Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Excellent hotel in good location

Posted Oct 3, 2014
Check in, rooms, staff attention, taxi service, meet or exceeded expectations. Very nice stay & experience.
Comment from Hotel Management
Oct 8, 2014 by ARMANDO, Hotel Management
Dear mjp from Miami: Thank you for your comments regarding your last stay at the Presidente InterContinental Monterrey. Glad to hear you had a good experience Hope to welcome you back in a near future, Sincerely, Armando Garcia General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from delcastillo

The staff is the best!!!!! Try executive floor

Posted Sep 23, 2014
Great hotel very well located, good bars nearby like Nirvana if you like rock or Heaven
Comment from Hotel Management
Sep 28, 2014 by ARMANDO, Hotel Management
Dear delcastillo: Thank you for your comments regarding your last stay at Presidente InterContinental Monterrey. Hope to welcome you back in a near future, Sincerely, Armando Garcia General Manager
4 out of 5
Recommended
for Business Travelers
by Jesse

This traveler left a rating score only Posted May 29, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by haydee from Monterrey, Mexico

Luxury Hotel, excellent location

Posted May 19, 2014
Pros: The indoor pool, excellent!
I stayed at the hotel with my three daughters, it has excellent service and great indoor pool. However, I think the hotel needs a remodel in the bathrooms in the rooms.
Comment from Hotel Management
May 21, 2014 by ARMANDO, Hotel Management
Dear haydee: We appreciate you taking the time to make us aware of your service experience during your recent stay. We are always pleased to receive praise and acknowledgment of such Your comments regarding the bathrooms update will be shared with our managment, as reinforcement to continue their efforts to make the Presidente InterContinental a leader in excellence. Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Sincerely, Armando GarcĂ­a General Manager
4 out of 5
Recommended
for Families
by Jonathan from REYNOSA

Posted Apr 19, 2014
relaxing days with muy girls, great location. Good job.
Comment from Hotel Management
Oct 18, 2014 by ARMANDO, Hotel Management
Dear Jonathan: Thank you very much for staying at the Presidente Intercontinental during your last trip to Monterrey. Also, we are glad that you had a pleasent stay with your family. Hope to welcome you back in a near future. Sincerely, Armando Garcia General Manager
3 out of 5
Recommended
for Business Travelers
by P from Houst

This hotel needs a renovation

Posted Mar 7, 2014 on Hotels.com
This hotel is well located, but it's really really old and is not well maintained. Staff is really nice.
Comment from Hotel Management
May 17, 2014 by Armando, Hotel Management
Thank you for staying at Presidente InterContinental Monterrey. I am glad to hear you like the service and location of the hotel. I am pleased to inform you that a renovation program is in process at this moment. Kind regards, Armando Garcia General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

was probably nice years ago.

Posted Feb 16, 2014 on Hotels.com
Basically fine, but they have not updated in years and the Internet cuts out all the time because the connection is so poor.
Comment from Hotel Management
Apr 26, 2014 by Armando, Hotel Management
Thank you for your e mail regarding your experience at the Presidente InterContinental Monterrey. We appreciate the candid feedback we receive and welcome any opportunity to improve. At this moment, we are in the process to improved the internet service, and the project should be finished by end of July 14. At the same time rooms are in the process of renovation. Sincerely, Armando Garcia General Manager
5 out of 5
Recommended
for Everyone
by Henry from San Diego, Ca

Nice property. Safe . Convenient location.

Posted Jan 16, 2014
One day bussiness trip. Found hotel on Expedia . Booked stay was bit overpriced. Staff and services were outstanding.
Comment from Hotel Management
Aug 30, 2014 by ARMANDO, Hotel Management
Thank you for your recent correspondence regarding the Presidente InterContinental Monterrey. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Sincerely, Armando Garcia General Manager
Comment from Hotel Management
Feb 25, 2014
Thank you for your recent correspondence regarding the Presidente InterContinental Monterrey. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. Sincerely, Armando Garcia General Manager
4 out of 5
Recommended
for Business Travelers
by MBG

This traveler left a rating score only Posted Dec 2, 2013 on Hotels.com
3 out of 5
Recommended
by MCM.Brakfast very expensive for from San Jose, CA

Posted Nov 2, 2013 on Hotels.com
Convenient but expensive for the actual conditions of the hotel.