Ratings based on 1,109 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, let down by one or two staff

Posted Apr 7, 2015
Pros: Location, high quality, good restaurant
Cons: train staff
All terrific until check out. Allow a lot of time! Long line with lot's of empty positions and staff wandering past not stopping to help. Then another mayhem at the car desk - we had loaded up and ready to go but could not get our keys - in fact the guy just lied to us (30 seconds) and kept forgetting to hand them over. Not experienced service this poor in a quality hotel in the US.
5 out of 5
Recommended
for Everyone
by A verified traveler

right next door to aquarium

Posted Mar 23, 2015
check in was quick and staff was very friendly. lobby was clean as were the rooms. Everyone had a great time. we had breakfast at the hotel and everything was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place

Posted Mar 22, 2015
Pros: Everything
Cons: The restaurant was perhaps too small, but the hotel is surrounded by other eating places.
Location: It was very central to everything I wanted to see, including the aquarium, 17 mile drive and a day trip to Big Sur.
The staff selected a room to suit my needs and everything was great from the start. Very accommodating.
5 out of 5
Recommended
for Couples
by A verified travelerfrom San Diego, CA

Weekend in Monterey

Posted Mar 16, 2015
Pros: Great, great location. Excellent condition. Wonderful rooms with good size and substantial bathrooms. The people (service) is superb.
Cons: No suggestions for improvement.
Location: Walk or bike along the coast. Carmel is 10 minute drive. Cannery Row shops and restaurants. Fisherman's Wharf restaurants. Hotel patio hangout.
Beautiful hotel, perfectly situated, great staff and service, good restaurant and food. Monterey is a beautiful little town on a spectacular coastline. The Clement is the absolute best place to experience the best of Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2015
Great hotel and location. I had a short but wonderful stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Vacation

Posted Mar 9, 2015
Pros: Convenient for shopping and the Aquarium and very clean hotel. Love that it is right on the water. Hotel staff was always accomidating and friendly.
Location: EXCELLENT!!!
Overall a great experience. My mom didnt like the comforters said they seemed too heavy. (she has difficutly with her legs).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paso Robles California

walking to all the shops

Posted Mar 2, 2015
it was nice to be able to walk to the shops and I have to find parking.everyone at the hotel was very helpful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Good find

Posted Mar 2, 2015
Very clean, great location and accommodating staff. We were there for 2 nights and were very pleased
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fairbanks AK

A nice place to stay in a really nice area

Posted Feb 27, 2015
Pros: Location, overall experience
Cons: Our room literally looked out onto a concrete wall... I am not 100% sure whether or not that was better or worse than facing the street. It was quiet.
Had a good time, was well attended to by the staff, was as nice as it looked in the marketing materials
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Modesto California

Pleasant Stay

Posted Feb 26, 2015
Pros: Location
Cons: mattresses
Location: On Cannery Row close to aquarium and tourist shopping. Close to Carmel, Big Sur, and Point Lobos
Overall our stay was excellent. The only negative was the bed was not comfortable for myself, but fine for other guest staying with me. Staff was courteous and helpful. Would stay again.