Ratings based on 1,159 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant, clean hotel

Posted Jan 22, 2015
Easy access to downtown area of Monterey and Carmel. Rooms were spacious, clean and quiet altho they could benefit from some repair to dings on furniture. Showers were stiff, hard to operate. Beds were comfortable. I'd consider staying there again on a future trip to the Monterey/Carmel area.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brentwood, CA

Del Monte is a nice area; not near the beach

Posted Jan 22, 2015
Cons: The beds were not supportive and lumpy; needs improvement.
Location: The shopping center across the street have many desirable stores and restaurants. We had dinner at La La Grille, which we would highly recommend.
The lady at the reception desk was very friendly and informative. The d├ęcor and color scheme was very pleasing to the eye. We enjoyed the fire place in the room along with the microwave and mini refrigerator. The complimentary bottled water was a nice touch. The only issue of concern that my family and I had was that the beds were not very comfortable; and honestly, we are not that picky. Overall, we had an enjoyable stay and we will come back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Hwy. 1

Posted Jan 19, 2015
Nice property and rooms, can't beat it for the price!
4 out of 5
Recommended
for Families
by A verified travelerfrom San Leandro, CA

Very Comfortable

Posted Jan 12, 2015
Pros: Location, Price, Features
Cons: 2nd showerhead in shower wasn't working at all. Some of the slats in the wood blinds were broken. 1 Receptacle cover was completely crushed
Location: Centrally located to Cannery Row, Monterey Bay Aquarium, Fisherman's Wharf, 17-Mile Drive, Pebble Beach Golf Course
Centrally located with easy access to most of Monterey's attractions (Aquarium, Cannery Row, Fishermans Wharf, 17-mile Drive etc). Staff was very friendly and helpful. Room was very clean but did show some need for repair (window blinds were broken - 2nd showerhead in shower was not working - cracked receptacles covers, etc). Didn't get a chance to use the Jacuzzi but it was very clean. Fireplace in room was a great feature. Ample garage parking and Wi-Fi worked perfectly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
Pros: room was clean, queen beds, fire place, shower
Nice place to stay and liked the accommodations. It was quiet and we liked the fireplace.
2 out of 5
by A verified traveler

A bit disappointing.

Posted Jan 8, 2015
Pros: The hotel layout, with equal indoor-outdoor setup, was nice. There was a pleasant looking fireplace in the room, that worked. Breakfast was ok
Cons: The floors somehow amplify sound, rather than muffle it. Clean the jacuzzi better. Turn the automatic sensors off.
Location: Nice shopping area just across the street (we walked there), including H&M, Starbucks, Whole Foods and more.
Activity in the room above ours, though only walking around and stuff (no kids or tv) sounded like deep stomping, and it kept me awake till the neighbor settled down after 1am. My husband found the water in the jacuzzi much too green to enter (you couldn't see the bottom of the 3ft tub). My son disliked that when you walked to the bathroom at night, automatic sensors turned not one, but two bright lights on, for guidance. This had the effect of waking everyone up again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Cool hotel layout

Posted Jan 7, 2015
Very comfortable room with fireplace. Friendly staff. Had to leave the next day before staff was available at front desk but there were no issues having someone come down for us to check out. Interesting hotel layout that at first had us lost but still really cool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Sheets had a few stains, that would be my only compliant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Modesto, CA

Nice place to stay!

Posted Jan 5, 2015
Pros: Excellent value for the location and amenities.
My husband and I needed a last minute place to stay in Monterey and I'm so glad we happened upon this place! Luckily we booked the Townhouse; what a great use of space and it was so nice to have two bathrooms. King sized bed upstairs was on the firm side but comfy. Our room faced the road and road noise was not an issue at all. Gas fireplace downstairs by the couch and murphy bed kept us toasty and warmed up the upstairs nicely. Everything was very clean, Caroline at the front desk and the cleaning staff were delightful! Loved not having to pay extra for parking and wifi. (If you want to download at a fast speed sit in the Lobby... but it's fine for Pinterest or something of that nature.) The morning breakfast was adequate with two waffle makers, coffee, yogurt, fruit and cereal, etc. Didn't use the pool or spa so can't comment on those. We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

A standard room for normal people.

Posted Jan 4, 2015
My wife and I had a completely adequate stay in this perfectly acceptable hotel.