Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Tracy, Ca

Room was not as it appeared on the website

Posted Jul 24, 2015
Pros: It was quite
Cons: I would have the carpets cleaned, make sure the cleaning staff is doing their job. Make sure the pool and spa were cleaned and ready to use.
Location: Location was good close to everything, that's why I picked this hotel. Next time I'll do more checking.
Very unhappy about my stay. Bedroom carpet had large stains, bathroom was large, but was dirty, ants all over the sink walls, and toilet, tile floor looked like it had never been cleaned. Pool was very dirty, spa water was very cloudy, didn't even want to get in it. When we got there they had no electricity. I guess you get what you pay for uh? Would not recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Posted Jul 21, 2015
Pros: They are dog friendly. The rooms are comfortable.
Cons: Possibly serve more variety at breakfast. Besides muffins, maybe bagels as well.
Location: Great location. Close to the Asilomar, beach and Lighthouse Ave. shops and restaurants.
There was an incident with the gardeners working outside our room. They accidentally hit the water main and our water was shut off. We could not take our showers or and had no water that morning. The management gave us a reasonable discount off our one night stay. We were pleased with the compensation.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 21, 2015
Pros: Location was good, not too far from centre of Pacific Grove or Carmel
Cons: Our internet did not work and nobody was on site to help. Could be improved.
Location: You will need a car to stay here. You can go anywhere and do anything if you have a car.
Stayed just one night. It was fine for what we wanted.
3 out of 5
Recommended
for Everyone
by A verified traveler from Lodi, CA

Not as nice as online photos

Posted Jul 16, 2015
Nice place to stay for short getaway. Parking is unassigned and cramped for rooms across street from office. Had to park 5 rooms away from ours. They don't monitor or enforce pool hour restrictions. People came to pool after 10:00 both nights and our room was next to the pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mi

Clean overall and close to the beach

Posted Jun 29, 2015
Hot tub needs some work. Rooms are clean overall and the beds are nice. TV was terrible, good thing you are not there to watch TV.
2 out of 5
by A verified traveler

Posted Jun 20, 2015
The staff was very polite and helpful. Really run down old place: stains, smell ets. The pool in NOT warmed and jacuzzi unclean. The most disappointment is from what the hotel was ranked on line and the reality of 2 star motel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nettes, sauberes Hotel in Strandnähe

Posted Jun 18, 2015
Saubere Zimmer, ruhig gelegen, Strand und Restaurants fußläufig Nette Umgebung
2 out of 5
by A verified traveler from Southern California

My room 104 bathtub shower valve frozen

Posted Jun 5, 2015
Pros: Close to the beach.
Cons: repair the shower valve from the bath tube.
Location: None
No repair for the bath tube shower valve for the rest of my stay, 4 days. Maintenance workers came and after they check the valve , no repair . their sudgest me grap the valve, pull it out with my feed againt the bath tube wall. That is funny to take a shower like that evertime.They said need to replace the valve but need their boss appoval .
3 out of 5
Recommended
for Everyone
by A verified traveler from southern CA

nice cottage close to the ocean

Posted May 27, 2015
Pros: close enough to walk to the ocean, quiet cottage with a kitchen.
Cons: a renovation in the bathroom of the first cottage we were shown would be very helpful.
Location: the pacific, awesome views, nice little shops and restaurants, close to the 17 mile drive, too many to name all!
At first we were appalled by the cottage they gave us, coming from staying at a hampton this was kind of shock, the bathroom smelled like pee and the dated tiles in the bathroom were very stained. However, that being said, the staff was very helpful and changed our cottage to a bigger one, this one was very clean and very pleasant with a fireplace and a small kitchen. We were very happy with this one and would recoment it to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Silicon Valley

40th Anniversary

Posted May 21, 2015
Looks recently remodeled, very clean, reasonable rate, location convenient to everything, friendly staff, would recommend and return.