, Martha! Your feedback is appreciated, and we hope to see you again in the future!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ellen on Mar 4, 2024
Thank you for taking the time to leave us a review, Charles! We hope to see you again, and we strive to provide another wonderful stay for you!

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, hope to return ASAP! Highly recommended
Stayed 1 night in Jan 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kim

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Location's very close to the pier, arcade, and boarkwalk.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is across the street from the beach, a block from boardwalk and wharf. The room was large and comfortable.
Stayed 2 nights in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. We will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

Hailey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024
Response from Ellen on Feb 17, 2024
Thank you, Hailey! We’re thrilled to hear you had a lovely stay and that you enjoyed our location. Your feedback is appreciated, and we hope to see you again in the future!

10/10 Excellent

Christipher

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent visit property was quiet and clean great views definitely will be back
Stayed 1 night in Feb 2024
Response from Ellen on Feb 17, 2024
Thank you, Chris! We’re thrilled to hear you enjoyed our ocean views! Your feedback is appreciated, and we hope to see you again in the future!

8/10 Good

Sarah

Traveled with partner
Perfect spot for what we needed just felt like the photos showed a bit better but we did come in during a week of rain and storms so I’m sure that was the cause.
Stayed 3 nights in Feb 2024

8/10 Good

toric

Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024

6/10 Okay

William, Valencia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view and clean
Stayed 1 night in Jan 2024
Response from Ellen on Jan 27, 2024
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

MICHAEL

Traveled with partner
Stayed 1 night in Jan 2024
Response from Ellen on Jan 20, 2024
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best!
Stayed 1 night in Jan 2024
Response from Ellen on Jan 20, 2024
Wow, thank you for such a fantastic compliment! Our team strives to provide the very best service for our guests. We hope to see you again and we aspire to create another wonderful stay for you!

8/10 Good

James

Stayed 2 nights in Jan 2024

2/10 Terrible

Lalitha

Stayed 2 nights in Jan 2024

10/10 Excellent

Mary-Ann, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Ellen on Jan 13, 2024
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

Jim

Traveled with partner, Traveled with pets
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Ellen on Jan 13, 2024
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 Good

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was nice about this stay except for the 1 hour power outage we experienced.
Stayed 1 night in Jan 2024

10/10 Excellent

Nirup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. it was right on the water and the staff was super friendly. They gave me a bottle of wine to have when my friends came.
Response from Ellen on Jan 13, 2024
We appreciate you taking the time to write us a review! We're so happy you enjoyed your bottle of wine with your friends! We hope to see you again sometime!

8/10 Good

Laurel

Traveled with partner
Casablanca was a nice place to stay. Right across from the beach which we loved. Easy walking distance to all the major Santa Cruz hot spots. Overall good experience.
Stayed 1 night in Dec 2023
Response from Ellen on Jan 13, 2024
We appreciate you taking the time to write us a review! We are so lucky to have this wonderful location so close to all the attractions this area has to offer! We hope to see you again soon!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for my kiddos, they had no issues, and treated as a valued guest. Thanks
Stayed 1 night in Jan 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have always wanted to stay in one of the 2 hotels that are right across from the beach with the second floor balcony views. We had a great stay it was beautiful. The only issue I had was that I prepaid for the room. When I got there they asked for a credit card on file which I know is a common practice incase there is damage. The part I didn't like was they charged my card $100 dollars when we checked in and held onto it for 5 days after we checked out. Maybe that's a common practice as well but it is not something I have experienced in the past and there was no mention of this additional charge when I booked the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Orlando

Stayed 2 nights in Dec 2023
Response from Ellen on Jan 27, 2024
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was moving back and forth, not attached to ground? Coffee maker wasn’t clean. Still had a coffee pod inside from previous customer. For the price that we paid, we should’ve had an ocean view. We were in a “cottage” Stairs were just horrible. (Especially for me with bad knees) This room was loud and extremely noisy. Dog run area was by our room and if we opened windows, all we could smell was dog poop. The staff was nice and friendly and the bed was comfortable. Shower was nice but had no water pressure.
Stayed 1 night in Dec 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
This place was absolutely amazing my room was quiet My high lite was "Jessica"she is an ANGEL hopefully she is getting 2024 raise....
Stayed 1 night in Dec 2023
Response from Ellen on Jan 5, 2024
We are so thrilled that you enjoyed your quiet room and we are so lucky to have Jessica leading our lovely team! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

Cassandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here… so much charm and close to everything… great service… friendly and quiet
Stayed 2 nights in Dec 2023
Response from Ellen on Jan 5, 2024
We appreciate you taking the time to write us a review! We always try to create a relaxing and quiet environment for our guests. You really cannot beat our location! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

Jasun

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Dec 2023
Response from Ellen on Dec 31, 2023
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The polar express train goes right by the room it was fun waving at all the kiddos on their big adventure. A diverse staff, I Love SC and this place was on the bucket list of places to stay. I will be back.
Stayed 2 nights in Dec 2023
Response from Ellen on Jan 5, 2024
We appreciate you taking the time to write us a review! This location is very magical during the holiday season with the polar express train that rides right in front of our hotel! We are very lucky to have such an incredible team. We hope to see you again and we aspire to create another wonderful stay for you!

8/10 Good

Alma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing, and not worth the price.
Little things reflect that room are not well maintained. For example, the front door only opened with a great deal of effort don’t a warped floor. Although at check in we were told that coffee and pastries would be available in the lobby in the morning, there were no pastries and what was left of weak coffee. The rooms were cold and barely furnished. Although we chose it because of its pet friendly policy, another guest allowed their dog to poop all over the place, and failed to pick it up, leaving quite the mess.
Stayed 1 night in Dec 2023

8/10 Good

Afsoon

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

judi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, great views of the beach and great lication
Stayed 3 nights in Dec 2023
Response from Ellen on Dec 31, 2023
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 Excellent

Radhakrishna, Pleasanton

Stayed 2 nights in Dec 2023
Response from Ellen on Dec 31, 2023
We appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!