Room type

Standard Room, 1 King Bed

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 infants)

Standard Room, 1 King Bed, Courtyard Area

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Superior Room, 1 King Bed, Harbour View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Superior Room, 2 Double Beds, Harbour View

Max Occupancy: 4 guests (up to 3 infants)

Standard Room, 2 Double Beds, Courtyard Area

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Get an overview of this hotelScenic locale steps from Fisherman's Wharf

Near Cannery Row

Just 200 yards from Fisherman's Wharf, this resort borders Custom House Plaza, with the beach and sparkling bay just beyond; Cannery Row and the aquarium are a short walk away.

Award-winning spa

The English Rose Facial and Warm Riverstone Massage are among the treatments offered by the resort's acclaimed spa. Other highlights include an in-house microbrewery, fireside dining, and kayak rentals.

Flat-screen TVs

The 379 guestrooms and suites at Portola Hotel & Spa at Monterey Bay feature premium bedding, 42-inch flat-screen TVs, and eco-friendly bath amenities.

Hotel Amenities

Hotel Amenities

Portola Hotel & Spa at Monterey Bay welcomes guests with complimentary warm homemade chocolate chip cookies at check-in.

Found in a historically rich setting, this property features wireless Internet access in the lobby, 16 meeting rooms, a restaurant, a pub, and a lounge. The 24-hour business center includes computers with high-speed Internet access. The indoor plaza offers boutiques, gift shops, and galleries. Self-parking and valet parking are available on site (fees apply). Dogs are welcome for a fee; service animals are exempt. The hotel also offers a free children's club, conference space, multilingual staff, and 24-hour front desk.

  • Free WiFi
  • Restaurant
  • Full-service spa
  • Children's pool
  • Outdoor pool
  • Bar/lounge
  • Children's club (free)
  • Fitness facilities
  • Spa tub
  • Sauna
  • Steam room
  • 24-hour business center
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Self parking (surcharge)
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Spa services on site
  • Conference space
  • Conference space size (feet) - 50,000
  • Conference space size (meters) - 5
  • Number of meeting rooms - 16
  • Meeting rooms
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Limo or Town Car service available
  • Billiards or pool table
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Smoke-free property
  • Designated smoking areas
  • Number of buildings/towers - 9
  • Number of floors - 7
  • Total number of rooms - 379
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Family Friendly Amenities

  • Free Wi-Fi
  • Children's pool
  • Outdoor pool
  • Children's club (free)
  • Refrigerator
  • Rollaway/extra beds available
  • Babysitting or childcare

Internet

Available in all rooms: Wireless internet access (9.95 USD per 24 hours surcharge), Wired internet access ( 9.95 USD per 24-hour period )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Pillowtop mattress
  • Room service (limited hours)
  • LCD TV
  • Cable TV service
  • Pay movies
  • Refrigerator
  • Premium bedding
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Coffee/tea maker
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Ceiling fan
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

Jacks Restaurant & Lounge - Fireside dining indoors or outside, overlooking Custom House Plaza and the Monterey Harbor. Regional American fare, with accent on fresh California cuisine. Offers fresh coastal selections such as Monterey Bay chowder and twin lobster tails, in addition to braised short ribs and pastas. Extensive wine list. Open daily for breakfast, lunch, and dinner.

A hot and cold breakfast buffet is served daily from 6:30 AM to 10 AM.

Peter B's Brewpub - Selection of 10 handcrafted beers from on-premises craft brewery, along with single-malt scotches, specialty martinis, full bar, pub food. Pool table, 15 TVs for sports events. Open daily, late morning until late night.

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Nearby Things to Do

Hotel guests can access the spa’s fitness center, steam room, sauna, locker rooms, spa tubs, and pool located adjacent to the spa.

In addition to its proximity to Monterey’s marquee attractions, including the Monterey Bay Aquarium, Portola Hotel & Spa at Monterey Bay provides convenient access to the Path of History, a historical tour depicting Monterey as the first state capital of California, which passes through the hotel’s waterfront plaza; scenic running and bike paths immediately adjacent to the hotel; nearby sea kayaking and paddle boarding facilities; the Monterey Maritime and History Museum; Memory Gardens; and the Pacific House Museum.

Monterey is home to 18 championship golf courses, including Pebble Beach Golf Links, Del Monte Golf Course, Spyglass Hill Golf Course, and Links at Spanish Bay, which are all less than six miles from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
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Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility
  • Accessibility equipment for the deaf
  • Braille or raised signage

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time ends at 3 AM

Check-in time starts at 4 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available.

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 2, Pet maximum weight in lb is 150

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Noise-free rooms not guaranteed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 19.95 for adults and USD 5.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 19 per day (in/out privileges)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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