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Reviews of ibis Monterrey Aeropuerto

3 out of 5
ibis Monterrey Aeropuerto
Blvd Interamerican 105 Al 109, Apodaca, NL

Reviews

7.8

Good

Rating 10 - Excellent. 593 out of 1367 reviews" "
Rating 8 - Good. 337 out of 1367 reviews" "
Rating 6 - Okay. 199 out of 1367 reviews" "
Rating 4 - Poor. 106 out of 1367 reviews" "
Rating 2 - Terrible. 132 out of 1367 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Merieth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enough space, good and not tiny room. Not very quiet, you can hear anyone who drives near.
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on Mar 22, 2024
Estimada Victoriagracias por tu opinion, saludos!!

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on Mar 22, 2024
Estimado Erickgracias por tu opinion, saludos!!

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great airport
Stayed 1 night in Mar 2024

8/10 Good

Luis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, close to the airport.
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on Mar 7, 2024
Estimado Luisgracias por tu opinion, saludos!!!

10/10 Excellent

Juan de dios

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to sleep and contiue traveling
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on Mar 5, 2024
Estimado Juangracias por tu opinion!!saludos

8/10 Good

Jesus, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cozy and attractive.
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on Mar 4, 2024
Estimado Jesus, gracias por tu opinion!!

8/10 Good

Lenin

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones acordes al precio. Gran ventaja, está cerca del aeropuerto y tienen salidas cada 30 minutos
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on Feb 29, 2024
Estimado Leningracias por tu comentario, saludos!!

4/10 Poor

Erendira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on Mar 1, 2024
lamentamos los comentado, le ofrecemos una disculpa, y le invitamos a darnos una oportunidad mas, tambien le informamos que hemos iniciado ya la renovacion del 100% de nuestras instalaciones, tendremos nuevo producto para ofrecerle en este 2024, gracias por su opinion, saludos!!!

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on Mar 1, 2024
Estimada Emilagracias por tu opinion!!

6/10 Okay

Mara

Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on Mar 22, 2024
Estimada Maragracias por tu opinion, saludos!!

6/10 Okay

MIGUEL

Can’t say because I got sick and could not travel.was not able to cancel my reservation.
Stayed 1 night in Jan 2024

2/10 Terrible

Ricardo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle changed me for the ride, when they said it was free.
Stayed 1 night in Jan 2024

2/10 Terrible

Vania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on Mar 5, 2024
lamentamos los comentado, le ofrecemos una disculpa, y le invitamos a darnos una oportunidad mas, tambien le informamos que hemos iniciado ya la renovacion del 100% de nuestras instalaciones, tendremos nuevo producto para ofrecerle en este 2024, gracias por su opinion, saludos!!!

10/10 Excellent

Leticia

Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on Mar 25, 2024
Estimada Leticiagracias por tu opinion, saludos!!

2/10 Terrible

Vania

Stayed 1 night in Jan 2024

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ricardo Pacheco on Mar 5, 2024
Estimada Lauragracias por tu opinion!!

10/10 Excellent

Oscar, Park City

Traveled with family and small children
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're traveling from Monterrey to anywhere via airplane, there is no best hotel to stay at.
Stayed 1 night in Dec 2023

4/10 Poor

Frank, Saltillo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, room ugly, never will stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Concepcion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Joel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Plugs didn’t work, bed was hard so as pillows also light in restroom didn’t work well
Stayed 1 night in Dec 2023

10/10 Excellent

Marisol, phoenix

Liked: Staff & service
room was average, but I found a hair under sheets.
Stayed 1 night in Dec 2023

10/10 Excellent

Saul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeanette, san antonio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There room electrical system.
Stayed 1 night in Nov 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No tienen agua ni servicio de café
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

jorge, Hamilyon

Disliked: Cleanliness, amenities, property conditions & facilities
The shuttle service never arrived at the airport pick up ; the lobby was not up to date,kitchen restaurant was ugly; they were running out of olmost everything, not coffee lids, not beer .
Stayed 1 night in Nov 2023

10/10 Excellent

Neil

Stayed 1 night in Nov 2023

2/10 Terrible

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t recommend
Bad place to stay, 3 rooms to get a AC working half ass, but customer service tries to help, they get my respect not the place
Stayed 1 night in Nov 2023

10/10 Excellent

Arturo

Stayed 1 night in Nov 2023

10/10 Excellent

Sheilyann

Stayed 1 night in Nov 2023

6/10 Okay

Debbie

Liked: Cleanliness
Close to airport. Priced well.
Stayed 1 night in Nov 2023

6/10 Okay

Brian

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing costumer service and convenient area. Highly recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

JULIETTE JEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, close to the airport, and helpful staff
Stayed 1 night in Oct 2023

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ricardo Pacheco on Nov 6, 2023
Estimado Angelgracias por tu comentario

2/10 Terrible

Amado

Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Bertha

Stayed 1 night in Nov 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Oct 2023

8/10 Good

BEATRIZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Buena opción si viajas al aeropuerto
Stayed 1 night in Oct 2023

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for transportation to the airport
Stayed 1 night in Oct 2023

6/10 Okay

JOSE

Business traveler
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here it certainty won't be my last. Thank you 4 a great day and night.
Stayed 1 night in Oct 2023

2/10 Terrible

Thelma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Claudia

Stayed 1 night in Oct 2023

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nothing negative. It’s a good place to stay when you need to get to the airport. The free bus service is nice. The room was sufficient, nothing wow, but it was good. The walls are a little thin so you can hear outside the door, and the next door neighbors slightly. The food was alright. I’d stay here again though. The price is the best thing.
Stayed 2 nights in Sep 2023

2/10 Terrible

FERNANDO

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is like staying in a shelter, except that you pay for it.
Stayed 1 night in Sep 2023