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Reviews of Hyatt Regency Monterey Hotel & Spa

4.5 out of 5
Hyatt Regency Monterey Hotel & Spa
1 Old Golf Course Rd, Monterey, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 737 out of 1367 reviews" "
Rating 8 - Good. 321 out of 1367 reviews" "
Rating 6 - Okay. 141 out of 1367 reviews" "
Rating 4 - Poor. 107 out of 1367 reviews" "
Rating 2 - Terrible. 61 out of 1367 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that our room is facing the parking lot and easy access to load the stuff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and safe place to stay
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Flor,Thank you for all of your kind comments and for choosing to stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We are so happy to hear you enjoyed your stay. We look forward to your next visit. Thank you again for your review.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every part of my stay here. Only downside was finding parking on the property close to our building/room. But considering the room they gave us we couldn’t complain about the distance/walk when we had to park farther away.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Nancy,It's always a pleasure hearing from our guests. We're glad you enjoyed your visit, and we appreciate your feedback about parking. Our staff is always happy to assist with this. Should you be in the area again, please come back to see us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the room was comfortable. Very pleasant staff.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Elizabeth,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your five-star experience! We are thrilled to hear that our friendly service and comfortable accommodations met your expectations on your recent stay. Our team hopes to welcome you back again soon for another memorable visit.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Kelsey

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here, feels like an oasis. Beautiful breezes off the golf course, friendly smiles from the staff, and amazing food. I will always choose to stay here
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 21, 2024
Kelsey,Thank you so much for the five-star review. We're so happy to hear you always have such a relaxing, peaceful getaway with us, and we'll be sure to pass your compliments on to our welcoming team. We can't wait for your next visit!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Tauz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service
Clean with a nice restaurant and gorgeous grounds
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Caitlin,Thank you for your positive comments! We're delighted to hear that you appreciated the cleanliness of our restaurant and the beauty of our grounds. It was a pleasure to serve you, and we look forward to welcoming you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for another enjoyable visit!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Lisa, Healdsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I wanted to explore Monterey, Carmel and the surrounding areas and we picked the perfect place! From the time we checked in to the time we left we couldn’t have been happier. The room was clean, beds were comfortable and the view of the golf course was beautiful. The staff was friendly and helpful. We would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Lisa, We're thrilled to hear you and your daughter enjoyed your stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It's delightful to know that our clean rooms, comfortable beds, and beautiful golf course views enhanced your experience. Our team is grateful for your kind words and we look forward to welcoming you back for another memorable stay.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service
Very nice and attentive staff
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dana,Thank you so much for the five-star review. The team will be so pleased to hear your praise, and we hope you'll visit us again soon.Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaimal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite location at the golf course. Friendly staff and clean rooms. Kids the absolutely loved the fireplace. Will definitely come back.
Stayed 1 night in Feb 2024
Response from General Manager on Apr 14, 2024
Jaimal,Thank you for taking the time to leave a review for us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We agree our location is beautiful, and we hope you had the chance to explore it. We are pleased you enjoyed our clean, comfortable accommodations and were able to interact with our warm, friendly staff. Our team looks forward to seeing you again in the future. Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels like a resort, with swimming, tennis, and children's games available to us. The restaurant was great, they also provide unique bonuses like smore's kits and sticks!! We definitely felt like the staff were friendly and there to take care of the things we needed.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 11, 2024
Theresa,We loved hosting you at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our team works hard to deliver a memorable experience with our outdoor amenities, and we're delighted you appreciated our s'more kits! Please join us again soon!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

jason, tulare

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely add the breakfast option it will save you lots of $$$$$
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 9, 2024
Jason,It's always a pleasure hearing from our guests. We're glad you enjoyed the breakfast option, and we look forward to your next stay at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, it has plenty of outdoor rest area. Great spa! Easy parking.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Cecilia,It is wonderful to know that you had an excellent experience with us. We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Receiving recognition for our excellent amenities is always appreciated as well! Thank you for your perfect rating, and we hope you return soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

sumeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet and beautiful property out of Monterey. I went with my family. It rained for all the days I stayed there. I only went to gym and it was good too.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Sumeet,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your experience, and we appreciate you mentioning our peaceful atmosphere and wonderful fitness center. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here, and would stay here again!
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Christine,Thank you for choosing to stay with us at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Angelic

Liked: Staff & service, property conditions & facilities
Wvrything was very nice and we loved the amenities. Just wish the older gentleman that worked the coffee bar was more pleasant. But everyone else was nice.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Angelic,Thank you for staying at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're pleased you enjoyed our amenities and had a positive overall stay. While we're disappointed to hear about the service you received at the coffee bar, we appreciate your honesty and will promptly address this matter. It was wonderful to have you stay with us, and we look forward to the opportunity to welcome you back and exceed your expectations.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Maximo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay, and the staff was incredibly helpful specially Vivian at the front desk
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Maximo,Thank you so much for the five-star review. We are pleased to hear you had such a great stay, and that our wonderful staff was able to deliver the exceptional and friendly service we pride ourselves on giving our guests. We will pass on your compliments to Vivian, and hope you'll visit us again soon!Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked for us. Comfortable beds.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Linda,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your kind review. We are delighted to know you enjoyed our comfortable beds and look forward to welcoming you back for another great visit.Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Monterey and Carmel. Staff were wonderful.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Antony,Thank you so much for the review. We're so pleased to hear you enjoyed our strategic location and the world-class hospitality from our staff! We'll pass on your compliments and hope you'll stay with us again.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Karyn

Stayed 2 nights in Mar 2024

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Raymond

Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the feel of this property! Can’t wait to come back and use all the amenities! Parking was a nightmare, but I understand. Beautiful rooms! We will always stay here going forward!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
John,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. We're delighted to hear you loved the atmosphere of our property and enjoyed the beauty of our rooms. We understand the challenge with parking and appreciate your understanding. Hearing that you will choose us for your future stays is the highest compliment we can receive. Our team looks forward to welcoming you back!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Virginia

Stayed 1 night in Mar 2024

4/10 Poor

Priyanka

Traveled with partner
The property has a great fireplace and the house keeping service is excellent. However, at check in the front desk wasn’t very pleasant. Unfortunately, the front desk staff didn’t greet and was very impolite.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Priyanka,Thank you for your valuable feedback. We're very sorry to hear that our service fell below both our standards and your expectations during your stay. You can rest assured we've shared these concerns internally so that improvements are made. It would be an honor to receive another chance to impress you. Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Good food. Nice outdoor seating area with a fire pit and s’mores! I will be back!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Chelsea,Thank you for your comments, we're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and clean, comfortable accommodations. We hope for a chance to see you again in the future for more s'mores!Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I meant to say that the Hyatt Monterey at the Del Monte course is one of the nicest hotels in the Monterey area, and a great value relative to what you receive. You get an iconic architecturally inspired building with modern rooms, beautiful view of the Del Monte golf course. One thing that they could work on is better food options in between lunch and dinner meaning appetizers like shrimp cocktail a homeless plate things that are simple but apparently the kitchen is closed until 5 PM and that’s a bummer for people that are traveling from out of town on business, and what not I would like a snack in between dinner at lunch. I wanted to go for a bicycle ride and went to the rentable bike rack, but it was an operative saying that there was no antenna to transmit authorization of my credit card and that was a bummer. Parking fills up to full capacity and almost impossible to find a parking spot but there’s nothing that we can do that one. Will I come back to the Hyatt Monterey and recommend friends and family for sure it’s fantastic.
Response from General Manager on Mar 25, 2024
James,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and for sharing your valuable feedback. While we are sorry not everything was perfect, we are delighted you had a wonderful stay overall. Your kind comments about our stunning view, modern rooms, and great value, as well as your constructive comments, are all appreciated and will be shared with the team. We also appreciate your lovely recommendation and look forward to welcoming you back for another stellar experience.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Cadee, Clovis

Liked: Cleanliness, property conditions & facilities
Fantastic as always ... I'm a regular
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Cadee,We are so pleased to have been able to welcome you back to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for your kind review and perfect rating, and we look forward to your next stay!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Zhaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Zhaoming,Thank you for your perfect rating. We're delighted you had a great experience at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and look forward to welcoming you back for another fantastic time.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Priscilla, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and staff was great and friendly!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Priscilla,From our clean accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating and we hope to have the chance to host you again soon. Heidi Bettencourt,Director of Sales & Marketing

4/10 Poor

Allyssa

Business traveler
Disliked: Cleanliness, staff & service
I was here for the weekend because I had military training and I did not enjoy my stay. AT ALL. First off, the bed sheets and towels were so dirty that I had to request new ones. Second, I paid extra for the breakfast add-on. I thought it was going to be buffet or self serve style but when I got there, they told me it was like room service. So I ended up not getting breakfast and paid extra for nothing. I WOULD NOT RECOMMEND THIS HOTEL TO ANYONE. I stayed at SpringHill Suites by Marriott during my previous training and loved it. Their facility and customer service is waaaaaaayyyy better. I'm hoping to get some compensation for the extra breakfast add-on I paid for but never used. If not, I don't think I will book with any other Hyatt affiliations ever again.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Allyssa,Thank you for your review. We sincerely regret to learn of your disappointment with your experience and apologize for the miscommunication about breakfast. Your concerns will be shared with housekeeping to ensure our high standards of cleanliness are being met. In the meantime, please feel free to reach out to us offline to discuss your stay in further detail. It was a pleasure having you here, and we wish you safe travels.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Marianna, South Gate

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the resort made it easy to access a variety of amenities. I enjoyed access to the coffee bar and quick drive to points of interest.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Marianna,Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course for your accommodations. We always appreciate feedback, especially when guests are sharing their positive experiences! We are thrilled you enjoyed your stay and the convenience we offer our guests. Thank you again, and we hope to have the pleasure of hosting you in the future.Heidi Bettencourt,Director of Sales & Marketing

6/10 Okay

Arturo, Ripon

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The property was nice but the staff were reckless and inattentive. The staff driving the golf carts almost wrecked into me a few times and the soap we requested never arrived
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Arturo,Though we are glad you enjoyed our nice property overall, we regret that other aspects of your visit fell below your expectations. What you have shared does not convey a typical experience at our property, and we assure you that your concerns will be shared with the respective teams to ensure we uphold our standards across the board, especially regarding our service. Down the line, we hope you consider returning and giving us another chance to change your perceptions with a seamless experience.Heidi Bettencourt,Director of Sales & Marketing

6/10 Okay

Susan

I have reached out directly to Hyatt property regarding being overcharged (after hotel reception confirmed someone would reach out before we checked out) and I have not heard back during our stay or after my email to the company. Property pool area could use a revamp - hot tub was chipping everywhere. It rained during our stay and all the floors were very slippery with no signs or rugs out. Prices were different between bar and coffee shop that are 2 feet apart.
Stayed 3 nights in Jan 2024
Response from Katie Fowler - Assistant FO Manager on Mar 10, 2024
Good afternoon, thank you for your message. I apologize that no one has reached out to you about the overcharge during your stay. After doing some research, it looks like we were able to reimburse you the difference of 25 from the Hahn wine that you purchased at Sea Root. I have mentioned this to our restaurant manager who will be taking action and bringing it to the restaurant director's attention. I believe the difference in price is due to the bottle being poured tableside but I am not 100% certain. The restaurant will be taking it from here and will be researching all other wines to make sure they are both within a reasonable price of each other. Thank you again for bringing this to my attention and I hope you have a great day.

10/10 Excellent

Vadim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hyatt last weekend with my sisters. Our room was with the view on golf course. We loved it. Had breakfast at their restaurant. Great food options and buffet.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Vadim,We're thrilled that you and your sisters enjoyed your stay with us, especially appreciating the golf course view from your room and the breakfast at our restaurant. Thank you for choosing Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, and we look forward to welcoming you back soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Cadee, Clovis

Business traveler
Liked: Property conditions & facilities
Great as usual
Stayed 1 night in Mar 2024
Response from General Manager on Mar 10, 2024
Cadee,It gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thank you for your great review and perfect rating, and we look forward to your return!Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean and bed was very comfortable
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Erica, Comfort, cleanliness, and convenience can always be found at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Thank you for sharing your compliments and for the perfect rating. We hope it means you have plans to come back soon because we'd love to serve you again. Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Jennifer,Thank you for your kind words! We're delighted you found our property beautiful and hope to welcome you back soon.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Betsy

Stayed 2 nights in Mar 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Raisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to check in! very clean hotel
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 1, 2024
Raisa,We're so happy to know that you had an amazing time with us overall and that our clean accommodations left a positive impression on you. Thank you so much for the perfect rating and we hope to see you again soon. Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

Ingrid

Stayed 1 night in Feb 2024

8/10 Good

jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Elevator was broken, only complaint
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Jonathan,It's wonderful to receive your high rating, and we trust you appreciated our comfortable accommodations and superb service. That said, we sincerely apologize that the issue with our elevator affected your stay; rest assured, we are working to get it up and running as soon as possible. Whenever you revisit Monterey, we hope you'll come back and see us for an experience that is nothing short of exceptional. Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Xenia Del Socorro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, stuff super nice, I liked the ambience, the asked all my question.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Xenia,It brightens our day to know you had a fantastic stay with us! Our team will be thrilled that they played a pivotal role in your experience with us, and we'll be sure to share your compliments with our housekeeping team. Receiving recognition for our atmosphere is always appreciated as well. Thank you for your kind review, and we hope you return soon!Heidi Bettencourt,Director of Sales & Marketing

6/10 Okay

Selena

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms were very underwhelming for the price. I feel like I pretty much paid high rates because it was on the golf course. Could’ve stayed somewhere cheaper with better aesthetic. This felt more like a motel.
Response from General Manager on Mar 1, 2024
Selena,While we always appreciate guest feedback, we are sorry to hear our accommodations didn't meet your expectations. Your comments are important to us and will be shared with the team. We are grateful for your time and wish you well as your travels continue.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Denis

Stayed 2 nights in Feb 2024

10/10 Excellent

Trentez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating and quiet
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Trent,Our goal is your satisfaction, and we're delighted to have provided you with the quiet stay you desired. We eagerly anticipate your return to Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course and the opportunity to provide another outstanding experience.Heidi Bettencourt,Director of Sales & Marketing

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2023
Response from General Manager on Feb 24, 2024
Jeffrey,Thank you so much for your review. We're glad you had a good experience with us, and we hope to welcome you back soon for another stay.Heidi Bettencourt,Director of Sales & Marketing

10/10 Excellent

Angel

Stayed 1 night in Feb 2024