Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Was not allowed to register

Posted Oct 8, 2014
Pros: Appeared to be nice
Cons: Spell out that this is NOT a pet friendly motel
Was not admitted since we had a small dog with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bridgman, MI

Convenient Location

Posted Oct 7, 2014
Pros: Cleanliness.
Cons: Nothing we can think of at this time.
Location: Close to downtown Monterey, Cannery Row, Pebble Beach, and Carmei-by-the-Sea.
The hotel was conveniently located in Monterey, CA, and our room was spotless. The hotel personnel were very friendly and assisted us with our questions regarding the area sites. The breakfast was light-fare and served a useful purpose. The swimming pool was luxurious and well-kept.
Comment from Hotel Management
Oct 11, 2014 by Mike, Hotel Management
Hello Miss Maria, Thank you for letting us know that we have successfully provided you convenient location and comfortable place to rest during the night. We are truly grateful for for your time in taking note of our effort to provide clean and welcoming ambiance. We hope to have you again soon.
Comment from Hotel Management
Oct 11, 2014 by Mike, Hotel Management
Hello Miss Maria, Thank you for letting us know that we have successfully provided you convenient location and comfortable place to rest during the night. We are truly grateful for for your time in taking note of our effort to provide clean and welcoming ambiance. We hope to have you again soon.
Comment from Hotel Management
Oct 10, 2014 by Mike, Hotel Management
Hello Miss Maria, We are truly grateful for having your business and for your time in sharing your thoughts about your recent stay with us. We are very pleased to know that we have met your preference on the quality of customer service and the clean in the room we have provided for you. Thank you so much for your business and we hope to have you again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Fine for a night

Posted Oct 2, 2014
This hotel is great for a couple of nights stay, directly opposite a large shopping centre and 10 minutes drive down to Cannery Row or into Carmel. The complimentary breakfast is a nice touch as well and the staff were all friendly and helpful.
Comment from Hotel Management
Oct 3, 2014 by Mike, Hotel Management
Hello Tracit, Thank you for your time in letting us know that we have sufficed your service preference during your recent visit. Your satisfaction means so much to our team as we value your business. We hope you will stay with us again the next time you are in town. Thank you for the opportunity of having your business.
1 out of 5
by A verified traveler

Thieves

Posted Sep 29, 2014
My prescription and all toiletries were taken from my room. The manager said I was mistaken and didn't know where I had placed my stuff. When I asked to have the police called o report petty theft (due to prescriptions being taken) I was told no. When I said I would dispute the charge and not pay it I was told no I am not allowed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great large room

Posted Sep 23, 2014
Nice comfortable hotel well located Nice amenities big rooms
Comment from Hotel Management
Sep 24, 2014 by Mike, Hotel Management
I am glad that you found our accommodations to be comfortable and our service to be welcoming. We are also very happy that you found our location to be convenient. We're glad you had a great time with us and we look forward to serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel

Posted Sep 7, 2014
Pros: The breakfast was simple but very nice! Exactly what we needed before the long drive ahead.
Cons: Nothing major, the light on the bathroom was difficult to switch on - I think there is a small faulty with the switch.
Location: Just across the road there is a large shopping complex with lots of retailers and food places too.
We stayed there for one night, as a rest stop between cities during a road trip and the hotel was great! We were too tired to go to the pool, but the room was comfortable and there was a menu for a nearby company which delivers food which was very handy. Overall, a nice experience and would recommend.
Comment from Hotel Management
Sep 20, 2014 by Mike, Hotel Management
Thank you so much for this wonderful review! We strive to make every guests experience great, and we love hearing when we accomplish our goals. We hope to see you again soon.
Comment from Hotel Management
Sep 20, 2014 by Mike, Hotel Management
Hello Carol, Thank you for choosing to stay at Super 8. It was truly our pleasure to have you stay with us. Your positive rating and review have motivated us more to work even harder to provide our guests with the quality service and accommodations that you enjoyed during your stay with us. Thank you again for staying at our hotel. We sincerely look forward to serving you again soon.
Comment from Hotel Management
Sep 20, 2014 by Mike, Hotel Management
Hello Carol, Thank you for choosing to stay at Super 8. It was truly our pleasure to have you stay with us. Your positive rating and review have motivated us more to work even harder to provide our guests with the quality service and accommodations that you enjoyed during your stay with us. Thank you again for staying at our hotel. We sincerely look forward to serving you again soon.
Comment from Hotel Management
Sep 21, 2014 by Mike, Hotel Management
I am glad that you found our accommodations to be comfortable and our service to be welcoming. We are also very happy that you found our location to be convenient. We're glad you had a great time with us and we look forward to serving you again.
Comment from Hotel Management
Sep 16, 2014 by Mike, Hotel Management
I am glad that you enjoyed the value and the amenities of our hotel! It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Thank you for sharing this review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Aug 25, 2014
Decent hotel for the area. Not in the best part of Monterey, but easily accessible from the freeway. The staff does a good job keeping the building/rooms up. The building itself is obviously older. In the future, I will probably avoid staying in Monterey and go to Carmel instead. However, if I do return to Monterey I will stay at the Super 8 again. Hotels in the nicer parts of the city are much more expensive and do not offer much more than the Super 8.
Comment from Hotel Management
Aug 26, 2014 by Mike, Hotel Management
Thank you so much for sharing your experience here. It is wonderful to hear that our staff were able to turn your stay around. I hope you’ll come visit us again soon. Thanks again.
2 out of 5
by A verified traveler

... bleah

Posted Aug 25, 2014
Quite dirty. Shower has to be fixed. Need to be restructured. Good news: a very good wifi connection
Comment from Hotel Management
Aug 26, 2014 by Mike, Hotel Management
Thank you very much for your review regarding your recent stay with us. It's a pleasure to know that you were satisfied with the service that we provide. We apologize for the inconvenience in our facility. I hope in the future you decide to give us another chance.
2 out of 5
by A verified traveler from Quebec, Canada

DIsapointing for the price

Posted Aug 18, 2014
Pros: Location, Large room.
Cons: Room clealiness.
Location: Just a stop between Los Angeles and San Francisco. Not do so much there.
The room was not so clean with old furniture. Hair in the bath on arrival. Big black spot in the sheets. You can ear cars on the road in from of the hotel easily.
Comment from Hotel Management
Aug 23, 2014 by Mike, Hotel Management
Martin, I am so sorry that you were disappointed with your recent stay with us. Please know that your comments regarding the condition of the room and housekeeping will be evaluated and changes will take place accordingly. We appreciate your feedback and hope to better serve you in the future.
Comment from Hotel Management
Aug 23, 2014 by Mike, Hotel Management
We appreciate that you take time to give us some feedback. We are keep improving the hotel. Also we'll take a look on the problem you had with housekeeping. However, it'll be a pleasure to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good and comfortable

Posted Aug 6, 2014
We had a good stay in Super 8 Monterey. The location is convinient to anywhere in Monterey.
Comment from Hotel Management
Aug 18, 2014 by Mike, Hotel Management
Hello, I am glad that we have sufficed your expectations during your recent stay with us. Your most rewarding feedback score for our hotel brings us fulfillment and inspiration in our continuous effort to provide our guests quality services at best value.