Ratings based on 815 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LA, CA

Overall a nice place.

Posted Apr 13, 2015
Pros: location and cookies
Cons: better maintenance to bathroom
Location: shops if you want to walk. quick short drive to Fisherman Wharf and other attractions
The hotel is in a great location, closer to lots of attractions. They offered free cookies as you check in. We had a pleasant stay. Our room was clean, however, we stayed closer to the stairs so we kept hearing people going up and down at night. The shower broke and because we were in a hurry to get on the road I ended up taking a shower with a cup...quite cold. However, when I called to let them know they were there in an instant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great getaway spot!

Posted Apr 9, 2015
Great hotel! Love the location! Nice pool, with out door fire pit and seating area. nice staff. Room comes with coffe maker, microwave, and fridge. Has a nice bar, lounge area with fireplace. Free cookies in the lobby! A very short drive to Cannery Row and the Monertey Aquarium. Lots of places to eat near by. Close to the freeway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Most Comfortable Beds

Posted Apr 9, 2015
Pros: The beds and pillows gave a great night's sleep and it smelled clean.
The beds were great. No smell of smoke in the room or hotel anywhere. Room key had issues with exterior building door and room door. Had to get two sets of keys. Front desk couldn't get a single key to work both but they were nice.
2 out of 5
by A verified traveler

Posted Mar 31, 2015
Pros: The room was nice, beds were comfy. They were friendly and quick at check-in and check-out. Heated pool and hot tub.
Cons: No room service available in the mornings, they should be better organized in arranging taxi service and the TV didn't work well in the room.
Location: Within 10 minutes of the wharf, cannery row, lots of restaurants and shops.
This was a one night visit on our way back to San Francisco from San Luis Obispo. I wanted a clean comfortable room where we could rest, relax and be close enough to Cannery Row and the wharf for dinner and drinks that night. The staff were friendly and quick except when I asked them to arrange for a taxi. They just told us to wait outside, in the cold. I would have at least expected them to call our room when they have arrived and have them wait for us downstairs. The TV in the room kept shutting off mid-movie watching which was annoying, and they do not have room service in the mornings, which, is the only time I really wanted and needed it. Overall, for the price I paid for one night I'd stay elsewhere next time around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Home away.

Posted Mar 24, 2015
Bring a pillow the ones at the hotel are terrible. But the staff especially the ones at the front desk are great. You are centrally located to the aquarium, downtown and 45 minutes from Santa Cruz. Don't forget carmel down the road and 17 mile drive.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

Just for the night

Posted Mar 10, 2015
Pros: Pool, Hot tub, and fire Pit
Cons: Parking fee should be removed
It is a bit out from down town, Hotel was room was okay, I did like the Pool, Hot tub, and fire Pit. House cleaning was knocking at the door at 9am to clean the room which woke us up. Also the hotel wanted to charge a extra $14 for parking which they did waive but if i was staying for more than one night i think they would not.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great weekend of tennis at Chamisal !!

Posted Mar 9, 2015
Wish the hot tub was open later then 10 pm, but other then that it was very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Pebble Beach

Posted Feb 18, 2015
Pros: The room was clean and the maid service was very good.
Cons: Everything was clean, the grounds were nice
We had a very pleasant stay. The hotel staff was very attentive. We ate in your restaurant several nights, and Kevin was extremely helpful and pleasant. He gave us excellent service which we appreciated. Very nice person and a great server.
2 out of 5
by A verified traveler

The walls are very thin at this hotel!

Posted Feb 17, 2015
We had a room on the 1st floor near the pool. We were woken up every morning at 5am by a kid running around upstairs. Also, our refrigerator was very loud. It would turn off and on every 15 minutes, we eventually just turned it off. Our stay wouldn't have been too bad had we stayed on the 2nd floor. The only great thing about this hotel was the gym. It was very spacious and had lots of machines and weights. Definitely will NOT be staying at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Pros: Location
Cons: Maybe open the Grill for lunch
Location: Close to almost all you need to see in Monterey
all the staff were great they knew my name when I walked through the lobby and showed they appreciated me staying with them.. Room was clean and had all I needed