Ratings based on 1,925 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Conveniently located

Posted Apr 25, 2015
Pros: Clean. Comfortable bed.
Cons: Food, drinks need much improvement. This is not a place for anyone with children.
Location: FLI, downtown area, aquarium.
The cleaning solution in the carpet made me sneeze. Bed was comfortable. Location was excellent--close to the aquarium, The Presidio, and downtown. That being said--the restaurant is overpriced and the food is fair. The drinks served at happy hour were one day excellent, the next day pitiful. No way to get any soft drinks or bottled water in the hotel as there were no vending machines and that is ridiculous. Quite pricey experience and will look for different accommodations next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
Staff were very sweet. They made excellent suggestions. Room was cozy. Loved the fireplace.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, comfortable hotel.

Posted Apr 20, 2015
Pros: Clean, fire place in room, pool and spa inviting.
Good sized rooms, friendly staff, walking distance to many things. Relaxing stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean comfy hotel

Posted Apr 19, 2015
Very nice, especially liked the fireplace in the room
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern California

Posted Apr 15, 2015
Very nice bed & extremely comfortable. My wife was disappointed that we only had a shower. The fireplace was a nice touch.
1 out of 5
by A verified traveler

Noisy!

Posted Apr 14, 2015
We asked for a quiet room...knew we were in trouble when our room was directly under a party room...music blaring...people shouting and dancing..we asked to be moved...did not happen as we were told that the hotel was completely booked. When booking ask for a room on the top floor!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Nice and quite hotel in Monterey!

Posted Apr 10, 2015
The hotel is in a quite neighborhood, close to downtown, has eating options nearby and close to CA-1. The place can be a good location for a 2-3 day get-away mini vacation from city hassle and noise. I like it is closed to piers and beaches. My stay here was relaxing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Great value!

Posted Apr 9, 2015
Hotel was wonderful and cozy with the fireplace. The one unfortunate thing that stuck out was the floor above us was noisy and when the guest above us came back at 11pm, it made it difficult to sleep because it sounded like there was a giant above us.
3 out of 5
by A verified travelerfrom Tracy, CA

Bathroom vent did not work

Posted Apr 6, 2015
Pros: Hotel staff was great!!!
Cons: see above
Location: Close to wharf
bathroom vent did not work. I paid premium price and this was supposed to be their best room. Foggy and stinky when either me or my wife were finished with it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Falls Church

Craftsman style hotel in quiet area

Posted Apr 6, 2015
Pros: Decor
Cons: Consider heating pool.
Location: Near some good restaurants, but main tourist destinations are likely a drive.
What a lovely hotel! Craftsman decor throughout the hotel right down to bathrooms. A little off beaten track but location makes for more tranquil environment.