Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Highly recommend

Posted Jul 20, 2014
The hotel is located inside the Fundidora Park, still very close to downtown and the Macroplaza. You can walk to the Santa Lucia paseo or ride the tourist boat to go to the Macroplaza. The facilities and room are very clean and the staff very friendly and helpful.
3 out of 5
by A verified traveler

Posted May 5, 2014
It was ok. They pool wasn't really clean. Didn't seem like the filers were on. The restaurant staff were very nice but service was slow. I think because there wasn't enough staff on. The rooms were nice. We don't speak Spanish and there was enough people around to translate. No information about the surrounding area we had to explore for ourselves.
Comment from Hotel Management
May 6, 2014 by Gerente General, Hotel Management
Dear guest, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. Your feedback is very valuable to us and be sure it is taken in serious consideration for further improvements. We are happy that you appreciate our benefits such as staff service. We hope to host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, GEThurau General Manager
5 out of 5
Recommended
for Personal Event
by Jesse from Texas

Close to good hi ways

Posted Jan 12, 2014 on Hotels.com
Excellent
Comment from Hotel Management
Mar 29, 2014 by General Manager, Hotel Management
Dear Jesse, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. I am very happy to know you had an excellent experience with us and that you appreciate our unique benefits, such as location. We hope we could host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, General Manager
5 out of 5
Recommended
by Jesus from McAllen,Tx.

Excellent hotel and location

Posted Jan 8, 2014 on Hotels.com
One of the best in Mty.
Comment from Hotel Management
Mar 29, 2014 by General Manager, Hotel Management
Dear Jesús, Thank you very much for leaving your comments regarding your stay at Holiday Inn Parque Fundidora. We really appreciate your feedback, it is a great pleasure to know you had an excellent experience with us and that our unique location is valuable to you. We hope you could visit us again during your next trip to Monterrey, it will be our pleasure to host you. Sincerely, General Manager
3 out of 5
by A verified traveler

Posted Jan 6, 2014
Very cold hotel
5 out of 5
Recommended
by Jessse from Tx

Well lo catead

Posted Dec 28, 2013 on Hotels.com
Recommended
Comment from Hotel Management
Mar 29, 2014 by General Manager, Hotel Management
Dear Jesse, Thank you very much for leaving your comment regarding your experience at Holiday Inn Parque Fundidora. We really appreciate your feedback, your opinion is taken in consideration for further improvements. Sincerely, General Manager
2 out of 5
by A verified traveler

Last stay at this place.

Posted Dec 23, 2013
Resuming this was my last stay. That is all I will say, I will not spend more time talking about this place
Comment from Hotel Management
Jan 22, 2014
Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. I apologize for the inconveniences you may have had. I hope you could give us another opportunity to stay with us during your next trip to Monterrey, it will be our pleasure to host you. Sincerely, General Manager
4 out of 5
Recommended
by M. C. Moore from El Paso, Texas area

Wonderful surroundings

Posted Nov 10, 2013 on Hotels.com
Room service is so slow that lunch becomes dinner but other than that, the staff is friendly and try very hard to be helpful. You can literally walk for miles through Parque Fundidora and see fountains, a man-made stream and lovely gardens. A museum and shops within walking distance and the front desk is manned by professional and efficient staff. Food was good in the café. However, room service is just not acceptable.
5 out of 5
Recommended
for Everyone
by Oscar

This traveler left a rating score only Posted Nov 8, 2013
4 out of 5
Recommended
for Everyone
by Polo

This traveler left a rating score only Posted Oct 26, 2013