Ratings based on 1,486 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

I wanted a room with two beds I only got one bed.

Posted Jan 27, 2015
Pros: It was close to the wharf.
Cons: Treat the company like you want to be treated!!
Location: Walk around and run on the Beach.
I wanted a room with two beds and only got one with two adults and one child The room service was bad when asked for more towels we had a call three times!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SLO

Close to Fishermen's Wharf, renovating & updating

Posted Jan 22, 2015
Pros: Location and parking fee was reasonable not outrageous. Free wifi
Excellent location to wharf. Hotel is in the process of renovating one section at a time. No problems while we stayed. Some furniture in our room needed renovation and updating, but not that much of an issue. Breakfast selections good but could use a hot item like waffle machine or scrambled eggs. (There were hard boiled eggs along with muffins and breads, fresh fruit, cereal and juice/coffee.) Enough selection to be filling but nothing special.
Comment from Hotel Management
Jan 26, 2015 by Christian, Hotel Management
Dear Kate, Thank you for your feedback and as your headline states, we are in the process of updating and renovating our beautiful property. We are very excited to see Hotel Pacific be finalized and presented to all of our repeat guest and future guests! Thank you again for staying with us and taking the time out of your schedule to write about your recent stay with us and we look forward to welcoming you back in the future. -Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Within walking distance to downtown & Cannery Row

Posted Jan 19, 2015
Cons: Breakfast selections could have been better.
Location: Within walking distance (1 mile or less) of everything.
Overall, it was a good experience. The room was awesome - balcony area and courtyard view from our room was nice. They were doing upgrades on the facility while we were there, so it wasn't as "pretty" as it will be.
3 out of 5
by A verified traveler

Walking distance to fisherman's wharf

Posted Jan 8, 2015
Pros: The room setup
Cons: Customer Service could be improved
Location: Close to fishermans Wharf
The room was okay, but the floors and carpets could be clean. It was sticky. Booked the hotel for 2 days wanted to change it to a day they would not refund for the day that we did not stay. Book this hotel only if you are 100% sure you will stay. . Don't expect too much out of breakfast. They had boiled eggs, muffins & Bagels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, awful parking fees...

Posted Jan 4, 2015
Of course it is down near the wharf, but 57 a night including tax - a bit crazy. Beyond that the location is great and the staff all very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Perfect for me, my husband, our two children, and our dog!
Comment from Hotel Management
Jan 4, 2015 by Christian, Hotel Management
Dear Traveler, Thank you for taking the time to tell us about your most recent stay at our hotel, Hotel Pacific. We are very delighted to hear that you enjoyed your stay along with your four legged family member! Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Walnut Creek CA

Family getaway first time visit

Posted Jan 2, 2015
Pros: We were so pleased to find a hotel that was pet friendly and had access to everything we needed. Our room was a great size and the 4 of us and our la
Location: The hotel is located right in an area where you can get everything.
This was our first time getting away with our daugters and dog. We picked Monterey and it did not disappoint.
Comment from Hotel Management
Jan 5, 2015 by Christian, Hotel Management
Dear Lynda, I am very pleased to hear that the city of Monterey satisfied your special time away from home! Thank you for choosing to stay at our facility, Hotel Pacific and we are happy that you and your family had a wonderful stay. We look forward to welcoming you back on you next special trip! Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WALNUT CREEK CA.

Excellent hotel, great location

Posted Jan 2, 2015
Pros: GREAT AMBIENCE, VERY QUIET AND A ROOM THAT WAS VERY VERY COMFORTABLE AND OFFERED A LOT MORE THAN ONE USUALLY GETS AT A HOTEL.
Cons: MORE ENGLISH BREAKFAST TEA IN THE CADDY.
Location: EVERYTHING THAT YOU COULD WANT, SCENERY, BOOK STORES, ANTIQUE STORES AND EXCELLENT RESTAURANTS.
GREAT STAFF, did not have to ask, it was anticipated.They sent someone to locate a luggage cart, we did not have to wait around until one was returned.WE WERE ASKED IF WE NEEDED HELP, THEY CARED. The hotel has a nice ambience , ample parking and a very peaceful settting. Location is great for all points on the Peninsula.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Quick 1 night on way from SF to LA

Posted Dec 31, 2014
Great place to stay for 1 night. We drove from SF to LA
3 out of 5
by A verified travelerfrom los angeles

Nice but noisy

Posted Dec 30, 2014
Pros: Inside the room was excellent
Cons: Hotel needs to change mechanism on the room doors to prevent slamming. The tiled floor in the public areas makes roller bag and service cart noise.
Location: Walking distance to ocean and good restaurants and bars.
the room was fantastic on the inside, but ever outside noise from the hall or from slamming room doors, which i believe slam due to the automatic closing function installed on the doors, on other floors shook the room and was an ongoing nuisance.