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  • Featured Image
  • Lobby Sitting Area
  • Lobby Sitting Area
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom
  • Guestroom View
  • Outdoor Pool
  • Spa Reception
  • Dining
  • Hotel Bar
  • Hotel Bar
  • Hotel Bar
  • Meeting Facility
  • Fireplace
  • Outdoor Banquet Area

Availability: Portola Hotel & Spa at Monterey Bay

Scenic locale steps from Fisherman’s Wharf

Near Cannery Row

Just 200 yards from Fisherman's Wharf, this resort borders Custom House Plaza, with the beach and sparkling bay just beyond; Cannery Row and the aquarium are a short walk away.

Award-winning spa

The English Rose Facial and Warm Riverstone Massage are among the treatments offered by the resort's acclaimed spa. Other highlights include an in-house microbrewery, fireside dining, and kayak rentals.

Flat-screen TVs

The 379 guestrooms and suites at Portola Hotel & Spa at Monterey Bay feature premium bedding, 42-inch flat-screen TVs, and eco-friendly bath amenities.

Portola Hotel & Spa at Monterey Bay Amenities

General

Portola Hotel & Spa at Monterey Bay welcomes guests with complimentary warm homemade chocolate chip cookies at check-in.

Found in a historically rich setting, this property features wireless Internet access in the lobby, meeting rooms, two restaurants, and a lounge. The 24-hour business center includes computers with high-speed Internet access. The indoor plaza offers boutiques, gift shops, and galleries. Self-parking and valet parking are available on site (fees apply). Dogs are welcome for a fee; service animals are exempt.

  • Swimming pool - outdoor
  • Full-service health spa
  • Spa tub
  • Steam room
  • Sauna
  • Complimentary newspapers in lobby
  • Children's club (free)
  • Room service (limited hours)
  • Meeting rooms
  • Conference space
  • Total number of rooms - 379
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Coffee/tea in lobby
  • Elevator/lift
  • Valet parking (surcharge)
  • Breakfast available (surcharge)
  • Wedding services
  • Free Wi-Fi
  • Number of floors - 7
  • Babysitting or childcare
  • Conference space size (meters) - 4645
  • Self parking (surcharge)
  • Swimming pool - children's
  • Coffee shop or café
  • Fitness facilities
  • Hair salon
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • 24-hour business center
  • Conference space size (feet) - 50,000
  • Number of meeting rooms - 16
  • Garden
  • Number of buildings/towers - 9
  • Spa services on site
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Internet

Available in all rooms: Wireless Internet access ( $9.95 USD /24 hours surcharge ) , Wired high-speed Internet access ( $9.95 USD / per 24-hour period )

Available in some public areas: Free Wi-Fi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities
  • Pay movies
  • Premium bedding
  • Ceiling fan
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Designer toiletries
  • Shower/tub combination
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Hypo-allergenic bedding available
  • Refrigerator
  • Blackout drapes/curtains
  • Cable TV service
  • Wireless Internet access (surcharge)
  • LCD TV
  • Connecting / adjoining rooms available
  • Wired high-speed Internet access (surcharge)
  • HDTV
  • Pillowtop mattress
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Dining

Jacks Restaurant & Lounge - Fireside dining indoors or outside, overlooking Custom House Plaza and the Monterey Harbor. Regional American fare, with accent on fresh California cuisine. Offers fresh coastal selections such as Monterey Bay chowder and twin lobster tails, in addition to braised short ribs and pastas. Extensive wine list. Open daily for breakfast, lunch, and dinner.

A hot and cold breakfast buffet is served daily from 6:30 AM to 10 AM.

Peter B's Brewpub - Selection of 10 handcrafted beers from on-premises craft brewery, along with single-malt scotches, specialty martinis, full bar, pub food. Pool table, 15 TVs for sports events. Open daily, late morning until late night.

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Recreation

Hotel guests can access the spa’s fitness center, steam room, sauna, locker rooms, spa tubs, and pool located adjacent to the spa.

In addition to its proximity to Monterey’s marquee attractions, including the Monterey Bay Aquarium, Portola Hotel & Spa at Monterey Bay provides convenient access to the Path of History, a historical tour depicting Monterey as the first state capital of California, which passes through the hotel’s waterfront plaza; scenic running and bike paths immediately adjacent to the hotel; nearby sea kayaking and paddle boarding facilities; the Monterey Maritime and History Museum; Memory Gardens; and the Pacific House Museum.

Monterey is home to 18 championship golf courses, including Pebble Beach Golf Links, Del Monte Golf Course, Spyglass Hill Golf Course, and Links at Spanish Bay, which are all less than six miles from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
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Spa
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Portola Hotel & Spa at Monterey Bay Policies & Fees

Check-in

Minimum check-in age is 18

Check-in time ends at 3 AM

Check-in time starts at 4 PM

Check-out

Check-out time is noon

Payment types

Accepted at this hotel: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, Visa

Pets

Pets allowed, Pet policy - dogs only, Maximum number of pets per room 2, Pet maximum weight in lb is 150

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Noise-free rooms not guaranteed

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Fees
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Additional Details

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Details
A Green / Sustainable Property - Third Party Certified
This property participates in LEED Silver, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
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