Ratings based on 435 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Turlock, CA

Directly across from Fisherman's Wharf in Monterey

Posted Dec 19, 2014
Pros: Clean, comfortable, cozy.
Cons: noise from street was pretty bad throughout the night.
We were celebrating our Wedding Anniversary. Mark was parking the car and heard our plans. He told Issandra (clerk at the front desk). She referred us to Domenicos restaurant at the wharf. Upon arriving, we were seated at a VIP table next to the window. We could see the sea lions and seals playing in the water. We received (free) a wonderful appetizer. Upon returning to the hotel, we found a bottle of sparkling cider, cheese snacks and a wonderful note from Issandra, Mark, Ruby, Ellie and Alyssa. Best Hotel staff and service ever!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Positive experience

Posted Dec 3, 2014
While expensive, a good hotel with a very helpful staff, and very handy in downtown Monterey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Great location-variety of restaurants. Friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Stayed at hotel for the first time for a conference. Rooms were clean and comfortable. Nice standard room with basic amenities. Staff was friendly and helpful. I am definitely staying there again for the yearly conference.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenbrae California

Ok hotel

Posted Nov 10, 2014
I was given the rate $299 per night for three adults and a child including breakfast by Expedia, on the phone. The Expedia confirmation showed single bed which after I called was corrected to two beds. When I checked in I was told that breakfast was not included. The Marriot hotel was otherwise good. Thank you
Comment from Hotel Management
Nov 20, 2014 by Hotel Management, Hotel Management
I'm sorry to hear about the confusion and hope you enjoyed your stay. Thank you for letting us know and for staying with us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint John, N. B

Good location

Posted Oct 20, 2014
Pros: Great beds, furnishings and breakfast
This is a very nice hotel. It was our 8th day travelling up the coast and feel the quality of the Hotel was worth the cost. All hotels were booked through Expedia
1 out of 5
by A verified travelerfrom Monterey, CA

Marriot ??? MORE LIKE HAIRRIOT HOTEL!!

Posted Oct 20, 2014
Pros: NOTHING! Would like to ask for my money back!
Cons: EVERYTHING COULD BE IMPROVED! Including the STAFF AT THE FRONT DESK! Only people that where nice and helpful was the Valet Crew!..
Location: Close to the Wharf and Cannery Road
How do i give this hotel a ZERO RATING....The worst experience ever, King room was not given a double bed was given after I told the rep I SPECIFICALLY would like a king room , Hairs in the bath tub, hairs on the bed, the bed squeaked with the slightest movement. Bathroom door does not close, vinyl was lifting, room had wall patches and the doors where scratched and had scuffs on both the closet doors and the bathroom door. The carpet was so old and worn out and dirty that if felt like your walking on cement. almost every piece of furniture was chipped and or scuffed. Asked for a high floor room when placed the booking and all they had was 4th or 5th floor? When i asked the front desk lady to at least accommodate or make up for the mess with something, Parking Valet Waived or Breakfast something, anything? All she could do was SAY SORRY THAT'S ALL THAT WE CAN DO, I AM NOT AUTHORIZED TO DO ANYTHING..... WHAT A MESS. NEVER STAYING AT THIS HOTEL AGAIN! " I HAVE PICTURES AS PROOF"
Comment from Hotel Management
Oct 24, 2014 by Hotel Management, Hotel Management
I'm sorry to hear of your experience, thank you for sharing your comments. I will pass these along to the rest of the team. Best regards, ~ Rene B.
3 out of 5
by A verified traveler

Posted Oct 14, 2014
Expensive but poor condition……really too expensive
Comment from Hotel Management
Oct 15, 2014 by Hotel Management, Hotel Management
I'm sorry to hear that you didn't enjoy your stay. Thank you for your comments.
3 out of 5
by A verified traveler

A bit disappointed

Posted Oct 7, 2014
We are pleased with the hotel room and staff, but a bit disappointed that garage and wifi comes at extra change. After tour of 3 weeks across Arizona, Nevada and California and booking 10 hotels, Marriott was the only one that charged extra for parking and wifi. Not sure if will book them again.
Comment from Hotel Management
Oct 8, 2014 by Hotel Management, Hotel Management
I am sorry you feel that way. For you convenience we do offer complimentary wifi in the lobby and common areas of the property. Thank you for your comments. I hope you enjoyed your stay.
1 out of 5
by A verified travelerfrom Sydney, Australia

Very disappointing

Posted Oct 6, 2014
Very run down. Signage dreadful. Dark and dingy. Elevator acces very unsatisfactory. Would recommend you give it a miss.
Comment from Hotel Management
Oct 8, 2014 by Hotel Management, Hotel Management
I'm sorry to hear you feel that way. Our elevators are located directly in the well-lit lobby so I'm not sure what happened during your experience. Thank you for your comments, I will share them with the team.