Ratings based on 787 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from west covina ca

Great hotel near the beach.

Posted Sep 6, 2014
One of the most rewarding visit to a hotel l ever visited. Truly recommend this hotel to all coming to Monterey.. The staff were very warm and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lafayette Indiana

My stay in Monterey

Posted Sep 3, 2014
Pros: The hotel was helpful and very nice and treated us very nice as well. The breakfast was amazing in the morning, The shuttle was a great savings as wel
Cons: The only thing that I`d say that could been better was the A/C. That`s not to say it wasn`t working, just could have been a little cooler in the room.
Location: Great location, just minutes from the beach, and just a few minutes by car/hotel shuttle to the aquairum, cannery row or fishermans warf.
Loved evey bit of my trip. The hotel was good enough to pick up/drop off when it could and when it couldn`t they even called me a cab. I thought that nice of them when they had no control over when we could be picked up. The hotel was amazing inside and out, the room was very nice as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very comfortable stay. Happy hour a bonus!

Posted Sep 2, 2014
Comfortable beds but would have liked king size. Good sized and clean rooms with good facilities. Pool and spa was lovely. We went before breakfast 2 mornings. Swam up an appetite before enjoying the generous breskfast with freshly made omelette etc. Happy hour every evening with choice of complimentary wines and cocktails with nibbles was a nice touch. The children got a choice of soft drinks too. This hotel is good for families and is central to the famous 17 mile drive and visiting Carmel and Monterey. Would love to stay again one day sometime.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Great hotel for a stay in Monterey, CA

Posted Aug 26, 2014
Great stay. Excellent breakfast. Would totally recommend it.
5 out of 5
Recommended
for Families
by A verified traveler

Great Stay

Posted Aug 21, 2014
Cons: add some veggie trays to the happy hour
good.. breakfast buffet and cook to order could be better organized. Staff and room wonderful! Great stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Location

Posted Aug 19, 2014
Pros: Breakfast and Happy Hour included. The staff is extremely helpful. I left a blouse and they located it and mailed it to me.
Cons: the facilities need to be updated. for example, our bathroom door didn't close well because it was old and warped.
Location: it was very close (5 min) to the wharf and about 10- 15 from Carmel.
It isn't on the beach but it is close to the Wharf, Carmel, and major attractions. It has complimentary breakfast which was good It also has a happy hour in the afternoon. Overall it was nice. The hotel however needs to be updated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel for Monterey and Big Sur

Posted Aug 11, 2014
Wonderful stay.Staff very pleasant . Great location off highway 1. Easy access to other attractions. Great breakfast. Quiet. Nice pool. Would stay again
2 out of 5
by A verified traveler from F

Fun amenities, shoddy smelly blankets with holes

Posted Aug 9, 2014
The breakfast buffet and happy hour were the best parts. The mattress was uncomfortable for me & I was disappointed to find that blankets I requested from room service had holes & smelled. I asked staff twice for help with this. I was told that the dryer in the hotel made the holes & better ones would be sent. I never got decent, good smelling blankets.
4 out of 5
Recommended
for Everyone
by A verified traveler from san fransisco

not a great location but really good "happy hour"

Posted Aug 7, 2014
Pros: food, space, happy hour
Cons: naaaah!
Location: Monterey aquarium, cannery row, fisherman wharf, highway 1 and pebble beach
WE loved the Happy Hour and the breakfasts! The hotel was perfect as we had an extra room for dad and a door between us. Not the best location, bit out of the central area , not good views,, but over all we loved it,, close enough to the touristy areas!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, AL

Outstanding Staff

Posted Aug 4, 2014
Pros: Proximity to all of the Monterey attractions and the ease of access.
Location: Ideally located to easy access to Cannery Row, the Boardwalk, and the 17 Mile Drive.
The facilities were excellent and the rooms fastidiously clean. Most notable, however, was the warmth, friendliness, and helpfulness of the staff--at all levels.