Ratings based on 164 Verified Reviews
They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Not Recommended
for Everyone
by A verified traveler
Horrible Beds
Posted Jan 5, 2013
The hotel was clean but that was about all it had going for it. The beds were HORRIBLE and the breakfast was at the low end of the hotel breakfast spectrum.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, CA
An excellent alternative to staying in Monterey
Posted Jan 21, 2013
Pros: Low price and continental breakfast
Cons: street noise
Location: Great location within minutes of Monterey
I booked 3 rooms at the hotel (one wheelchair accessible and 2 regular king rooms). The accessible room was excellent for our disabled guest and the others were comfortable and very clean. My only concern was the street noise in the room we had adjacent to Reservation Road. Luckily it was quiet at night but once 6:30 am rolled around the trucks were pretty loud. If you stay there...request a room away from the street if possible. The staff was very friendly and helpful and as with other Express hotels....the included breakfast was a deal sweetener along with the relatively low nightly cost. The hotel is about 7 miles from the Monterey Cannery Row and it was a quick and easy drive there. All in all it was a great choice for our group!
3 out of 5
Recommended
for Everyone
by Kimbo from Los Angeles County
Good and decent considering the price.
Posted Jan 10, 2013
Pros: Free breakfast is always a plus
Cons: Thin walls, could hear the people above, next to and the water in the pipes.
Location: I would rather stay here than in Monterey.
This was the 2nd Expedia booked hotel we stayed at on our trip. I am not sure if that is why we were put in the corner of the basement - Level 1. The lobby is and parking is located on floor 2, so I would consider it the basement. About 5am I woke up to the sound of water pouring, I thought the bathroom was flooding but it was just the thin walls and pipes. (My kids slept through it) The fitness area was small, with no sanitary wipes (kind of gross) very small pool. The breakfast was ok, everything was microwaved and put under heat lamps. Location is good, staff was very nice. I would not have wanted to stay for longer than 1 or 2 nights.
1 out of 5
Not Recommended
for Everyone
by Ken from Santa Barbara, CA, USA
Bad noise from second floor
Posted Jan 4, 2013
Pros: Clean
Cons: Noise
Location: good access on and off 101
Second floor guests had children that were jumping and running in room . Called the front desk they informed me that they could not relocate me because the hotel was full .The Desk Clerk went up stairs to talk to them .It quieted down for a few min. then was right back to the running and jumping, it was so bad the pictures were shaking on the walls. This went on till 11:30 PM Worst night ever in a hotel.I Would never stay there again. In the breakfast room I talked to someone else they had the same dreadful night. Do not book a room on the first floor!!!!!!!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler
Great hotel
Posted Jan 30, 2013
Pros: Spa
Cons: Late check in
Location: Close enough to bike to the beach
It was great. Just a little late of a check in. But was comfortable and cozy for us. The spa was one of our favorite parts of the hotel
3 out of 5
Not Recommended
for Everyone
by A verified traveler
Average hotel
Posted Jan 25, 2013
Pros: Breakfast staff was friendly
Cons: Breakfast was not good - food stayed in warmer way to long, biscuits and eggs were too hard. Pancake maker out of order.
Not worth the $ that we paid for.Breakfast was not good - food stayed in warmer way to long, biscuits and eggs were too hard. Pancake maker out of order.
5 out of 5
Recommended
by Judy from Placerville
Very nice and conveniently located
Posted Jan 13, 2013 on Hotels.com
The hotel was very clean, the employees were helphful and courteous. It was easy to get to and great parking. There's even a little park right across from the hotel for jogging or walking.
5 out of 5
Recommended
for Families
by Manuela
Great place!
Posted Jan 7, 2013 on Hotels.com
From the moment we checked in, and ate a warm chocolate chip cookie we were impressed with this hotel. The staff was very friendly, the room was clean and comfy, and breakfast was wonderful, with an amazing choice of items. We would definitely stay here again, and recommend this hotel to friends and relatives.
4 out of 5
Recommended
by A verified traveler
Fell a little short of the HIE std.
Posted Jan 26, 2013 on Hotels.com
Hotel was nice and clean and the staff was friendly and helpful, but there were 2 big disappointments. 1. The wireless in the room was flaky. We had to step into the hall to get a signal. 2. The complementary breakfast was the standard Holiday Inn express buffet, but with no fresh fruit.
3 out of 5
Recommended
by D
Posted Jan 19, 2013 on Hotels.com