Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Mike & karen from Northen ca.

very nice view, walking distance

Posted Feb 17, 2014
Pros: Great view, walking distance to the board walk, pier, and beachs.
Cons: incidental charges
Location: surf,swim, hike ,bicycle,
p recharged us for incidental charges and parking on check in,Took the money out of our bank account instantly, had no access to that money for any thing else. We had two nights of parking and one breakfast charged to our room, about one third of what they took from our bank. Two days later we still have not had our money released.We had to cut our vacation short. If you want to stay there you need more money than you think you do.
2 out of 5
by Mark from North Carolina

Disappointing...

Posted Feb 17, 2014
Pros: Nice room...great location...great view of the ocean.
Cons: Please be considerate of your guest...keep it quiet in the hallway. Don't slam doors, don't talk on the two-way radio while your in the hallway.
Nice hotel, great location. My main problem is how noisy the hotel staff were in the hall ways. It also didn't help that we had a room on the hall behind the main check in / hotel office. Between the cleaning crew banging around and slamming toilet seats in the rooms on either side of us, the constant slamming of the office door as employees went in and out at all hours of the day and night didn't help. Whatever you do, do not take a room in the hallway behind the office..
3 out of 5
by A verified traveler

Okay hotel

Posted Feb 16, 2014
The hotel has been updated but lacked a pleasent or unique feel.
5 out of 5
Recommended
for Everyone
by Susan from Yorba Linda, CA.

Susan

Posted Feb 16, 2014
Pros: The view!
Location: We were just passing through.
This hotel was great. The view was beautiful at sunset. The room was very clean and comfortable. The bed and pillow were very comfortable! The mattress was best ever.
5 out of 5
Recommended
for Everyone
by teresa e from ca

Nice hotel on the beach

Posted Feb 3, 2014
Very nice hotel on the beach close to wharf with great restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveler

WATCH OUT FOR HIDDEN COSTS

Posted Jan 18, 2014
The Hotel was as expected since I'd visited there before. Room was clean and comfortable. The beach view cannot be beat. What I didn't expect was $24 per day parking in an empty parking lot. That I think is excessive. I booked the hotel through Expedia and got a great daily rate, but given the parking was the rate that good? I wonder...
4 out of 5
Recommended
for Everyone
by rebecca from dublin, ca

Nice hotel. Right by the beach. Great view of pie.

Posted Jan 11, 2014
We stayed here for our anniversary with our 2 young children. Everyone was very friendly and we were right on the beach. 1st floor. The restaurant, Aquarius was amazing!!! The waiter and food were one of the reasons why we would come back to this hotel!
5 out of 5
Recommended
for Everyone
by Linda from Portland, Oregon

Excellent view and close to beach

Posted Jan 9, 2014
Pros: The view from the room and easy access to the boardwalk and pier.
Cons: Better signage to locate the pool and beach access from the room.
First time to stay at this hotel. The view from our room was perfect. The room was very nice and the shower was amazing. The staff was great and helpful. Our meal from room service was fresh and served in a timely manner. We will be back.
4 out of 5
Recommended
for Getaway With Friends
by CT from California

European flare with American hospitality

Posted Jan 7, 2014 on Hotels.com
Quality of service was great from valet to reception. Disappointed with room-had to call for bath towel since we were given only one bath towel. Also, had to asked maid service to come back to the room and clean up the spilled coffee in the patio. Handheld shower can be cleaner (mildew/mold?). The bed was comfortable. The pillows were too soft for my comfort. The view from the room (7th floor) was awesome! Though not as luxurious as other hotel that we've stayed, we enjoyed our stay. Location was ideal.
5 out of 5
Recommended
for Everyone
by Roy from San Francisco

Nice hotel, great location

Posted Jan 6, 2014
Pros: Location, nice room, amenatities
Cons: The exit from the valet parking can be difficult when traffic outside hotel is heavy. A stoplight would probably help
Location: Walk on the pier, go to the board walk, downtown is close by, Captitola a quick drive