Front of property - evening/night

Reviews of West Cliff Inn - A Four Sisters Inn

3.5 out of 5
West Cliff Inn - A Four Sisters Inn
174 W Cliff Dr, Santa Cruz, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1003 reviews" "
Rating 8 - Good. 330 out of 1003 reviews" "
Rating 6 - Okay. 144 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view in a gracious boutique hotel. Close to the wharf but removed for good rest!
Stayed 1 night in Mar 2024

10/10 Excellent

Jonna, Pensacola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was good. The wine and cheese happy hour was a very nice touch. The location was convenient. Breakfast was wonderful. We would definitely recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so far we are loving it! so elegant, warm, unique and homey. will definitely planning to be back as soon as i can and i haven’t even checked out from my first stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for a couple of nights. The breakfasts were tasty and the staff very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

david, Washington

Traveled with partner
Great place. Amazing views.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel.
We loved our stay. The hotel itself is an old home that has been exquisitely restored. From our room, to the sitting area, with a view of the ocean, to the balcony upstairs, with an even more amazing view, and the porch to sit on in front, it was lovely. The homemade cookies that greeted us upon arrival were delicious, as well as our breakfasts in the morning. And every single one of the staff members was attentive to our every need.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cobey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the wine/cheese hour and the breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was knowledgeable and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars all the way. This is a BEAUTIFUL property. We loved our room, one of the nicest places we stayed in a two-week tour of California. Amazing location right across the street from the wharf where you can get some dinner and see the sea lions perched on the pier supports. The room had a great view, absolutely amazing marble bathroom... complimentary wine and cheese in the afternoon, fresh baked cookies when we arrived, great breakfast in the morning. We just LOVED our stay here, highly recommend!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had stayed here before several years ago and really enjoyed the location near the pier and beach. First rate on most everything. The staff was excellent and very helpful. Only thing our room lacked was a working jacuzzi tub. We will come back.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's wonderful. The Four Sisters properties are top notch.
Stayed 1 night in Aug 2023

10/10 Excellent

MARTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay of our road trip. Staff so welcoming and friendly. Nice complimentary breakfast, sodas, cheese & wine in afternoons, cookies, coffee and teas. Our room (4) had great view out to the bay and pier.
Stayed 3 nights in Aug 2023

8/10 Good

Darla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique quality of this building. The room was beautiful. Cozy common area. Staff was above average and very friendly. Breakfast could have been better
Stayed 1 night in Aug 2023

10/10 Excellent

bryan

Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Perfect place, perfect location, great view, great happy hour and breakfast, welcome cookies
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at West Cliff Inn were all incredibly nice. The breakfasts were yummy and had lots of healthy options. The location was so convenient. We’ll stay here the next time we’re in Santa Cruz.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Stephanie

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023

10/10 Excellent

Mary, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Randy

Stayed 1 night in Apr 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wine cheese daily at 4:30 Great staff very friendly
Stayed 3 nights in Apr 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed
Stayed 1 night in Apr 2023

10/10 Excellent

Aya

Liked: Staff & service, amenities, property conditions & facilities
big and beautiful room. very comfortable bed. good coffee and tea available all the time with cookies :)
Stayed 1 night in Apr 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel with rude staff
I would have given a higher score had it not been for Stella at reception. Rude attitude, unhelpful in resolving the issue of the hotel charging us despite the fact that Hotels.com had paid already. The other person, the young man on another day, was helpful, friendly, and informative. The hotel itself is lovely with character and great 5 PM wine and cheese reception.
Stayed 1 night in Mar 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Dustin

Liked: Cleanliness
Great coffee and breakfast service
Stayed 1 night in Feb 2023

10/10 Excellent

June

Stayed 1 night in Feb 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Stay
This has been an amazing stay. We had a beautiful room and our host who showed us around did a great job. He gave us recommendations for restaurants and other things to do. We will definitely be back. Breakfast was a basic continental breakfast with a specialty item. It could have use a protein
Stayed 1 night in Feb 2023

6/10 Okay

Brett, Pensacola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not words to describe the beauty and old world charm of the West Cliff Inn. From the moment I arrived I felt at home. They have welcome cookies waiting on your bed, the afternoon wine is amazing and has plenty of snack options, and the home cooked breakfast each morning was amazing. We aren’t talking just pastries, which they have, we are talking blueberry poppy seed Dutch baby and a vegetable frittata. The area is extremely walkable to the pier which has tons of dining options and shopping. You can also walk along the ocean to the lighthouse. Very close to the Santa Cruz beach boardwalk as well which makes for nightime fun in the arcade. It is off a busy street so there is some traffic noise, however, once you sit outside watching the sunset over the ocean, who cares?

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlotte was so pleasant and welcoming, especially after a long travel day. Property is beautiful!
Stayed 1 night in Jan 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location and Classy!
Off season rates made this stay possible for us and we hope to book with them in the future. Location-Walk to Boardwalk, beaches, pier, or West Cliff. Breakfast choices in the morning and wine and cheese in the afternoon were delightful. Like that the breakfast and happy hour were serve yourself and that there were individual small tables inside and chairs on the balcony to enjoy the goodies. It is nice to have things served on real dishware and not paper plates.
Stayed 2 nights in Jan 2023

10/10 Excellent

Joanne, Arundel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome - also free soft drinks and cheese and wine for an hour which was lovely treat.
Stayed 1 night in Jan 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing breakfast and very nice wine and appetizers in the afternoon. Only drawback was a very warm fireplace we couldn’t turn off. Was 77 degrees akl night which was a little warm for our taste. But overall, a beautiful property.
Stayed 1 night in Jan 2023

10/10 Excellent

Karen R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is a beautiful building with large, comfortable rooms. We enjoyed the bed and breakfast aspect and being able to meet and socialize with the other guests. Wine and cheese, coffee, cookies, soft drinks are nice touches. We will be back!

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodations. Smallish room but very well appointed. Glass glasses in the large marble bathroom with plenty of counter space for ice bucket and drink mixing. Real ceramic coffee mugs at the in-room Keurig station. Mini fridge and large armoire for storage. A little short on horizontal surfaces for stuff and only one chair but not enough of a problem for a downgrade. They really made us feel welcome.
Stayed 2 nights in Dec 2022

10/10 Excellent

Rosabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location walking distance to the wharf and boardwalk. We love the homelike ambience and personal touches like the welcome cookies. Friendly staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first rate. Perfect location, amazing room, and a really service oriented staff.

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best and Perfect hotel on the beach (3 min walk). Extremely clean clean! the service is awesome!
Stayed 1 night in Nov 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Kathlene

Stayed 1 night in Nov 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Rosa

Stayed 1 night in Oct 2022

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy, spacious, & stone’s throw from the boardwa
This little gem was amazing! Super close to the wharf and the boardwalk! Free on-site parking was so convenient! I loved the Victorian Mansion beauty and decor! The bathroom was breathing and mostly marble. The bed was comfortable and the pillows were perfect. I reserved the private patio with the hot tub! Very classy place!
Stayed 1 night in Oct 2022