Ratings based on 745 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Fee from Arcadia,CA

Hotel is right on Cannery Row.

Posted Apr 17, 2014
Location: Monterey Aquarium of course. The vegan Mexican restaurant, El Cantaro. The French restaurant (Bistro Moulin). First Awakening (we went twice).
The location of the hotel is great since it is close to everything. I just booked a regular room and I didn't realize that there is another building that is connected to the hotel. I thought the hotel was on the pier side but we had to cross a sky bridge to get to the other side of the hotel from the 2nd floor (our room was on the 3rd flr). So depending on whether you booked an ocean view or not, you might have to walk to the other side of the hotel. The rooms were very comfortable and the staff was great. Other than that, the location is excellent. If I stay here again, I would ask for the rooms on the pier side.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa Can.

Close to Aquarium I

Posted Apr 12, 2014
Great staff a bit noisy at night.restaurant great breakfast. Would stay there again.
4 out of 5
Recommended
for Everyone
by Scott from San Francisco

Best location for the Monterey Bay Aquarium

Posted Apr 10, 2014
Pros: The in-room fireplaces are a nice touch!
Cons: The wifi and cable choices could stand to be more up-to-date.
Wonderful staff, very pleasant and helpful. The location is the best for visiting Cannery Row, and the Monterey Aquarium is only steps away.
5 out of 5
Recommended
for Everyone
by Paul from Fremont, CA

Nice hotel and great location

Posted Apr 7, 2014
Location: Location is great being on Cannery Row it's within walking distance to all the resturants and shops.
Got a room with a partial ocean view, fireplace and balcony. The hotel has two buildings one on the ocean side and one on the non-ocean side of Cannery Row. The room was in the building on the non-ocean side of the street so the view is across Cannery Row. The balcony also wasn't really a balcony, was about 2 feet deep but good for people watching. The room was really nice, very comfortable bed and fairly quite. The music coming from Sly McFly's which is about half a block down wasn't too bad but could keep a real light sleeper up. For Parking you either do Valet service or park your car in one of the parking garages. If you park in the garages it's $20 for overnight, I believe Valet would have been $35.
5 out of 5
Recommended
for Everyone
by A verified traveler

Our anniversary in Monterey

Posted Mar 18, 2014
Everything was very nice. They sent up complimentary dinner for our anniversary, the concierge must have over heard us talking, so she sent up 50 percent off dinner and a complimentary dessert. Also I forgot some stuff in the room and they mailed it back to me. Very nice of them. Will go there again
5 out of 5
Recommended
for Everyone
by A verified traveler

In the middle of everything! Beautiful hotel

Posted Mar 18, 2014
Staff was great!! Hotel is in the middle of cannery row. Beautiful views of the ocean. Room was clean, bed comfortable, fireplace was a plus. Favorite hotel in Monterey.
5 out of 5
Recommended
for Everyone
by DJ from Toronto

Oasis in Monterey!

Posted Mar 16, 2014
Pros: Location is excellent. Loved the balcony. Lap pool/hot tub was a nice surprise.
Had a great time. Used hotel and valet service for exploring the peninsula.
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect, centralized location for Monterey

Posted Mar 11, 2014
This is the Perfect, centralized location for Monterey. It was great that we were able to stay here and walk everywhere around Cannery Row. The staff was very friendly and professional. The rooms were clean and comfortable. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by Gaby from California

Perfect stay in March

Posted Mar 9, 2014
Cons: Wi-fi should be free!
Our hotel stay was perfect! We had a king sized bed without a balcony or fireplace right next door to Bubba Gump. We were able to have an ocean view if we opened our windows and stuck our heads out. We stayed on a Thursday night and did not have any issues with noise from the restaurant. We valet parked the car because it was the same price as self parking before tips. The hotel is located in the middle of everything on Cannery Row and it was so nice to be able to walk to the Aquarium, restaurants and shops. The hotel staff was very friendly and accommodating. Our room was clean and inviting with the stuffed otter on our bed and the tabletop zen sand garden. We spent some time in the courtyard at night with the fire pits. We did not check out the hotel swimming pool, fitness center, spa, or restaurant. The room was pricey, but it is worth it for the location and quality. We would stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, excellent location.

Posted Mar 2, 2014
Pros: Loved the fireplace. Free wifi for members was a great bonus. Valet parking was wonderful.
Cons: A free cup of great coffee in the lobby in the mornings would've been nice!!
The hotel is located, at least partially, on a pier that juts out into the bay. Within easy walking distance is the Monterey Bay Aquarium, a nice selection of restaurants and a walking path that is filled with neat stuff in both directions. Staff was friendly and helpful. Massage was okay. Pool is funny micro-mini-sized. Would happily stay here again.