Ratings based on 178 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified traveler from Santa Cruz
Ocean inn in Santa cruzPosted Sep 20, 2014
There was a stain on the bedspread, and the main light was out. Limited space. Thought price was a little excessive. Hotel staff was very accommodative.
by A verified traveler from sacramento
It's fine!!Posted Sep 15, 2014
Gentleman at the desk was pleasant and laughed at my bad jokes. Balcony view of the boardwalk was cool! Whole place stinks of cigarettes. Lots of movie channels. Parking is a little tight. Not a bad place for Santa Cruz. Could have been much worse.
for Everyoneby A verified traveler from San Francisco, CA
Good location / Good valuePosted Aug 31, 2014
Cons: Hallway lighting
My first time staying here. We usually stay at a place close by but they're getting very expensive. Overall very pleased w Ocean Gate Inn. Friendly staff. Willing to accommodate our varied requests -- even changing rooms mid-stay for a better beach view. Great wi-fi and a blazing fast speed -- no slow wi-fi here.
for Everyoneby A verified traveler from New Jersey
Clean room, comfortable bedPosted Aug 29, 2014
Pros: Bed was more comfortable than the average bargain hotel bed.
Manager is friendly, rooms and bedding are clean.
by A verified traveler from sydney
Smells like parmesan cheesePosted Aug 24, 2014
Pros: Beds were comfortable
Cons: Change the carpets & reprint the ceiling
Hotel was room was clean but it had a terrible smell that smelt like Parmesan cheese, location was ok
by A verified traveler
Way over priced, even for Santa CruzPosted Aug 18, 2014
Pros: The location being walking distance from the boardwalk was the only positive, but the safety issue of walking after dark is a serious issue.
Cons: Paint, new beds, new carpet, replace the ironing board with burn holes in it. improve the housekeeping standards, pressure wash the walkways.
Location: Walk to boardwalk in daylight only. do NOT let your children walk to local businesses for safety reasons. No food in walking distance.
This hotel in any other location would struggle to get $75.00 per night, but since its walking distance from the boardwalk they are opportunistically pricing at $230 per night. The rooms are worn out and poorly maintained. The furniture, carpet and beds are all heavily worn and outdated. The bathroom was not clean with stains on the walls and ceilings. No point in picking it apart further, its just grossly over priced and in a horrible area from a safety standpoint. On a very busy corner with traffic most of the night and lost of unsavory characters walking the streets and hanging out along the canal. You will stay once for lack of knowing any better and never come back. stay further away and drive in to the boardwalk, its not a worthwhile trade.
for Everyoneby A verified traveler from R
Pretty coolPosted Aug 16, 2014
Pretty cool room. I wouldn't mind staying in there. It ain't the best but not worst. Perfect for just over night stay.
by A verified traveler
Dirty and smellyPosted Aug 7, 2014
Room had extremely bad odour and table tops were very dirty. Also pillows were brown and stained with an aweful smell could not use them. Was glad we had only booked one night.
for Familiesby A verified traveler from fresno,ca
fam tripPosted Jul 9, 2014
Pros: it was about a 15min walk to the boardwalk.
Cons: update the rooms
Location: it had a little of everything to get to food, family fun,
the hotel was in a good spot for the boardwalk. we had a view of Santa Cruz boardwalk , it just needs to be up to date but over all it worked for us.
by A verified traveler
Posted Jun 29, 2014
Pros: Walking distance to the Boardwalk and beach
Cons: Cleanliness of the room, beds and pillows were very uncomfortable. The room smelled bad. No coffee maker in the room like was stated. Terrible parking
Staff was not very friendly upon arrival. There was construction-sawing going on right underneath our room and it was very noisy during the day. The beds and pillows were very uncomfortable and didn't have 2 restful night's sleep. The sheets didn't cover the entire bed and were very irritating to my families' skin. We had to sleep on top of the bedding. The smell in the room was very musty and old. Also, the room was in need of a fresh coat of paint since there were patches on the ceiling and near the sliding glass door. It was a very disappointing experience. I had no idea the hotel was in such bad shape from the pictures shown on Expedia. My family was very disappointed as well and didn't feel safe staying in this hotel.