Ratings based on 59 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom California
2% MorePosted May 19, 2015
Pros: Location and cleaniness
Cons: Internet speed is too low.
This is my 3rd times staying in this hotel. The location and overall conditions are enough good to me. Most hotels in Monterrey provides free breakfast and this hotel also included breakfast service. But a little bit more improvement in attitude of employee in the breakfast area is necessary. I don't want to see the angry face of the chef ( egg cooking area) from the beginning of the day. The other staffs were nice and room was fine.
for Everyoneby A verified traveler
Muy BuenoPosted May 16, 2015
Estuvo todo Muy bien , Estuvo todo Muy bien Estuvo todo Muy bien Estuvo todo Muy bien
by A verified travelerfrom 608
HOLA HABIA MUCHOS NIÑOS MUCHO RUIDOPosted May 4, 2015
Pros: HABITACION *CAMA*
Location: RESTAURATN SIERRA MADRE PRIMERA
EN RESTAURANT BUENA HABITACIONES EXCELENTE NO ME PARECIO MUCHO RUIDO, TOCANDO EN LAS HABITACIONES MUY FUERTE
for Everyoneby A verified travelerfrom MTY
Nice facilities, clean, convenient location.Posted Mar 31, 2015
Pros: It was close from important avenues and easy to be reached.
Cons: Everything seemed OK to me.
Location: Right in front there is an important hub of night clubs and restaurants so no need to spend time and money to transport downtown, everything is close.
Nice facilities, clean, convenient location lovely pool and nice dinning.
for Everyoneby A verified travelerfrom McAllen TX
SorprendidoPosted Mar 23, 2015
Pros: Cuartos grandes, escritorio grande y buena luz
Cons: No hay bellboy disponible. Los baños les faltan detalles. Bonito vidrio grueso pero las visagras que lo sostienen estaban oxidadas.
Sorprendido con la excelente calidad de la habitacion. Bastante contento.
for Everyoneby A verified travelerfrom Mty
Muy agradable y centricoPosted Mar 17, 2015
todo excelente, solo el bufete que estuvo limitado
by A verified travelerfrom Ft. Lauderdale, FL
Just OKPosted Mar 15, 2015
Pros: The location is pretty good.
Cons: Internet speed, water pressure in the shower, and attention to details when cleaning/restocking the room.
Location: On a busy street. Restaurants and Walmart nearby.
I was given a handicapped room (I didn't request one). The room was nice, but the Internet connection was unstable - and never very good. Also, the water pressure in the shower was terrible. Further, I used all the tissues the first day (of a 4 day stay), and the housecleaner never replaced them during my stay. I won't be back.
for Everyoneby A verified travelerfrom San Antonio, TX
Very classy hotel in Monterrey Mexico.Posted Feb 6, 2015
Pros: Bed. Hot shower. Proximity to restaurants and stores. Service.
Cons: The scrambled eggs could be cooked a little more. They seemed runny.
Location: Sierra Madre Brewing Company. Walmart. Wendys. Subway. Other Mexican restaurants within walking distance.
The hotel was very clean and plush. It has a very upscale feel to it. The walk in shower was AMAZING. The proximity to various restaurants in walking distance is a plus. Upon check in, I was offered a voucher for a sample of beer made in the microbrewery next door. The beer is very good. Sierra Madre Brewing Company has good food and great beer. It it literally a 30 second walk from door to door. A nice place to hang out and watch some sports as you enjoy the food and beer. The continental breakfast served was fantastic. It went above and beyond the usual cereal and fruit that most hotels offer. You can get Belgium waffles and omelets made to order. Service at the breakfast mirrored a nice restaurant. The staff at the hotel prides themselves on the quality of service you receive at this hotel. Definitely worth the money and I WILL be staying here again.
for Business Travelersby Alfredo
Posted Feb 4, 2015 on Hotels.com
for Familiesby Miriamfrom México, D.F.
ExcelentePosted Jan 30, 2015 on Hotels.com
Excelente, creo que el hotel esta diseñado para personas que van de negocios, yo fui con mi familia que incluye a dos niños de 7 y 8 años y nos adaptamos perfecto al concepto... muy recomendable