Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Horrible experience

Posted Sep 7, 2014
We arrived from our flight at 10:00am, we were very tired and we wanted to rest, front desk said there is no any room available till check in wich starts at 3:00pm we couldnt believe it as we said we were very tired, we wait on the lobby and I saw other people come in and they get a room!! I ask again to the same guy and he said my room was not ready yet, I keep waiting, I went to the restaurant, terrible food, the service was awful, went back to front desk and the guy was ignoring us, in the meantime while I was doing line waiting, I saw a couple they get a room inmediately, and they also get 2 bottles of water, I ask the girl if they have a different room category but they dont they booked the same room than I did only difference they did it from the website not expedia, I was very mad at that time was 1:30pm they keep saying to me my room was not ready and check in is till 3:00pm I ask for anyroom at that point and they gave me a 2 queens room, room very old, only two towels, in general was a terrible experience the staff is not friendly at all not even in the restaurant, I give it 2 star only for location
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Highly recommend

Posted Jul 20, 2014
The hotel is located inside the Fundidora Park, still very close to downtown and the Macroplaza. You can walk to the Santa Lucia paseo or ride the tourist boat to go to the Macroplaza. The facilities and room are very clean and the staff very friendly and helpful.
Comment from Hotel Management
Aug 14, 2014 by Gerente General, Hotel Management
Dear Hector, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. It is a great pleasure to know you had a good experience with us and that you appreciate our unique benefits such as location, facilities and service. I hope we could host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, GEThurau General Manager
5 out of 5
Recommended
for Getaway With Friends
by Luis from Laredo, TX

Best spot to stay at close to downtown!

Posted May 27, 2014 on Hotels.com
This hotel was clean, well maintained, and the personnel was very friendly and attentive. They surprised me with free of charge valet service for my vehicle. I was not expecting that. I must have asked them to park my car a good 8 times during my 2 night stay and all was done in a timely manner and free of charge. I would definitely stay here again.
Comment from Hotel Management
Aug 2, 2014 by General Manager, Hotel Management
Dear Luis, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. I am very pleased to know you had a good experience with us and that you value our benefits such as facilities and service. I hope we could host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, GEThurau General Manager
3 out of 5
by A verified traveler

Posted May 5, 2014
It was ok. They pool wasn't really clean. Didn't seem like the filers were on. The restaurant staff were very nice but service was slow. I think because there wasn't enough staff on. The rooms were nice. We don't speak Spanish and there was enough people around to translate. No information about the surrounding area we had to explore for ourselves.
Comment from Hotel Management
May 6, 2014 by Gerente General, Hotel Management
Dear guest, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. Your feedback is very valuable to us and be sure it is taken in serious consideration for further improvements. We are happy that you appreciate our benefits such as staff service. We hope to host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, GEThurau General Manager
4 out of 5
Recommended
by Marco M from San Diego

Perfect if you have a event at CinterMex

Posted May 1, 2014 on Hotels.com
Conveniently connected to the convention center with food court and beautiful park out your front door. Taxi was about $26 one way with a 20 minute drive. Hotel was clean and comfortable. Free internet but WiFi was hard to connect so I kept to the business center computers. Overall nice stay with smooth check in and out! I paid $88 a night, definite good place for the price if your looking for convention connection.
Comment from Hotel Management
Jul 12, 2014 by General Manager, Hotel Management
Dear Marco M, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. It is our pleasure to know you had a good experience with us and that you appreciate our unique benefits, such as location, facilities and service. Your feedback is very valuable. We hope to host you again during your next trip to Monterrey. Sincerely, GEThurau General Manager
4 out of 5
Recommended
by Pablo Perez from Reynosa, Mexico

Good hotel but a little overpriced

Posted Mar 25, 2014 on Hotels.com
This hotel is good. We went to a concert at Auditorio Banamex at Parque Fundidora and works great because you can walk from here. It is around 15 minutes walking. The hotel is good, as any other Holiday inn in the world but nothing special. I think it is a little overpriced because you can get the same service at Fiesta Inn hotels by 40 USD cheaper.
Comment from Hotel Management
May 31, 2014 by General Manager, Hotel Management
Dear Pablo Perez, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. Your feedback is very important for us and it is taken in consideration for further improvements. Sincerely, GEThurau General Manager
5 out of 5
Recommended
for Getaway With Friends
by Norberto from Texas

Posted Mar 4, 2014 on Hotels.com
Great service and close to everything.....my family and I loved it..
Comment from Hotel Management
May 17, 2014 by General Manager, Hotel Management
Dear Norberto, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. I am very happy to know you had a great experience with us and that you appreciate our benefits, such as unique location. I hope we could host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, GEThurau General Manager
5 out of 5
Recommended
for Personal Event
by Jesse from Texas

Close to good hi ways

Posted Jan 12, 2014 on Hotels.com
Excellent
Comment from Hotel Management
Mar 29, 2014 by General Manager, Hotel Management
Dear Jesse, Thank you very much for taking the time to leave your comments regarding your stay at Holiday Inn Parque Fundidora. I am very happy to know you had an excellent experience with us and that you appreciate our unique benefits, such as location. We hope we could host you again during your next trip to Monterrey, it will be our pleasure. Sincerely, General Manager
5 out of 5
Recommended
by Jesus from McAllen,Tx.

Excellent hotel and location

Posted Jan 8, 2014 on Hotels.com
One of the best in Mty.
Comment from Hotel Management
Mar 29, 2014 by General Manager, Hotel Management
Dear Jesús, Thank you very much for leaving your comments regarding your stay at Holiday Inn Parque Fundidora. We really appreciate your feedback, it is a great pleasure to know you had an excellent experience with us and that our unique location is valuable to you. We hope you could visit us again during your next trip to Monterrey, it will be our pleasure to host you. Sincerely, General Manager
3 out of 5
by A verified traveler

Posted Jan 6, 2014
Very cold hotel