Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to city

Posted Jan 20, 2015
Great,nice people, close to stores, restraunt downstairs
2 out of 5
by A verified traveler

Estancia en Monterrey

Posted Jan 11, 2015
Baño sucio, camas muy incomodas, mal servicio de restaurante.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Clean, close to everything.

Posted Jan 8, 2015
Pros: Close to everything
Cons: Can't think of anything.
Location: Shopping, restaurants, people watching.
Nothing wrong with this nice hotel, it's close to everything, clean, not bad at all.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mercedes, Texas

Close to downtown

Posted Dec 29, 2014
Nice hotel and good experience. Great location and clean. Love it
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Laredo, Tx.

Great hotel

Posted Dec 19, 2014
This is a great hotel to stay at for the comfy, location, and the price. The hospitality is kind and they try to accommodate you. The problem I've had was that there aren't any irons, ironing boards, and hair dryers in the room. You have to ask for them in the reception area. Other than that its a great hotel with satisfactory parking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Colchones incomodos

Posted Dec 3, 2014
Toda la Estacia estuvo excelente el personal amable, limpieza de habitacion, el buffet muy completo solo que el colchon de mi habitacion estaba peor que nada super incomodo
2 out of 5
by A verified traveler

pésimo servicio

Posted Nov 11, 2014
Pros: La ubicación
Cons: Todo
Location: Paseo Santa Lucia, visita a museos y rey del cabrito.
El hotel bien ubicado pero el servicio es bastante malo, los trabajadores no se preocupan por ofrecer una buena experiencia. El aire acondicionado y el baño deficientes para lo que cuesta una habitación.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom D.F.

Hotel sencillo, cerca del centro

Posted Nov 10, 2014
Pros: Lo céntrico
Cons: Las instalaciones en general
Location: Está muy cerca de la Macroplaza y puedes hacer un paseo muy bonito en un lago artificial, que te lleva al Parque Fundidora.
Aunque no es un gran hotel, es cómodo y está muy cerca del centro.
1 out of 5
by A verified traveler

PÉSIMO SERVICIO E INSTALACIONES VIEJAS

Posted Nov 5, 2014
Pros: Nada
Cons: todo
Mi estancia en el hotel fue terrible desde que llegue a registrarme, el personal de la recepción me cobro doble, me dieron un habitación incorrecta, no habia agua caliente, y al día siguiente en el restauran el cajero contestando de una forma pesima que no tenia tiempo para realizarme una factura. Y por último las instalaciones ya están muy viejas incluso al entrar hule mal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome deal with great location to Centro.

Posted Nov 3, 2014
Cons: Found a hair in the sheets
Location: It in Centro
If you only need a simple room to sleep in after enjoying the city the entire day and late in the night this is the place.